Brandon Walsh – State Farm Insurance Agent

I’ve had State Farm Insurance for over 26 years and have been doing business with Brandon Walsh office since 2003 or 2004 (10+ Years). This past year, I have received the wrong type of coverage for my collector vehicle, which cost me an additional $ 400+ until it was noticed — 8 months later. I attempted to get a Collector/​Antique Car loan with them, but they were more interested in refinancing my 2013 Escape and failed to ask and provide information to State Farm Bank that was needed for the collector car. The end result was I received a turn down letter that stated, I Failed to Provide the Required Information and they were unable to proceed with the loan. The truth of the matter is they were uneducated and did not know how to handle this type of loan. In regards to the insurance and the $ 400 additionally I paid over the last 8 months, Theresa lied and stated I was informed. Now to get it corrected they are asking me to provide more information so they can switch the coverage over with their underwriters, as opposed to Admitting We Screwed Up. I seldom get to speak to Brandon. When I call I am placed on hold for a long time, as opposed to the receptionist coming back and stating, «their still busy would you like to continue holding». The service has went down hill for me this past year.. . I added 2 vehicles, switched over the policies on two motorcycles to two new motorcycles and requested a loan, so perhaps I am just now finding out how they rate with providing service. Very Unhappy. Moving Everything out of Brandon’s Office.

Brandon is the most honest person you will ever meet! He genuinely cared about what I needed for my insurance needs. My experience wasn’t about sales to him, but rather a great customer service experience! And his knowledge made me feel very comfortable for all the products I received. You definitely have to come here for all your insurance needs!

Brandon is extremely knowledgable on all of the insurance products he offers. One of the things I liked most about working with Brandon is that he genuinely cares about his customers taking additional time to listen to what your needs are. If I could give Brandon 10 stars I would!!!

Brandon Walsh does a great job with whatever I need. He doesn’t just sell me a policy to pad his pocket but gives me honest info and advise. I would t use any other agent.