Painters Auto Body

I stopped by this location to have a few trim pieces painted and talked to one of the guys that gives estimates. He said they would be happy to paint and gelcoat these three small pieces and would have them done within a few days. After more then 2 ½ weeks and no work being done on the three pieces. I was informed I could take them somewhere else if I wanted to or they would get to them at some undefined point.
After being informed that the pieces would be done multiple times I no longer trust this shop to do the job. So I’m taking the pieces to a shop I’ve worked with in Phoenix.
After multiple promises to get the job done and many non-​returned phone calls I would definitely recommend you stay away from this body shop.

My initial experience with this shop was not a positive one. However, Jessie took it upon himself to not only correct the initial mistakes but to go above and beyond to make up for the problems. My car looks better than it did before my accident. All in all I am very satisfied with the repairs.

Let me just say that the people at this shop are very friendly and they seem like honest folks who have a family owned shop that want to do good for their customers. However, I do not feel this is accurate; let me start from the beginning:
I was rear-​ended a couple weeks back and the insurance company gave me the name of one of their «preferred shops», Painters Auto Body. I took the car there the same day of the accident. They were friendly and willing to give me a quick estimate. The owner, looked over the car for about 2 – 3 minutes and came back with an estimate of $ 5100 to repair (my car is valued at $ 10,000 by the insurance company). Then we let him have the car overnight to tear it down and look for damage that they can’t see with the bumpers on. They came back the next day with $ 5,900 in repairs, which the insurance company deemed as «fixable». My husband and I knew this was not right. We thought there was way more damage than $ 5,900 worth from the accident, so we took it to a different auto body shop to get a second opinion. They estimated the damage at over $ 10,000! Which totaled out my car. Needless to say, Painters was not working for me, they were working for the insurance company to get people in the door. Instead of being honest with me, they just wanted the work. Who knows how my car would have turned out if I decided to fix the car, and what Painters would have missed.
If you do end up taking the car to Painters to get an auto body repair estimate, always get a second opinion on the damage, especially if the insurance is paying the repairs.

If you want to be treated right head here for all your auto body work. I’ve been coming to them for the last 14 years and have always been treated fairly. They do a great job on the many vehicles I have brought into them. (2 this year)

Had my truck repair some at Painters after being rear ended. My truck was done in a week. Paint job and repairs were some correctly, they even repair a dent I had that was not due to the accident. They are very friendly, knowledgeable, and helpful. I will bring my next vehicle here for repairs, definitely.

I wanted somewhere close to home to get my vehicle fixed after someone backed into me. I knew Painters was in queen creek for many years. I brought it it… got a quote got it fixed and no problem… Don’t hesitate to go here. I would definitely bring another vehicle here again… very happy with the work and the customer service.

Had two vehicles worked on here they are friendly and fair.

My husband and I have both had our vehicles worked on here. This shop really stands behind their work. The staff are helpful and friendly. It is nice dealing with a company that obviously takes pride in their work.

