After Hours Cupcake Bar

I made a serious mistake and ordered these cupcakes way later than I should for my husband and my first anniversary. I accidentally indicated that I needed them sent yesterday, and they reached out quickly to me to say that there was an error but that they would get them processed as soon as possible. Though I know this wouldn’t be the case in every situation, they got them to me the next day and went way way out of their way to ensure that we had them in time for the anniversary! Talk about amazing, above and beyond, way over the top customer service. We haven’t tasted them yet, but they look absolutely adorable and delectable! Thank you thank you thank you.

BAD!
We had ordered 24 cupcakes for our housewarming party that recently happened. The cupcakes were delivered to our place 3 days after our party! We faced the embarassment of not having them on the due date. When in fact, we ordered the cupcakes way in advance. Everyone was looking forward to eat them since we had mentioned that as the highlight dessert of our party. Not only did we spend extra bucks for another dessert. It was a waste of time and money. They mention on their website to order them 5 days in advance. And we paid the amount 4 weeks before the due date. It was really disappointing. And we were cursing ourselves for ordering them. And when they did arrive 3 days later, they did not look appealing at all. 2 cupcakes in one jar n all smashed into one another. Even if we had offered them to our guests, they would not have been presentable. However, they tasted good. But not worth it, not at all! And when we asked for the refund, they blame it all on USPS. And give us silly ideas of inviting friends all over again so as to serve them the cupcakes now that they have arrived! Our worst groupon deal ever. n utter waste of money. Please avoid shipping! You guys can’t handle it.

I bought 2 Groupons, each for 6 jar cupcakes. I sent 6 to my own home, and the other 6 to my mom and dad. Thank God I didn’t pay full price.
These cupcakes should NOT be shipped, especially the way they ship them in jars. They were smashed and physically unappealing.
The appearance of these cupcakes may have had a big impact on how they tasted. Presentation, right? Well, even if they arrived in good physical condition, they are not worth the price. Very small in size, and really not the best I’ve tasted.
In fairness to the company, I have no idea how they ship their ‘non-​jar’ cupcakes, and maybe they taste better when they look nicer. However, the jar cupcakes are far from a sweet treat.

I had a great experience with Kim! we did play phone tag a few times (because of me– not her). What was great is that I live in North Phoenix and didnt look at the location until after I placed the order. Luckily Kimberly was able to let me pick them up from her closer to my house from her work. The cupcakes were delicious! They were moist and flavorful. I shared them with friends who really liked them too. I am planning on buying some for my upcoming bachelorette party too!

In town visiting a dear friend… she had a Groupon deal for a dozen of these cupcakes plus delivery.
They are delicious. My fave was probably the Eggnog flavor, but the Grinch cupcake (Midori and Lemon Vodka cake with a matching butter cream icing) and the Mudslide flavor also had fans.
The only suggestion I would have for the business… include a chart of which flavor is which… we had to look online and sort of guess about what a few of the cupcake flavors were before digging in. Otherwise, delicious and a fun deal!

I had ordered these awhile back and had a very difficult time getting a hold of anyone. When I finally did get my order placed and had the cupcakes in hand I was super excited and wanted to taste them. After we tried them we ended up throwing more than half away because they were sooo disappointing!!! I wish I didnt have to say this. I hate giving bad reviews and dont do it often but this really was a flop :-(

Some kid who worked here was in one of my classes for school and brought in some of the «virgin» cupcakes and I wasn’t very impressed. They looked pretty but looks don’t always mean it tastes good. They were very dry! I could make better cupcakes with my eyes closed

The only reason I don’t give them 5 stars is the icing could be a little prettier. Nothing Wrong with it (definitely nicer than what I’d be able to do haha), jut not as fancy as some other expensive cupcake shops…
I ordered these guys 3 weeks ago for a birthday party this past Saturday night.
The cupcakes were really moist and the frosting was delicious. I had half an Otter pop and half an orange creamsicle and I honestly did not notice the presence of any alcohol (though I’d already had a cocktail or 2…)
I had a Deal Chicken? for a dozen but when I needed to order a second dozen, they gave it to me at the same price I’d paid for the deal chicken, so saved $ 18!
The delivery guy showed up in the time they said he was.

I ordered these for my sister’s bachelorette party and they were a hit. The cupcakes were moist, the icing wasn’t too sweet and they looked beautiful. I got the variety pack. Lot’s of fun flavors. Bahama mama, mudslide, appletini, etc. My favorite was the margarita. Reminded me of a key lime pie. Yum!
Tip: Be sure to check their website for deals, delivery days and availability.

