Aamco Transmissions

I highly recommend Aamco, they offer high quality service and are very attentive to the needs of the customers. As a woman, it’s often easy for mechanics to take advantage of that and overcharge but the people at Aamco were very kind and made it affordable for me.

After replacing my spark plugs– a few days later my car started misfiring. I was in St. George so I went to the local Subaru dealer. They said the plugs were the issue and changed them out. When I got home, I called Aamco and told them what happened. About a week later in the mail I received a check reimbursing me for the parts and labor, and offering me a free oil change. I appreciated it very much!
Things happen– I think we can all understand that. I appreciate Aamco going out of their way to make things right– even though their mechanical work was just fine– it was the part that went bad. They knew I had to pay to have it redone, and they made it right. Much thanks! Good guys.

The Good: I try and put at least one good thing on my reviews. I tried to find something but I couldn’t, their bathroom wasn’t even clean.
The Bad: The location is not the easiest to get to being right next to a bridge and behind another business. The parking lot is a little crowded and tight to maneuver.
The Ugly: The franchise owner, who surprisingly has several customer service awards proudly displayed, has horrid customer service skills. They replaced a simple hose on our van, told us our water pump was leaking and needed to be replaced and that our head gasket was most likely cracked, due to an observation of bubbling in our radiator. They didn’t want to do any tests to see if it was in fact cracked or not, they just wanted to do the work, a $ 2,000 job! We took it to another mechanic who found that it was a hose leak not the water pump and that the bubbling was just air bubbles in the coolant system (which even a newbie mechanic should know). A new $ 15 hose and our van works fine. Highly recommend avoiding this shop unless you enjoy throwing money away.