Destination Powersports

To Dave and the rest of the crew at Destination Powersports, great job at making my family feel at home, With all you at the helm trying to turn positives into negatives and wanting Destination Powersports to be a place for others like me wondering «should I shop around?» don’t …because there was no other place that got back to me quicker and was up front with me pricing wise …
Delivery had great communication and was on point. The whole process was well… fun with no pressure (my kind of style… I hate salesmen!)
Im always happy to give in my own community especially when I feel its well deserved… props to Destination Powersports and there team for winning over my family !
P. S. the yz250f’s f*****g rock
and so do you guys!
T13

I walked around the lot for 20 min and did not have anyone say a word to me. I then walked into the front lobby show room and looked at bikes for another 15 min with no other customers in the shop and several people looking like wankers who said nothing to me on entering, walking around the show room or leaving. What a wanker shop. I went to Sun sports in fort Myers and was talked to by three salesmen and given a test ride on two bikes in the first 20 min. I then went to Six Bends HD in FM and was greeted by two salesmen and given a ride on two HD bikes in the first 30 min. I would not buy eternal life from these idiots if they were selling it for a dime.

My experience with the service Dept for Polaris was Horrible and cost me a S#%T load of money.
In February I went into the dealership to have my 2010 Polaris 850 XP ES diagnosed, The front wheel drive, or 4 wheel drive was not working. I was told it would be looked at in 3 business days. After 13 Business days and prompted by my phone calls, they finally took it in for a 10 min diagnostic. Which was: jack my bike up, put it in 4 wheel drive, watch the drive shaft move but not my tires. No electrical check. And they pronounced my front differential dead and needing to be replaced. I inquired about the electrical part of the diff explaining to the service guy about the magnetic action of the diff. HE TOLD ME «No Such Magic Like That exists» ! and that I would need to replace my Diff For about $ 2000 TWO THOUSAND Dollars. OK, Fast forward to Sept Now. I finally saved up the money for a Differential. Great?. Right? NO!
I pull it apart to find out both front axle spline are stripped and the differential is FINE. Thanks A LOT to my service writer and the non qualified tech that was given the job of looking at my bike. If you don’t know WTF you are doing, don’t Pretend you do! It cost the rest of us a lot of money for your ignorance.
James Bhada, current owner of: Suzuki King Quad 300, Honda Foreman 500 ES, and a Polaris 850 XP ES

I bought my first bike from Destination Power Sports and the sales experience was excellent. I was treated well and they gave me an amazing deal. I am a new rider and paid to have the bike delivered to my house. I paid for the delivery in full at the time of purchase.
Delivery was supposed to happen by noon this past Saturday. When noon passed I called them (already a red flag that they didn’t call me about a delay). They apologized and said that I would have the bike in a couple hours, they had gotten delayed. At 3pm I called again. They apologized again and assured me they hadn’t forgotten. I told them I was concerned since they close at 4pm on Saturdays. I was assured that they would work late to get me my bike and they expected they would be there by 5pm. The bike was never delivered.
Good sale but very poor service. Customer service basics are to contact the customer when there is a delay rather than your customer having to contact your business. And if you say you are going to do something then it needs to be followed through. At the time of me writing this they still have my bike that I have paid for in full and the delivery fee for delivering it to me. I will amend this review with any corrective measures they make to resolve this issue.
Update: Bike was delivered and the same day it was delivered I received a post card from them saying I could come get my license plate. It would have made more sense for them to put the license plate on it before delivery. So, I rode up to the dealer to get the license plate. They didn’t have a plate bracket and used zip ties to attach the plate. Seriously? This is a dealer not some Joe I bought from on Craigslist. Ultimately once they get your money the service is abysmal. The sale went so well that I was certain I would be coming back here within the year to buy a newer and bigger bike. No way that is happening now.

My post that I wrote on here was deleted so I figured I would write a review. This is not to bash the sales department. I bought my SXS from here and had a great experience. This review is strictly for the service department and management team. I recently picked my SXS up from its 100 hour service. I won’t go into extreme detail but if you have questions or want specifics feel free to message me. Before I picked my machine up I was given a quote for work need on it. I agreed bit told them I could not afford much more than that at that point. This quote was for a 100 hour service and I was told I needed the choke cable replaced and the carb cleaned. I also needed a few light bulbs replaced. The final phone call I received was for a total way more than my quote and the work was already complete. Strike 1. I went there to pick up the SXS. Paid the amount and inspected my machine before I left. I found that I still had a light bulb burnt out and there were several of the grease fittings that were not touched. Those, I was told, we’re the easy ones to get to. I’m scared to death to find out what work they charged me for that they didn’t actually do. Did my carb actually need to be cleaned? This was strike 2. I wrote a comment on this site and immediately got a call from the service department. They said they would try to make this right. He told me he would call me back the following Tuesday after he spoke with his boss. Then I saw they deleted my comment. I week after they said they would call here I am writing again. Strike 3. Hopefully this isn’t a company that deletes it’s reviews to make them look good. So the moral of my story is… this is a great place to buy a machine but take it elsewhere to get it serviced if you value your money and time.

Great place to purchase a bike. They went the extra mile to make me a deal. The only place that would do it. They did a fantastic job with everything and it was a simple in and out. The people who work there are very friendly and not pushy in the least bit.

Worst experience ever. misled re parts discount (20%), $ 400 fuel pump I found at another dealer for $ 300. Bike left outside for over 2 weeks, was wet when picked up-​they blew it off w/​comp air, took 3 hr’s to clean and detail. Was quoted by Serv Mgr Rob Cortese discount was OK, didn’t even get it on plugs !! $ 18 for 2 plugs, not in stock ?? on and on. they’re moving to big building on US Rt 41, I can’t see them staying in business if that’s how they do business. I’ve owned 11 bikes over 50 years. Go north to Sarasota or south to Ft. Meyers, you’ll be better off.