Mazaj Cafe

So I’ve been here four times and it’s been great but I came in tonight and it was the worst. We spent and hour and a half trying to get our hookah to work and it was super shitty. The waitress kept offering to get us a new hookah but consistently put it off and kept changing our coals. Finally this young guy who seemed to be in charge came over and kept changing coals and when we asked for the replacement he said it was burnt and we would have to pay for a new one. The waitress, Gianna, was pretty nice but seemed confused about how to do her job. She also seemed more confused with flirting with the customers next to us. It’s a weekday so I’m assuming that could be a factor.
I’d love to give this zero stars, but Unilocal won’t let me.

If I could rate this establishment –1 stars I would. I am utterly disgusted and perplexed by my experience at this location tonight.
7 friends and I went to Mazaj after dinner in honor of my friend leaving to go back to Florida.
Although it was busy, we got seating right away and the atmosphere was fine. We were off to a good start, the only thing that sucked was obnoxiously drunk girl behind us, but that’s fine.
We had been there for awhile, having fun, relaxing and spending some quality time. Our waitress comes over to change the coals on our hookah. We had 4 hookahs total. While changing the coals for the second Hookah, she drops one of the hot coals IN MY FRIENDS LAP. In between her thighs. Startled that she dropped it she jumps back causing sparks and more pieces of coal to shower my friend. «Get up! Get up!» She was yelling at my friend, whose trying to get up while her legs are being scalded. While the waitress is jumping back she hits the table and knocks two of the Hookahs over. Luckily the fell to a side where no one was sitting or it would have fell in their lap, however my friends at the end of the table now had to jump as coals and other objects are flying beside them.
NOT ONE SORRY WAS SAID.
A gentleman came and cleaned up the mess and then went over our options. A refill (to make up for the ones the incompetent worker knocked over) would be an additional ten dollars a piece.
When we said that we didn’t want to pay for a new one and that we just wanted what we had and she ruined he looked at us and said are you sure that’s want happened? Condescendingly.
WE WERE CHARGED FULL PRICE FOR ALL OF OUR HOOKAHS. NOT ONE «IM SORRY» WAS UTTERED.
This is the most deplorable thing I’ve ever been through and I’m floored by their reaction, or lack there of.

I loved my experience at Mazaj! They have a great atmosphere, the hookahs were awesome. I enjoyed my time with my friends there. The service was great I loved the waitresses. I would advise people to head over and experience what I was able to experience you’ll enjoy !!!

Anybody that’s been to mazaj knows of the cheap hookah, it is good!
(Ages that go here (18 – 24)
THE GOOD:
–Good hookah
–They use oranges for bowls on the hookah
–Cheap
–Wait staff is alert
THE BAD:
–If it’s busy they pack on coals to make you’re hookah die faster
–Bathrooms are usually dirty
–over packs
–If it’s busy they’ll ask you to leave so others can sit, even if you are not done
–place could be cleaners
–small food menu (usually only desert items)
–High school much? If it’s busy, when a waitress is frustrated, they’ll talk to you about other customers that are annoying,
**-(-(ALSO if the owner or someone important sees this the waitress with black hair I think her names missy, always has very very bad attitude towards customers, she’s not polite at all)-)-**

Came out here on a slow Monday night for a friend’s birthday.
I would rate this a 3.5 stars if I could, I went with the 3stars for a few reasons:
It’s location is on Federal Hill– it’s a given you have to be inventive with parking. Especially on the weekends. Their menu is pretty limited. On their menu they have 3 – 4 dessert items, smoothies, coffee and other non-​alcoholic drinks available. It is BYOB, which normally would be a major plus had they not added an extra charge for it.
Despite it all that, I would go back for the main reason that the service was great and the hookah was good. The waitress was attentive, polite, friendly and engaging. She recommended some popular hookah flavors and they were very light and flavorful. We got the honeydew and the orange mint. Both were smooth and lasted really long. The waitress mentioned that it’s because they use an orange half for the hookah to sit on. It makes it last longer then if it was in a ceramic tin (in most places). Which in my book, is a pretty awesome thing that they do here.
Even though I was a little bummed that they didn’t have a full menu, I tried their smoothies (the mixed berry to be precise) and it was delicious.
All in all this place isn’t half bad. Very laid-​back and relaxing. No crazy blaring music here.

