Japanese Auto Repair

I was extremely satisfied with Willy and his local shop. Took my Isuzu Axiom in to get the safety & emissions test. He was very professional and went the extra mile to make sure everything was explained correctly and done to my satisfaction. Ended up doing the whole registration renewal all in one trip. Japanese Auto Repair most definitely earned my business. Happy to say I’ve found my local mechanic shop!

Got a new one for Japanese Auto Repair, I went in for a brake check because i had a squeal noise and they put it up on one of their nice hoist’s. they found that a rock had somehow got into the caliper area and was rubbing on the rotor. They were nice enough to let me out into the shop area to look at my car they showed me where the rock was and what it was doing to make the noise. It took them about 20 minutes total to get it on the hoist and find the problem. They took out the rock and pulled the car out and let me go with no charge. These guys are awesome they try to help and they are honest enough to show you where the problems are what they are doing to fix them. I give this shop 100% of my trust and I will return for any other repairs i need.

My wife took our Lexus to Larry H. Miller for an oil and lube and was told we needed over $ 4,000 in repairs. The care has 95,000 miles so we almost thought about buying another car (which may have been their motivation). We decided to get a second opinion and took it to Japanese Auto Repair. The owner, Will, called a few hours later and told us that three of the four repairs were not necessary that the «leak» all came from on problem not four. It was just dripping down by gravity. The part that Lexus priced at $ 650 was $ 200 less for the same part. My total bill was just under $ 1,000.
I would recommend this company to anyone.
M. Riley

I went to Japanese Auto to just to get my safety and emissions. First they told me to wait there while they finished up some other quick things. Two hours later they said they weren’t able to finish and that I needed to come back the next day. The next day I again waited almost two hours before being told that I would need to have my catalytic converter replaced – a repair that they said would cost about $ 450. Reluctantly I agreed to the repair. Once they had taken the emissions system apart and three or so hours of waiting later, they told me that they weren’t able to find the part and that the only part they could find was a much more expensive part that would cost $ 900. I told them that I didn’t wasn’t going to spend that much and that I would just come back once they had the less expensive part, but they said that my car was all taken apart and that I had to pay for it. At this point I was frustrated and felt taken advantage of, but they kind of forced me to agree to it. In the end the bill ended up being over $ 1000 for just the catalytic converter repair alone.
I feel stupid for ever thinking Japanese Auto Repair would be a good choice to fix my Honda. I feel they were dishonest with me, they didn’t communicate very well with me, and their service was slow. I will absolutely never go there again.
If you are reading this while waiting for the work on your car to be completed, do whatever you can to get your car out of there. You’ll thank me later.

This is my first negative review on Unilocal,but I would advise taking your Japanese Make vehicle elsewhere! I have tried this place twice and had a bad experience both times. The first time I went in to replace a squeak I assumed was the cause of an old fan belt. $ 700 later and «multiple other things that needed fixing apparently» (typical auto repair shop), I got my car back. A week or so later I realized that old parts must have been used as my cars performance was still lacking.
The Second time I went in (I know right, should have learned my lesson the first time), I needed my center control panel fixed as a thieve had broken into my car and ripped the whole thing out to steal the CD Deck. this caused wire damage among other issues.
Japanese Auto kept my car for 6 hours before telling me they realized they had the wrong part and discovered other various issues that required the need to order more parts (again, its never just one issue when you take your car into a shop). $ 500 and 5 days later my car has a working control panel with a big empty hole where my CD Deck once was…
Moral of the story — Don’t go to Japanese Auto Repair!