I’m sorry, but I had to give it a one star. I purchased a LivingSocial deal and was excited to try these cupcakes. I’ve called repeated for 2 months now, even left messages with my phone number requesting a call back so I can place my order. I would keep my cell phone out on my desk, risking it being seen by the boss and getting in trouble even, all so I could answer the phone when After Hours called me back. But they never did, and they never answered their phone.
I’m even more upset that LivingSocial is nothing like Groupon, because I’ve read on many websites that others have had the same issue with paying for these cupcakes and NEVER getting return phone calls. With LivingSocial they tell you, you’re screwed and they can’t help you with your money even if someone gives you no customer service. With Groupon they return your money and apologize.
The website is great, the cupcakes look tasty, although I wouldn’t know. But customer service people! It can really make or break a company. You can have the best product in the world but if you have staff that doesn’t answer the phone or return phone calls, then what’s the point of being open.
I checked the reviews online BEFORE I bought my LivingSocial deal, it’s what I do before I purchase any Groupon or LivingSocial deal. However, there was only two negative reviews that I had found about people not being able to get a hold of anyone by phone. And this was early 2011, so I assumed things had improved since a year ago. Apparently not, because I’ve been scanning the internet, and a lot of negative reviews are actually coming up that are current.
I think one way to turn everyones frown upside down (corny, I know) is to honor everyones coupons, even if they are expired. Specially if it’s expired due to two months of phone calls with no return phone calls. And if you’re reading this After Hours Cupcake Bar, fire whomever is supposed to be answering your phones. Or hire someone if it’s lack of staffing.

I first had cupcakes from this company a while back when a former coworker brought them in. Since then, I’ve ordered several dozens and have always been impressed and delighted with the flavor and quality! I purchased a variety pack of the mini cupcakes (alcohol infused, of course) a few days ago and was not disappointed. The cake portion is super moist and has a good flavor, but I have to say, its the combination of the cake WITH the frosting that give these morsels their magic! They taste just like the drink they are named for! My favorite flavors are the blue raspberry, the orange creamsicle, and the bahama mamas. I can’t wait to order more for my husband’s birthday next month!

After hearing so much about this place I decided I would place an order for a work event I had. I called to place my order and no one answered. After a few days of hearing nothing back I called again and the same thing happened, two days later I finally received a call back and told the person what happen and did not even receive and apology. Even after this I decided I was looking forward to having the cupcakes and placed my order anyways. After all the waiting and phone hassle I finally got to try the cupcakes and they are by far the worst cupcakes ive had in my life. The frosting was so rich it left me and my coworkers feeling sick, and the cake tasted like it had been dropped on the floor and picked back up. It was going steal like it had been sitting out for days and a few of them looked like they were dropped too. I know plenty of other cupcake places that actually do care about their customers and answer the phone the first time you call and if they cant actually call you back with in a few minutes and they will get my business from now on. I highly recommend never going to this place if you really do like cupcakes.

I purchased a Groupon because, after visiting their site, I thought it would be fun to have these cute cupcakes for my birthday. Well, no such luck. I really think they are too busy for themselves because I just went to their site to see what I wanted to order for my birthday, (which is at least a 48 hour notice), and this is their new posting:
Notice: Do to the heavy volume of events and the Bridal Fashion Debut we are unable to take any further orders for
Sunday June 3 through Sunday June 10^th, 2012. We apologize for any inconvenience that this may cause you.
In addition, there are many other constraints such as their hours of operation, delivery and pick up date and times, one type of variety pack is only availble on We, Th, & Sa, while the other variety pack is only available on Fr & Su which means you have to choose either this or that. No mixing and matching.
With all these new cupcake places popping up, (and there are several), I think I’ll just buy some closer to me and if I want a drink, make it myself.

I wish I would have been able to taste the cupcakes. I was not able to put in my order because I no one ever answered the phone. I did finally receive a call back but when I called back, again no answer. The events I was wanting to order were over and I had to request my money back for my Groupon. I was really looking forward to these yummy cupcakes. I hope that I will be able to order some cupackes in the future and leave a positive review.

The delivery was fantastic! Mini cupcakes yummy. The cupcakes were not overly sweet, just enough frosting. Will order again.

Delectable delicious delightful desserts. That’s exactly what these cupcakes taste like!
I am traditionally not a fan of super sweet desserts or anything that contains massive amounts of frosting, but somehow these mini treats hit the spot in just the right way!
I have tried all of the flavors that After Hours makes and continue to wonder what new fusion will be developed next! Initially I started with the larger quantities and progressed in to the mini’s as I felt less guilty for snacking on them. But low and behold, one mini was JUST NOT ENOUGH to satisfy my taste!
The tiny little morsels are pint size sexy! Favorite flavors that rank high in my books are: Irish Car Bomb, Strawberry Daiquiri, and Southern Peach.
I’ve even tried a pancake bacon flavored one! Talk about variety!