The Pavilion at Pueblo Villa

The Pavilion at Pueblo Villa is a skilled nursing facility. As with all facilities that deal with people, there are strengths and concerns.
There are amenities such as a chapel, beauty salon, and activities. These are the thing that were pluses when I toured the facility. However, their food service had much to be desired. The residents have to wait 30 to 60 minutes to be served. Residents are wheeled to the dining room only to wait. They could stream line the process by asking the residents what they want for dinner prior to being wheeled into the dining room. They could learn a lot from anyone who works in a school lunch room.
Since this is a for profit business, they don’t have enough staff. They can really use a hand during meal times.
With that being said, when I called to advise them of my concerns they were kind and said they would work to correct my concerns. The next time I visited during meal time things were much improved, but they still need school cafeteria staff to help them stream line the whole process.