Office Depot

While seemingly adequately staffed, there is rarely ever anybody to assist customers with anything from finding products to checking out. Mismanagement is obvious, and fir being the only office supply store for miles, it is really missing its mark. Heaven forbid you come here in a hurry to accomplish something. One time I came here with my spouse and we witnessed one of the managers verbally berating and mocking a female employee. I’ve been coming here several years, out of pure geographic convenience, and the turnover rate for employees is staggering, but not surprising. I’ll continue hoping for a strong competitor to move into town.

The staff at this Office Depot are friendly.

My wife came in to this Office Depot to conduct business that we have done several times a week over the last 4 years: utilizing the store’s Document Printing service. When she pulled up the document in question on her email, the female clerk stated that they could not print the item (a coloring page from a website) because they were copyrighted. When my wife pointed out that there was no copyright notification on the document, just a web address that indicated these were designed solely for print reproduction, the clerk still stated they were copywritten. When my wife explained and demonstrated she had a paid membership to this site to allow her unlimited printing and saving privileges, the clerk looked confuses and just repeated the same non-​applicable policy. My wife then demonstrated and showed the clerk how the entire purpose of the website is to offer free color pages for user reproduction and printing for parents and educators, the clerk then said «But that is okay because it is for personal use.» When confronted about this statement not making any sense, as this is exactly what getting two copies of the coloring pages for two children was, the clerk just blankly repeated the same line again. So not only was the clerk completely uninformed about a law that has no applicability in this situation, the clerk also refused to look at facts and/​or utilize common sense.
After four years of business, the level of vapid customer service and total lack of help and/​or common sense has made me resolve to NEVER frequent this business or any other Office Depot again.