FastMed Urgent Care

I’ve been to this location several times and each time I have received top notch care from the entire staff! They are honest about any wait times and efficient when they exist. I would recommend to anyone needing an urgent care.

It only took a few minutes for me to get back to see a PA. Needed some glue instead of stitches, and a tetanus shot. The glue didn’t hold though and my wound has reopened, but the service was terrific. Very nice PA and PA assistant. Shot didn’t hurt at all, and they were all very friendly. I would say it’s one of the better urgent cares in Raleigh

I took my son here, after a brief hesitation. The only hesitation is that I knew the location used to be a bank. Other than that, if I didn’t know I would have gone there instantly. I took my son last night to find out if he broke his finger during a soccer game. I was met by Marleen, and and she was very nice and welcoming. Renee helped when we went back and we saw Maghan as she was the attending Physician. Well apparently to the reviewer that said the nurse at the counter was rude, was not Marleen. She was nice, helpful, courteous. In the end, I’m really glad we went. The process didn’t take as long as I thought it would and DEFINITELY shorter than the ER. Very pleased with this place. I highly recommend it to anyone needing urgent care.

I’ve been here twice in the past few months, once for a piece of metal in my foot and once after a crack on the head from falling on ice, and both times I felt received professional, attentive care. Fun fact: I can’t get a tetanus booster because I’m allergic (as I discovered years ago, after getting a shot), and this dramatically decreases the number of treatment options on the table if one is potentially exposed to tetanus. After getting a rusty drywall tack stuck in my foot one day, I called around to various hospitals and medical practices only to be refused treatment by every single one — except FastMed. I was a little shaky on arrival and the receptionist did a great job of walking me through the paperwork, and I was getting my injury treated in no time! It turns out that a course of crazy strong antibiotics is all that’s necessary if someone with my allergy has potentially been exposed to tetanus, so I don’t know why so many other facilities told me there was too much liability involved and refused to see me.
Cut to our unusually Northern-​style winter weather, and a stealthy patch of ice that left me flat on my back and seeing stars recently. FastMed is right by my husband’s work, so that’s where I went. Again, I was seen almost immediately and had my injuries assessed and some tests performed to check for more serious damage. The PA also had me re-​perform some of the tests before clearing me to leave just in case anything presented as the shock of the injury wore off, which is the kind of attention to detail I appreciate. Like the PA, the fellow who did the X-​rays was funny and personable which helped me relax and calmed me quite a bit. I left feeling reassured that the damage wasn’t profound and adequately aware of how to manage the concussion I’d received, with a printed list of symptoms to watch out for should I forget (as the concussed tend to do).
The parking lot and waiting area aren’t the largest and while I haven’t seen it terribly busy at any of the times I’ve been, during peak illness times you’ll probably be right up next to someone equally sick or sicker than yourself, so take advantage of the sanitizing products on offer at the desk! There’s also a small selection of lollipops and stickers behind the reception area to soothe frightened children (which would probably go over with some anxious adults, too) and a selection of magazines to occupy your time if there’s a wait. While the facility isn’t equipped to treat major trauma — if I’d failed any of the neuro tests it would have been straight to the ER for me — if it’s something relatively minor like a drywall tack in the foot, or something irritating like a very sore throat or a cough you can’t kick, the staff here can offer treatment or a diagnosis plus recommendations for further care as needed. All in all, if you’re looking for respectful, affordable, efficient medical care, you could do a lot worse than FastMed.

What a crapy place! The nurse at the counter was about as rude of a person I have ever encountered. Completely unhelpful, unprofessional and just an all around b$tch.
Avoid this place at all cost. There is a Nextcare right down the street. They are far better.

I went there this morning and was greeted very nicely by the receptionist. She was polite and friendly. Same goes for the PA Renee and the doctor. I found the service good, quick and the premises immaculately clean. I would recommend to others in need of an urgent care.

