Motorcepts

Excellence. No other way to describe every experience I have had with this business. Their facilities are top notch. They have all of the latest equipment which they are always upgrading to make sure they are ahead of the curve. They have experience not only fixing late model BMWs they are very adept at vintage models as well.

I found this amazing BMW shop online.
The service was AWESOME, not to forget the up scale waiting area, big flat screen & massage seats. I have a BMW 328Xi. Motorcepts is by far one of the best shops in New York!!! Bmw you have to go here, They are honest and there work will speak for them self. I would never go to another shop for my 328xi. The prices are fair and the work is amazing! I will highly recommend this shop. And the new space is AMAZING

Ive taken my vehicles to a good amount of «reputable» shops in NYC/​Long Island but never have i gotten the attention and service that i received here. Im talking about you walking in and feeling like home. The lounge is a must see (massage chairs, PS4, Mac Computer, Coffee machine, fridge full of beverages, display of rare parts etc.)
Ive brought 4 of my vehicles here and never habe i been let down or felt like i was being riped off.
Highly recommended.

This is the second time I took my 745i BMW here and I have to give them their props, Capser is running great and is whipping thru the Belt Pkwy. I had to have a tranny rebuilt and it had an issue the first time around, spoke to Leo and Fred and they are always professional and courteous. They try and work with you regardless and explain things constantly with EYE contact, which I am big on. They opened up a bigger new ship right around the corner and is extremely spacious. Love these guys. muah

Took my car here when I started hearing weird sounds. I don’t know much about cars and was completely freaking out.
It took the staff all of 23 minutes to diagnose the problem!
Leo sat with me and explained the problem and the course of repair. I was expecting a huge bill given their reputation and the looks of the facility. I was pleasantly surprised at the reasonable figure he gave me.
Car drives great! I appreciate them sitting with me and making sure I understand what’s going on. I will definitely come back here even if means sitting in the Van Wyck traffic because this place is worth it!

Took my BMW to motorcepts last week for some service these guys provide professional service better than the dealership I was impressed by the service and the price. highly rocemmend this spot for all your european vehicle needs.
I will definetly be back

Best European shop highly recommend it

Great place fast service, came to get my engine oil change frank gave me the exclusive oil treatment. I don’t know if the cars on anymore lol

Installed my front bumper properly but when it came to the paint job, LOOKED great at first but then it went to crap. Absolutely no primer/​bulldog at all and water was entrapped under the paint. A huge 1×3″ section of paint just flaked off and it showed the bumpers plastic within a year. Not to mention that the mold that was put on the lip to the bumper was so thin it just cracked apart. HORRIBLE paint job. Spent close to $ 500 for garbage. Job was done almost two years ago but now I have to spend money yet again elsewhere to have it done right.

These guys are phenomenal!
Friendly and genuine expertise.
The prices for parts and labor are almost unbelievable. Best rates in the city hands down.
Leo and Fred love what they do and it shows in their demeanor; all the way through to the end results.
Beverages, PS4, magazines and movies provided for while-​you-​wait service.
Really, what it comes down to, is they care about your car as much as you do.
I have been a loyal customer of theirs for over a year now and will always be for as long as I live in the boroughs!
For mechanic issues to esthetic revamping…
Go check ‘em out!!!

I have BMW 650i It was smoking so I decided to take to BMW dealership to get it checked it out long story short they gave me an estimate with close to 10k saying that my valve stems are bad I almost gave up on the car until one of my family member referred me to motorcepts so I called and made an appointment they sounded like they know there stuff. Fred welcomed me very professional took my car inside for diagnostic while I waited in the lounge not to get out of the subject but the lounge was amazing TV ps4 massage seats you name it after almost 30min Fred called me in the office he gave me same diagnostic as the dealer but much more information telling me every original part that will be needed with that job with a price a lot better and reasonable than dealer. Got the job done a week later with them car stopped smoking completely I’m so satisfied with there service highly recommend this shop.

Had my first experience with Leo at Motorcepts today. Was very welcoming, figured out my light bulb issue in 20 seconds, fixed the issue in less than two minutes
Great first experience and definitely highly recommended

I was refered from a friend and brought my M3 there, At first they are not as friendly until they know the work I needed cost 2500. After all the negotiation, it was 2000. When the car was being fix, I checked on the car all the time and ask questions but the unwilling of answering my questions they actually return my car sooner then expected. Even when I got my car fixed, I brought it to another mechanic since I noticed small issues on the car. I found out from another M3 specialist, not only do the parts I needed to replace new which didnt and some bolts is not tight but loose. Also some parts are missing in the car that I put extra. When I confronted to the owner, of course they didn’t admit it but someone that works in there told me they took part from customers. Beside all those, the price they charge is way more then they suppose too. Can’t trust this place and will not recommended to anyone!!!

