Bayleaf Veterinary Hospital & Boarding Kennel

I had recently adopted a yellow lab from Wake County Animal Shelter. He is heartworm positive & the shelter gave me a list of low cost, affordable vets who could afford the treatment. Bayleaf was one of them. I called on Thursday to get more information & the girl I talked to (who handles the heartworm positive animals) was so kind & informative. She stayed on the phone with me for almost 45 minutes answering my questions & telling me all I needed to know. We set up a Friday appointment to get a more through exam & an additional heartworm test.
Cooper was coughing bad & I wanted to get him checked out. So I called Thursday morning & they were able to squeeze him in. Dr. Wilson & his staff are compassionate, understanding & very knowledgable. The office is very nice & exam rooms are adequate.
Sadly, I had to give Cooper to a lab rescue, as he was too much for my Milo & I. But I am happy that we had a good experience at Bayleaf.

Excellent clinical team. HORRIBLE EXPERIENCE with the groomer. That’s all this guy is… a groomer. My dog went in healthy, came out injured with no apology or explanation other than a shrug of the shoulders. In spite of our video showing my dog limping that day… Amazing how one side of the business could be so good and the independent groomer be allowed to damage everyone’s reputation. Must be a revenue thing. It’s surely not a customer service play.

Had A dilemma where I needed medication for my dog while out of town. They contacted my vet got everything set up quickly very satisfied extremely friendly and efficient thank you so much!

Best vet office I’ve ever visited. The staff are always polite and welcoming — everyone from the staff that checks you in, to the vet, to the check out crew. Their prices are some of the best I’ve seen. Great customer service.
I love that they provide the option of chatting with staff via email. I’ve set up numerous appointments this way and will email before I ever call. Their hours are wonderful, offering evening and weekend hours. I can’t say enough about this vet office!
The only opportunity I can think of is for them to cut down a little on the time you have to wait after checking in. It’s something you’ll want to be aware of so you can adjust your schedule if needed. For me, this is a small thing considering all the positives.

I’ve been taking my fur babies to Bayleaf since I moved to Raleigh in 2002. I have never encountered kinder people who truly care about the work they are doing and the «clients» they are treating. My Beagle, who passed, was always treated very well by the staff at Bayleaf. After he was gone, the staff sent me a sympathy card. I was touched. My current dog, a rescue named Sophie, does not like going to the vet, but the people there are always kind to her and take excellent care of her. I have needed last minute appointments on occasions and Bayleaf has always found a way to fit me in. My pet’s needs are always taken care of and I trust and respect everyone there. If you want to take your fur babies to a place where the staff is not only knowledgeable, but kind, this is the place to go. Top notch people and top notch care. I will be a patron of Bayleaf forever.

Recently came here on recommendation for a dental cleaning for my dog. Won’t be referring anyone to Bayleaf.
At drop off, tech offered additional services like pre panel blood work and a heart test– which I opted in for. I also requested my dogs nails be cut– they said sure no problem and offered to dremel them too.
At pick up, my woozy dog was handed to me and tech walked off. No at home instructions, or things to watch for after anesthesia.
Never spoke with a vet to discuss procedure or see any proof that additional sold services were actually performed. Not all dogs nails were cut, and no dremel work. Lousy service, feels like they got too big to provide good service. Total bummer.

I had a wonderful first visit experience here with Dr. Tartar and her tech Chris. She took the time to make my dog feel welcomed and comfortable. I didn’t feel rushed and she allowed time for all other questions and concerns I had. Lastly, she gave great tips and advice on how to handle my dog’s anxiety and aggressiveness towards larger dogs. I am so glad I found a permanent vet here in Raleigh! Highly recommend this office and the prices are very reasonable!!!

We have used this vet for a long time for our hairball prone cat. They can always manage to fit us in and have even let me take the cat home over the weekend when the cat was admitted. They have always made me feel that I am involved in the cat’s care and have allowed me to decide if I am comfortable taking him home or not and have always listened to me. As for price, I once had to put the cat into a clinic nearby on a Sunday and they wanted three times the price to keep the cat overnight. I feel that I get value here and feel that I am a valued customer.

**This review is for the grooming services at Bayleaf Veterinary Hospital.
I recently took our dog (a black 5lb Maltipoo) to Bayleaf for a groom. We adored our old groomer but we could no longer make the long drive.
I first called Bayleaf in late April and they said they could not get me in until August. I was shocked. The receptionist then said that she would cancel her own appointment in order to fit me in the schedule in two weeks. I took it as a good sign that they were so booked and I scheduled the grooming.
When I went in on my scheduled day they said they did not have a record of my appointment. I was pretty upset because I had waited for two weeks for this grooming. They said they could fit me in that day even though I didn’t have an appointment (in their books). I didn’t have a great feeling but I dropped my dog off anyways. The groomer didn’t ask me anything about how I would like him cut. I just said it would probably have to be shorter than usual because he had a couple of mats.
When we picked up Suby we were shocked with what he looked like. They cut him exactly like a poodle. His face had never been cut like that. His ears were also not even and you could see that they didn’t pay attention to the cut. He also still had tangles in his tail and it was also cut uneven.
The grooming was not only what we didn’t want but it wasn’t a good cut. He left longer hairs in the ears and we had to trim them when we got home.
Our dog got home and peed for about 30 seconds. I take it that they didn’t let him out almost all day.
We will not be going back here.
Short story:
Long wait and bad grooming

I tried several vets in Raleigh before i found Bayleaf and I haven’t stopped going to them since the mid 1980’s. Dr. Craig Wilson is excellent — great «bedside» manner and gives you the time and explanation that you need and conveys confidence in his knowledge and experience. He doesn’t always have the answers, but will refer to a specialist when necessary. I also like the other doctors. I usually also see Dr. Ferguson and she’s right on top of things. They have a lot of new staff at the front desk now and I don’t know them very well. It’s an efficient operation and you seldom have to wait long. It’s situated next to a busy gas station and parking can sometimes be difficult. They’re open half days on Saturday and you can call a doctor after hours for emergency assistance.

If there was a recommendation higher than five stars I would give it. Dr. Craig Wilson at the Bayleaf Veterinary Hospital is by far the best around and we went to a few places before settling here. For the past nine years, his experience, knowledge and patience caring for my labrador retriever through 4 knee surgeries, yearly check ups and the inevitable bumps and bruises in the life of an active dog have been a true comfort and blessing to us both. With his intelligent, honest and caring bed side manner, he takes the time to answer all your questions and make his clients feel at ease. Even after moving, we would drive the hour commute just to get the best. The staff is friendly and helpful and although I never recall waiting for an appointment, if I did, I knew it was because he was taking the necessary time with each patient.