I’ve always had good experiences with urgent care facilities, but this place made me understand why they can have such a shady reputation. Staff was extremely rude and not helpful in the least — despite having a throbbing ear infection, my boyfriend ended up walking out rather than deal with their rude and incompetent staff any longer. If the front desk staff (and the experiences of the other Unilocal reviewers) is any reflection of the rest of their employees, I’m certain this was the right decision. There’s plenty of other options in the area, I’d recommend you go with one of them.

I paid a visit back in May for sinus problems and was seen by a young PA, not a doctor. I told her about the frequency and seriousness of the problem, but she didn’t address it nor refer me to a specialist. Instead, she assumed it was just allergy and prescribed me some antibiotics and nasal spray for it.

Not the best. My first visit here will probably be my last. I was seen by a young Physicians Assistant, and not a doctor. This was my first urgent care visit where a doctor was not on staff. They prescribed medication but my experienced pharmacist was confused by the prescription, because as she pointed out they were available over the counter, and happened to be the medication I was already using. They did a decent job at follow up, including a referral to a specialist, but the visit itself did me no good. I might recommend them for a cold or flu but leave the tough stuff to your primary care doctor.

I was not told the truth. You should go elsewhere.
I went here about a year ago. It had just opened. The doctor saw me promptly and checked out my issue for about 5 min. I was in and out with some generic antibiotics. When I went to pay, the clerk to me there was no charge.
She did not say there was no charge pending what my insurance company decided to pay, she simply said there was no charge. I thought since all i got were some common antibiotics and this was a first visit, maybe it was a courtesy thing and good PR. I didn’t think twice about it.
…until I got a bill for $ 125 in the mail a couple of weeks later. Never have I been to the doctor to get antibiotics and had to pay $ 125. Fast Med was not forthcoming with the potential charges. I felt lied to.
I don’t trust them. Go somewhere else.

I don’t normally do“urgent care”. However I was glad Fast Med was a few blocks down. Fast Friendly service.

Highly recommended. Great staff!

Wendell John is am excellent health care provider. Very caring and compassionate. Good staff, great facility, and they really try and take very good care of you. I give it my highest recommendation if you need urgent care services.

I tried this place after receiving a flyer in the mail and discovering that they accept both of my insurance policies (not all that common for Urgent Care facilities). I used their mobile check in just to be on the safe side and showed up right as they opened the doors. The check in staff were friendly enough, but not all that efficient. I was the first person in the door and it took me about 25 minutes to be shown to an exam room. They also didn”t seem to have a clue about the mobile check-​in process, but that might have been because there was no one else there for me to get in line with.
The PA I saw was just ok. She wasn’t all that sympathetic to my plight and said «I don’t know» about a half dozen times. It was pretty clear that she was guessing at my «condition», in the end prescribing painkillers and a wait and see approach. While that might actually be the correct approach, I didn’t leave feeling all that comfortable about it. I guess we will have to wait and see.
The place is new and very clean, but they are still working out some kinks. The check in desk and the PA both complained about computer problems and the exam room was lacking a needed supply.

I made my first visit to a FastMed clinic today, located at the corner of Millbrook and Falls of Neuse Rd, in Raleigh, NC.
I was the first one in the door, so I do not know how things work later in a day, but i was so impressed with everything about my visit. Keisha at the front desk was extremely courteous and helpful; Monica, the nurse or CNA was one of the nicest encounter persons anyone could have, and I was quite happy with the care I received from the PA Robert Paul. He was very attentive and caring, and professional.
Having to make an emergency visit for a bad breathing problem related to my reactive airway disease just before flying to NYC on a mission trip, I was a little nervous about using an immediate care facility. I have been to other urgent care centers in the past, where they did what I felt were unnecessary tests — blood work etc for minor presenting illnesses, which while later covered by insurance, seemed unneccesary. Often the staff seemed ‘cold,’ and rather than checking me the next day, were quite rude when i phoned with a question. I mean really rude.
Should I have need for this type of visit in the future, FastMed is where I will go, and i will recommend it to my friends.