In January a deal popped up for window washing and since it had been a little while(uh, how many years have we lived here… yes I’m ashamed) since our windows had been cleaned, I bought it. Then time almost got away from me and two weeks ago I realized the deal was about to expire. So I called, and Mike was kind enough to schedule me for his last slot on the day it expired… impressive! Communication was so considerate, and upfront about any possible extra charges.(ended up not having any extra ones… yay!) He called me the day before to remind me and gave me a time period. Called me before that time period began to let me know they were running late(which worked out better for me anyway). Then called again when he was about half hour from my house. Gave me time to get home from work. The deal I bought included screen removal and that wasn’t easy for the two gentlemen who showed up. They worked really hard for about 3 hours and cleaned the heck out of the 11 windows we wanted cleaned with a great attitude. Very professional. Highly recommend!