Yankee Movers, Inc. Moving and Storage

So I recently moved with them again in June and once again the service was excellent. I happen to request the same mover from the previous move (Chris I think) and he showed up on time (slightly early) and did a great job as usual. I would recommend this company to anyone. Also, I only moved a room so everything was taken care of in the alotted time with no issues. They take good care of your items as they provide mattress covers and covers for your other items as well. I believe the only extra that I had to pay was for the tape. Also, if you are moving an entire apartment or house please do not expect this to happen in 3 hours as they are only humans and it is impossible unless you have 3 – 4 movers to help. I also took the initiative to move my smaller items (clothes, valuables, etc) myself in my vehicle to the new place to ensure that the only items they needed to move were the larger items. It is also very helpful if you are prepared for the move ahead of time so they know what they are moving and ensure that there are clear passage ways for them to get the items out to there truck. Also, if you move in the winter the raters are lower than summer rates.
Unfortunately, I did have to pay for a parking ticket that they happen to get because there was not any parking so they had to double park but if you or someone else are able to watch the truck if this does occur that may help fro getting ticketed. If they are ticketed then you have to pay the ticket on spot so that was my only slight issue but it is understandable. So overall I rate service and quality at an all time high. They are professional, on time, and very careful with your items. They also moved me on a Sunday in which they normally do not do but according to Chris if there is business then business must be handled lol. So he has no problem with working and working hard.
PS. tell them Cherase sent you lol.
Hope this helps!

Worst Moving Experience Ever. Less than two years ago I used Moishe’s movers to move my one bedroom apartment into another one bedroom apartment in the EV. They showed up early and I was not ready, but they finished up my packing quickly, had me out of one apartment, and completely in the new apartment in a total of 3 hours!!! When I called them this time, their rates were higher so I decided to go with Yankee Mover because my friend had just used them. Although he said they were slow, he mentioned that if you had your stuff ready and packed, there is no way it would come in over the other estimate from Moishe’s.
WRONG! We had our one bedroom completely boxed and ready to go by 8 a.m. (they were supposed to arrive between 8 – 9 a.m. and we had rented a Zip Car to get us to our new apartment with a lot of our belongings. They did not arrive until 9:45 a.m. At 11 a.m. I asked them what time they expected to be in Brooklyn by — response — 1 p.m. Our apartment was already emptied of the boxes so I thought that was even pushing it, and told them that was way too long. Eventually we had to return our zip car so we had to leave ahead of the movers, unload, and my boyfriend went back to clean the apartment. THEY WERE STILL THERE AT 1 p.m. My boyfriend even chipped in because they were taking so long to get it moving and «figure things out.» They did not arrive to Williamsburg, Brooklyn until 3:45 p.m.
Upon arrival, they told me — «We have a problem. We broke your couch!» By 5:30 p.m. everything was in except for the broken piece and three boxes. I told them I was tired of this dragging on all day, and at 5:45 I expected them to all stop where they were, and if there were any boxes left, we would move them. I was done paying for their inadequacy. They were done at 5:45, then we went down to take pictures of the couch and sign the paper work. One of the movers remembered he left his toolbox and needed to get it so we all headed up again. He then said — ok «so now we finished at 6:15.» Wrong — literally he wanted to charge me for the time to take pictures of the broken couch that they had already charged me $ 115 per hour wrapping it like a a Christmas present for Jesus, then wanted to charge me for the time we took taking pictures for our claim. and retrieving his forgotten toolbox.
All in all — the worst part was that instead of apologizing for the delays, slow work, and broken couch, both the mover and Christina in the office wanted to haggle over the last 30 minutes when I had specifically and bluntly told them the job was OVER at 5:45. I’ve had over 15 addresses in the last 20 years — I know how to move efficiently, and I’ve seen my belongings moved efficiently time and time again. This is not one of them. One Yankee mover stays with the truck the whole time and moves boxes by himself (even though they make you sign a pre-​release that if they get a ticket you will pay it) while the other two analyze the move like they are rebuilding the lost city of Atlantis. No hussle — as everyone knows — of course, it was hourly pay.
Then when I refused to pay the last 30 minutes as discussed, Christina in the office immediately ran my credit card for the inflated hourly rate plus the 30 disputed minutes without my approval or signature. She was not open to any discount for the lengthy issues we had all day, and even charged me for the time they were not working that was in dispute.
Last — for my broken couch — maybe I will see 30 cents per pound reimbursement. They have not given me any assurance to that yet. If my couch weighs 100 lbs — I’ll get a whopping $ 30 reimbursement for what will end up costing me: ($ 115 of their time moving it, the cost of the tape they charge you to wrap it, the cost of a new couch, plus the shipping of the new couch). In any given terms, that is considered a poor investment.
In re-​cap:
Never an apology. Poor customer service. Slow Movers, Completely frustrating interaction. Breaks Furniture. Charges Credit Card without approval on time that was not worked. I’ve never written a Unilocal review before so you can understand what it takes to bring me to this point.
PS — the move ended being $ 200 more than the estimates I got from Moishe’s, Flat Rate, and OZ!