I don’t even know where to begin. The only reason they get 1 star is because the lady at the front desk was very nice, and the technicians were nice people… they just did an awful job on my car. This review is on their job they actually performed on my car.
I was in an accident about 2 weeks ago now. My insurance company recommended this shop, looked through Unilocal’s good reviews, thought this seemed like a good shop, lets get this started. The shop took my car in the day after the accident, gave me an estimate and it was approved by my insurance. Process was super easy, quick, and no headaches. A week later my baby is ready to be picked up. When I get there, you can see that the front bumper doesn’t fit on correctly, there was grease on my seat on the inside, epoxy stuck all over the place (they didn’t clean it up, or off of many places on my car). After driving it around and looking it over again when I got home, I decide its gotta go back, it doesn’t look good at all, it doesn’t sound right, it doesn’t drive right, im not happy. After calling and taking it back they were nice, but looked at me as if I was asking too much. When you can tell a bumper is not put on correctly because you can obviously see it falling off, when there is still a rough idle and when you didn’t clean up all the stuff you left… I don’t think I am asking too much, just a decent job as to fixing my car correctly. They adjust the bumper, clean things up and try to do what they can to fix the mechanics. I pick it up for a second time and still not happy. I go ahead and call my insurance company and take my car home, for I am not wanting to fight with Painters again on the bad job they did with my body work. That night I drove to my insurance agents office to show him my car and low and behold, another thing painters didn’t do… plug in my head light and blinker. So not only did they let me leave the shop twice thinking and telling me they were done and did a decent job, they forget to plug in my new headlight and blinker they installed… REALLY?! I am not sure if they were just in a hurry to get my car in and out as fast as possible and didn’t care about quality work, or if they just don’t care about any of the work they do.
After days of fighting with the insurance adjuster and the re-​adjuster, I had to take my car down to a mechanic shop, pay out of pocket to have it looked at, because painters doesn’t have any mechanics at their body shop. Found out what was wrong, got it fixed, then the re adjuster called Painters to have them re-​order my bumper. I am still currently waiting on getting my new bumper put on. I was so excited how smoothly things went from the begging hoping this wouldn’t be a hassle and now its been over 2 weeks and its been nothing but a pain. Not happy my re adjuster is sending my car back to the same shop to try again for a 3^rd time, instead of having another shop take care of my car and probably do a good job the 1^st time.

The friendliest shop in the business! They repaired and painted my 1967 Ford Mustang that was rear ended at 45 mph, it looks great. Every Car Show I take it to, I have multiple people raving about it, and want to know who painted it. I just stopped into the shop this past week after my car was painted back in 2011, guess what, they all knew my name. Try to get that kind of service and friendliness anywhere else on this planet. Can’t say enough about this business and proprietors.

We were rear ended by someone insured by State Farm.
Of the 2 nearby body shops that State Farm had listed, Painter’s Auto Body had the best reviews so we chose to take our vehicle there to be repaired.
We cannot be happier with the quality of service and the friendliness of everyone that works there.
I grew up in the east coast… and am used to seeing some very rude and unwelcoming people. Sure things get done faster, but it doesn’t mean that you feel welcomed and well treated.
Arizona has definitely made us feel welcome with some of the friendliest and welcoming people and businesses and Painters Auto Body is among them.
From first phone call to the moment I drove off after the completed repair, I never once felt cheated nor irritated… instead, I now want to return there any time they are needed. They have not only repaired the damage, but also without extra charge fixed the rubber that needed to be reglued for the truck bed cover. They didn’t even boast about it either, I only noticed it when I got home. This is the first time that an auto body shop has ever made me completely happy.
They have a great friendly staff who treats you like you are family…

Painter’s Auto Body were very helpful, detailed, and fairly priced. They did a great job on my car and were pleasant to deal with.

Honest, fair, timely, and friendly sums it up. They will get all my business from now on.

Awesome!!! Took my wife’s car their for repair. They did a super job on her car, you cannot even tell were the repair was! Very professional and honest people. I would definetly recommend them to everyone needing auto body repair.

I am so glad I found Painters! They did an amazing job on my H3 bumper! They were so professional and friendly! And they were quick! I will use them for any future body repairs and I will refer everyone I know! Thank you so much!

Wow! These guys are really fair priced. Do their work quickly. And do not rip you off. They took off 45 min worth of work that was written into the quote they gave me without me saying a word. I called a couple of dealers for a part (drivers power mirror) $ 190! They installed one and buffed out a small scratch benith it for $ 114. They will get all my future business, I recommend them to anyone.

Had work done here multiple times. Family owned and operated and it SHOWS. Honest estimates and pricing. Exactly the kind of small home town feel that you would expect. Can’t say enough about the service here.

I had them paint some fenders for my truck and they were awesome! They are a family owned business and you can tell they take pride in doing a good job and going beyond what is required. Also they were alot cheaper than the other places I called. I felt like I was getting an honest price, not the same case with the other auto body shops i called, when I got the «ummm that will be about $ 500» I knew they were sizing me up. Anyway you can go to Painters and fell good about the price and feel good about leaving your car with them.