I heard of this place from a friend after the passing of someone close to me. I immediately called to inquire about their services and William Spear was the person who helped me. He sent me a brochure and price list, through email, and helped explain all the different«thumbie jewelry’ they manufacture. There are a variety of choices you can pick from like charms, key chains and even rings. With you order you get free engraving of two lines, with a limit of 10 characters(including space) on each line. This is a great gift for someone special that has last someone close to them. To place an order you have to do it over the phone. I don’t believe you can directly order online. They take your credit card information, and all other information for engraving purposes and then send you a confirmation email to make sure everything is correct. Once ordered the molding process takes about 4 weeks, before finally being shipped out to you, which takes about another 5 working days.