Bed Bath & Beyond

Ew. Doesn’t even begin to describe how dirty this store. Granted I understand I am not eating here but just going to the bathroom and walking around for 15 minutes made me want to just leave and not spend any money!
Bathroom and the floors inside the store so dirty, smelled, and a few workers didn’t seem to care we were waiting for a register!
Will I come back and shop here? No, I would rather go to Target where it’s cleaner and where my money is valued.
So gross, this store.

I recently went into this store to buy a couple of things and was so impressed with the customer service I received from several of the employees. It is difficult for me to walk right now. One of the employees went back into the rear part of the store and found the items that I wanted to purchase. The lady at the cash register was more than helpful with the transaction. She offered and then found someone to help me carry my purchases to my car. I have been in other BB&B stores and have never had a problem. This store seems to go the extra mile. The only thing I wish the store had were some of the little electric carts so I could get around and do more impulse buying. The store is way too large for me to get around without the use of one of those carts.

I had excellent customer service today so I have to review them! I bought a crock pot from Bed Bath and Beyond back in September 2014 it was a wedding gift. Well today the darn thing burned out on me. I didnt have the box or the receipt anymore but I thought what the hey let me see if they can exchange it.
I was pleasantly surprised that they were able to locate my receipt in their system and exchanged it for me without any problems. I upgraded to a different crock pot since I no longer had faith in the other one and they even let me use a 20% off coupon I had. Very very happy with the service I have received from them thank you again!

Went to the Puyallup store to purchase an item I found on the web site. Employees were busy talking with each other, and appeared to be bothered when I asked for assistance. I wandered around the store several time, and finally asked another associate where a particular item was and she said in ‘cleaning,’ just keep turning right. Finally found what I need, and check out was just as bad. The associate never made eye contact or said anything other that cash or credit. I won’t be back.

The selection here doesn’t seem as good as it used to be! Both this place and the one in Lakewood seemed to have very little to chose from on everything, they do have a nice selection of kitchen gadgets though.
I also wasn’t impressed with the prices here, came in looking for a bath rug and toilet seat cover, and felt it was overpriced even with the 20% off coupon I had, so ended up not getting anything here.

You know what you are are getting, great selection, but prices are typical of a box store.

LOVE this place! I have been in here several times and have never received bad service. The staff are all extremely knowledgable and helpful. Their prices are fair and you can almost always find a 20% coupon online to take with you.
When I was in there the other day looking for a hard-​to-​find item, a sales rep named Jason, helped me out. He was patient and helped me even find an item that they didn’t carry in store but that he was able to order for me from their «beyond» section!
I would much rather shop here than some big department store.

This review is for this location and for this staff. Went in looking for a particular item; one of the staff looked on the computer and then walked with us through the store looking for the item. Another staff member helped and brought out a whole box of the cup holders that had not been shelved yet. They were very very helpful and worked hard to make sure we got what we were looking for! Great customer service yet again!!!

1) This store takes expired coupons and you can always bring back your reciept if you later find your coupons and they give you cash back for them.
2) If they do not have an item they normally will order it and have it sent to you without shipping charges.
3) I recently had a coffee maker that the manufacturer stopped making the parts for. They told me to go ahead and bring it back in even though I had no reciept and the coffee maker was 3 years old. When I brought it in, they gave me a credit of the same price I purchased it for, which helped me purchase a brand new Cuisinart Keurig AND gave me 20% off my purchase to top that!
3) There is ALWAYS someone there asking if you’re finding everything ok AND it’s easy to find someone when you need something.
GREAT CUSTOMER SERVICE!

This review is for the staff at this location! They’re excellent. Came here with my mom right before closing looking for a tablecloth to match some napkins (long story). They were kind enough to help us look and even checked their system to see if it existed at other stores. Although we left empty handed, I was surprised at the great customer service we received here!

Thank you Marcel! Came in to purchase a new high end set of pots and pans, and Marcel was a great help. He was very knowledgeable, helpful and friendly. My set came with a bonus pan, but he let me swap it out for a different pan that I wanted instead!
I had a great experience, and will be back to deal with him again for sure.

I never ever would have expected the experience we had at this store… walking in, I even thought to myself about how much I disliked these big-​box kitchen/​bath type stores based on previous experience.
Amazingly, they changed my mind completely.
We went in to look at some stainless steel cookware and they not only beat Amazon’s price, they gave us free shipping and were really, really nice and helpful. The 3 employees we interacted with were nothing short of great. Each one was genuinely nice and seemed to actually care about the job they were doing — and helping us while they were at it.