Hu’s Teashop

As a bubble tea enthusiast, I’ve had my fair share of great bubble tea. Hu’s Teashop however… hmmm where do I start. I had a less than stellar experience during their grand opening. I ordered a typical milk tea with high hopes. It was great until I found a little surprise at the bottom of my cup, a screw. For all I know, I could have choked and died because of it.
I decided to give Hu’s Teashop another try as it is a very convenient location. On a Monday morning, I wanted my cup of milk tea. Instead, I was asked if I wanted coffee instead. I agreed, and to my despair, I was told I had to make my own drink… atrocity. Did not realize this was a do-​it-​yourself store. Not sure if I will be returning here again. I’ll save my self the trouble and just walk a few blocks down to order from Kung Fu Tea.
Overall the drinks are not bad, but the customer service they can work on. My experience with their server Jimmy was less than satisfactory. They need to retrain their employees and to teach them that the customer is always right!