Crosspointe Biblical Counseling Center

I recommend and refer people to this counseling group on a regular basis. The counselors are professional and put the safety of their clients first. They do a great job of helping people.
People need strategies to cope and insight. Dr. Johnny Clark is an ordained minister with a kind and straightforward approach with his religious counseling. His communications are confidential.
The group is nondenominational and there are no fees, but they accept donations from clients. They also receive community support.
The group has helped many people I know, and I have a great respect for this group. I thank them for all they do. (Mary Gurganus is a family law attorney with Triangle Divorce Lawyers)

This review is based off my own personal opinions which I’ve formulated from experiences after about six months of marital counseling at Crosspointe Biblical Counseling and everything I’m about to express is my own personal opinion. I attended Crosspointe for martial counseling. This place was recommended by our church in a time of difficulty in our marriage. We saw Dr. Clark for the entirety of our time here. We found that there was a very repetitive nature to counseling. It seemed to me is that many of our sessions were spent talking about things we had gone over in other sessions, as in, it felt like he forgot that we had talked about certain things. The time in between session was anywhere from two to three weeks. This was too infrequent due to the duress my wife and I were experiencing and suggested more frequent appointments but were unable to get any.
The cost of Crosspointe is very low as it is technically donation based but the cost we paid was still hefty for the services received. Over the course of our time here it seemed like things were just getting worse in our relationship instead of better and my wife and I noticed that he was biased in her favor at many of the sessions. Thankfully she noticed that too. That’s one thing I didn’t want, a counselor that would lean in favor towards one person over the other but at least it was obvious to us that this was happening and it helped us in our decision to leave.
I have diagnosed/​documented medical issues that were directly relevant to my relationship with my wife and some of the issues we had been experiencing. When I brought them up to Dr. Clark, on more than one occasion, I was told to stop using them as a crutch, or using them as something to hide behind. That made me feel horrible as it felt condescending and belittling. My suffering from these medical conditions felt completely dismissed and irrelevant. I understand the busy nature of Crosspointe but I feel when one emails their counselor that I should be able to get a response in three days or less, the standard norm. I found in numerous email «correspondences» that my emails wouldn’t be returned or not returned for over a week. I don’t expect to be bottle fed but I do expect professionalism when you are paying for a service.
There were good points he made and he shed light in certain areas but overall when you pay for these sessions you hope that you see change for the better or at least some kind of forward movement for the better. I have no doubt that people have had great experiences here but I can’t say my wife and I are in that group. I had met with the leadership in my church, since, to share my experiences there and to share with them what I am sharing here as I want people to be informed from both sides of the fence before they make a decision on where to seek out counseling.
Based off my experiences I ABSOLUTELY do not recommend Crosspointe to anyone, at all, in any way, in any capacity. It was very difficult to seek out a new counselor, especially after so much time, money and emotion that we spent at Crosspointe. Thank god we did seek out a new place. We go to a non biblically counselor now and not only was there a complete difference in our counseling experience but there was also a very rapid change in our marriage for the better.
Overall Crosspointe felt sterile, like we were numbers. Every session felt like a white board lecture, probably because they were. I understand finding a counselor is a very personal choice, if you feel they are not going to work for you in your time of duress seek out a new place. As hard as that can be thank God my wife and I did, I wish we had just done it sooner rather than later.
The next time my church recommends this place to members, I hope they are more cautious in their referral of Crosspointe Biblical Counseling and Dr. Clark. This place definitely didn’t work for us. I would give this place zero stars if I could.