I have a BMW 2009 328xi; Motorcepts is the best shop to go to for German cars, especially BMW and Benz.
I have 100,000+ miles on my car and its still going great thanks to Motorcepts; great staff especially Leo and Fred.
They maintained and modified my car — great thanks to them!
I have had major done to the car maintenance wise to modification wise: kw coils installed, HIDS in my headlights and fogs, interior lights changed, back license plate lights, reverse lights, electrical rewiring, water pump replacement, simple oil changes and much more.
I’m a happy customer; I always leave with a smile. I recommend Motorcepts.

Motorcept is a rip off. Seriously been dealing with them for 2 years and finally realize they know how to get people. Yes they do good work, but once you leave ur car there to get something done, they will end up telling you something else needs to be replaced or fixed. Also they do fake insurance jobs and they switch good parts out of ppls car and replace it with a used part. Becarful.

I had Dinan springs installed on my 2014 bmw f30 last week, the price is fair and I haven’t been able to spot any flaws from the work, car is riding great.
They also slapped on some cosmetic upgrades I had and put on new wheels I ordered from tirerack.
Overall I have nothing to complain and would definitely consider these guys for any other works shall I need it in the future.
Special thanks to Leo who helped me throughout the process and he has a rather sweet tone btw!

My 2001 325xi wagon was hit while parked a few months back. It was nearly totaled. I checked out a few shops. Every shop assured me that they could do the work, but I ended up going with Motorcepts solely because of my initial conversation with Leo. When I brought the car out for an estimate, he took a few minutes to inspect the car and noticed a few details that others shops had missed entirely.
Also, I didn’t have to explain that, although it’s a high mileage 2001 with a very modest blue-​book value, the car is worth much more to me. Leo helped me navigate the insurance process and, when I finally couldn’t get anywhere with them, he stepped in to deal with the insurance company directly.
I couldn’t have been happier when I received the car back. Their work is top-​notch, exactly what had been promised. I dropped off a car that had a severely damaged rear end that was way out of alignment and shuddered if I went over 25mph, and they returned a car that looked and drove like new.
Motorcepts is an enthusiast’s shop. They will not sacrifice quality to cut corners/​save money. They live and breathe BMW (more so than most dealerships). In my experience, they are thorough, honest, and do excellent work.

Found these guys on Google, while searching «best bmw mechanic in new York city» a couple of Forums recommended these guys (thank God!) I was initially intimidated by the machines I saw, when I got there. Little did I know, this place was the most humble, down to earth automotive establishment I’ve ever been to (and I’ve had my fair share) Fred was the one to greet me and immediately asked what brought me there, and after I explained to him, while walking to my car, I already felt that all his attention was set on me and my problem. By experience he was able to identify the issue right then and there, just by looking and listening under the hood. After agreeing to do the job, he walked me over to the waiting lounge. That’s when I was like oh wow! Let me just say… Complimentary beverages, hot or cold. Complimentary Wi-​Fi, gaming consoles, cable television and! Free, full body massage chairs! (Man, wish I was there now) he then gave me a walk through on what was being done to my car, I’m thinking $$$$$! To my surprise, these people are so affordable, fair in pricing, clean and accurate that you have no choice but to recommend them to the world! Let’s not even get into their hospitality. These people treat you and make you feel like family, bottom line. (E60 550i manual 6 speed)

I found this amazing BMW shop online.
The service was AWSOME, not to forget the up scale waiting area, big flat screen & massage seats.
My E46 M3 needed valve adjustment along with other regular maintenance, job was done perfectly with high profession, price was very reasonable.
I personally recommend any BMW owners to check it out.
God bless

Best spot to goto for BMW. Well everyone knows BMW dealer charges alot for even the simplest job. I tried saving money going to a different spot and they did a horrible job just changing my lights. There’s a reason why people say for BMW’s goto the dealer for problems. I realized even for the easiest thing other may think they know what they are doing but at the end will have to pay more to fix what they did. Also getting cheap work done means cheap parts.
Well Motorcepts reallllllllly helped me and i felt i can actually trust them. They actually explain clearly what i need and do not try to rip me off. They fixed my lights because problem with oem and added hid fogs and got angel eyes. Some other extra services were given and all at a fair price. They also have a waiting room with playstation, massage chair, and beverages. Oh almost forgot to say i saw bmw wholesale truck twice making deliveries.
Just check out this place if you own a BMW before going to a local shop getting your car messed up. Look for Fred or John. They both made me leave satisfied and will be going back in the future.