Burns Home Improvements

I had a few shingles that blew off the peak of my roof (and could see the sky from my attic). Brett was one of the very few people I called (out of 20 or so I called) that answered right away and was able to schedule something the same week — I got times from other contractors that were from a few weeks to a few months out.
Brett was very professional and courteous, and will definitely be the first person I call next time.

Brett Burns re-​did our roof (Aug 2011) –removed two layers of old shingles, fixed a sag in the roof, and solved a leak problem around one of the vents. We got three estimates from other roofers/​contractors recommended to us by friends, but we went with Brett because his estimate was the lowest. Brett was a pleasure to work with; he is very polite, responsive, and reliable. His work was completed ahead of schedule and cost us exactly what he quoted. Tropical storm Irene hit right afterwards and his work passed the test – no leaking at all. We are overall very happy with Burns Home Improvement and would recommend him.
However, I do have one piece of constructive feedback (it’s a long explanation, sorry). After the job was done, we noticed there was water on the fascia boards, which is not ideal because it can lead to wood rot and ice damming. This happens because there was open space between our gutters and the fascia boards. Our roof work did not include any gutter work; Brett was upfront about it and there was no misunderstanding here. However, as new homeowners, we didn’t understand the implications of not working on the gutters at the time of our roof work. What we needed was an expert opinion from our contractor (there needed to be some caulking between the gutter and fascia boards to seal the gap and prevent water damage). Had we received this recommendation upfront, we probably would have paid Brett to do this extra bit of work. We figured all this out after the fact on our own. To his credit, when I called Brett weeks after the job was finished to ask about this, he was still responsive and answered my questions, which I appreciated.