Terrible Terrible Terrible TERRIBLE! Awful customer service and over inflated prices.
Carefully review the cancellation policy before signing anything. Even though my move was canceled entirely due to circumstances out of my control I was still charged 35%.

I used Yankee Movers to move an extremely fragile and oversized (8′ x 6.5′) antique mirror out of an apartment with an elevator and was very satisfied with the service. It took about the amount of time I expected and they were thorough in preparing the mirror for the move.
Sam was the ‘gangmaster’ and was helpful and seemed very experienced. The result was the mirror made it with only very minor chips, which were unavoidable. The other two guys were very able although I’d suggest keeping an eye as there were a couple occasions where items could have been handled more carefully (they handled boxes containing delicate parts roughly).
For moving delicate items and otherwise complicated moves, I highly recommend them.

The good: every item was moved with extreme care and everything arrived safely without so much as a scratch. Very careful and cautious.
The bad: everything took much longer than it should have. Re-​taping boxes that were already taped. Careful application of furniture pads for furniture that clearly didn’t need it. Expect that moves will take about 50% longer than they should.

I’ll start out this review as I do all of them — I am only speaking from my experience and am nothing but honest, whether the review is positive or negative.
Yankee Movers are far too expensive and their movers are far too inexperienced at moving. What should have been at most a 2 hour move, took 4 and a half. I have photos of the movers standing around while one of them tries to organize the truck (which he was unable to do).
I have had SIGNIFICANTLY better results from the average «two guys and a van» service. I went with these «professionals» because both my roommate and I were moving, and I wanted to ensure his stuff was properly taken care of. The «two guys and a van» people are not only faster, they’re more careful with your things, know how to pack efficiently, and way less expensive.
Yankee Movers will NOT tell you the following (unless you ask) —
1. The «free blankets and wrapping/​packing furniture» is free (not free, you’re still paying the hourly rate, but it’s a «service» they provide — like every other mover) — BUT — if you want them to pack/​wrap up a flat screen TV, they add an additional $ 17 (I think, it might have been $ 19).
2. They offer free bedspring and mattress covers, but don’t mention they charge additional fees ($ 10 per mattress/​boxspring) to wrap them (again, in addition to the hourly rate). Even though they claim that they’ll wrap your things for free, it appears they’ll only wrap certain things for «free».
3. They ARE more expensive than other moving companies, by the hour AND that they insist on a «one hour driving fee», which most movers do not. For the amount of money paid, I would have expected much, much, much more professional service.
I would not recommend using Yankee movers to anyone.

I have used Yankee Movers twice — the first time three years ago and the second time yesterday. They are excellent movers and I highly recommend using them. They came EXACTLY on time (to the minute). They were explicit and clear about the pricing and I believe that it is a good deal compared to other movers in the city. They expertly and carefully wrapped all of my furniture and did not get one scratch on anything. They were very hard working, and did not even want to take a break when I offered lunch (it was an all day move).
The icing on the cake is that the movers were INCREDIBLY nice and courteous. The whole thing could not have gone any smoother.

I hired Best Movers to move stuff from my apt to a storage unit, as I had a break before my new apt was ready.
The movers arrived at my apt 45 minutes late and with a different company name (now Yankee) than the company I originally contacted. It seems that Yankee operates under a lot of different names and posts Craigslist ads with various identities. Not sure why…
I was only moving 2 big pieces of furniture and 15 boxes, a total of which took the guys 45 minutes (from West Village to Upper East Side storage unit). I was told I had to pay a 3 hour minimum + 1 hour of travel time *(!!!), although that was never disclosed to me when I booked, they had simply said $ 90 per hour.
I argued for as long as I could stomach it then reluctantly went to an ATM to pull out the rest of the cash after the driver yelled at me.
The moving itself was fine– they had a good truck, they handled my items with care, and until I was shocked at the $ 400 price, they were nice to me.
Maybe it is my fault for not asking if there was a minimum (?) I am not sure, but I tend to believe that because I told them the exact count on boxes and furniture when I booked the job, they had the obligation to tell me then that it would be much faster than their minimum requirement. Which they did not.
The «owner» didn’t return any of my complaints/​calls.