Music was pretty bad and the lounge was ridiculously dirty. Couches were ripped, and the wait staff weren’t very friendly. Wouldn’t go back. Shouldn’t have strayed away from my usual hookah hangout, Shark on Thayer Street. Although the hookah was cheap, I’d rather pay more money to smoke hookah in a cleaner atmosphere.

Im surprised at the ratings because I really enjoyed the hookah bar. I’m visiting family in Providence for the week of thanksgiving and had to escape them for a bit. I did some research and this hookah place is one of the cheapest around. When I arrived I thought the place was very cozy with couches all around. The music was good but not too loud. They said they didn’t serve alcohol but they have a bring your own license which I never heard of before but I prefer it. I asked where I could get some which was just down the street so i picked up my own and came back. That might be one of my favorite parts about the place, it really kept the evening in my budget there was a charge though i think 3 $ but I still saved a lot plus i sat there for like 2 hours. The hookah was good and lasted longer than mine at home they actually use fresh fruit instead of the normal head which is pretty cool. Overall I had a good experience… Wish I had a place like this closer to me.

I won’t go here ever again. A friend and I were walking back to my apartment from a show that ended early. We passed this place and thought, «Why not? Hookah sounds good right now.»
Dude. I could not get out of here fast enough. Our waitress or whatever was totally aloof and looked annoyed whenever we’d open our mouths. We ordered rose hookah, and while it was excellent, I couldn’t enjoy it because top40 club crap was blasting throughout the entire place. I couldn’t even say anything to my friend because we couldn’t hear each other. We literally texted one another to communicate. This shouldn’t happen when you’re SITTING ACROSS FROM SOMEONE. They seated us at a crappy tiny table too. It was the biggest waste of $ 22 I can even think of. We left before we even finished.

The hookah was clean and presentable, how ever the place is not! The waitress was nice but I felt like I was in someone’s bedroom, and not a hookah bar. The Bathroom was clean, but I had to walk through the kitchen to get to it. The music was nice, and not too loud, so my friends and were able to chat. They had «MTVs 16 and pregnant» on t.v. as our waitress sat down and watched it (WEIRD??) I ordered tap water and they gave us bottled water instead. Their excuse was that they were a new business and there was something wrong with the tap (what???). These people are so lazy, save your money and aggravation. I can’t believe this place is even running on Atwells Ave. I’ve never been to such a GHETTO establishment. Very expensive and unprofessional. Go to another hookah bar for 2 more dollars… Byblos hookah lounge off Thayer street is great!!!

I love this hookah lounge! they have a great atmosphere and the people who work there are friendly and don’t have that elitist attitude that sometimes comes with shisha lounges. I’ve only ever had turkish coffee (in terms of their food), it took a while to prepare but it was worth the wait, especially because our hookahs came out so quickly. I would go here any time!

We had such great time at Mazaj, the Hookah was awesome the Waitstaff was great and friendly, the food comes out little late, but it was wonderful. Too bad they don’t serve any alcohol, but we were able to bring our own, they provide us with the glasses and the ice. I recommend a reservation before you go there. The live DJ was so good .Will be visit again

Went with some friends to Mazaj for my birthday. We didn’t have a reservation, but they were able to seat us anyway, which was great, but the service the whole night was awful. We ordered food and a hookah, but the wait staff was inattentive, to say the least. We couldn’t find any booze on the menu, do they even serve cocktails here? And what was with all the teenagers? Looks like they were serving underaged kids!
After they brought the hookah we were pretty much abandoned. We waited almost an hour for our food, and meanwhile the waiter (who kept coming over to say the food would be out any minute!) was smoking with other patrons and chatting with people outside. When the food finally came they forgot one of the items and then when we asked them for it they said, «Oh, you still want it?» SO rude! We confronted the guy who seemed to be in charge, and he would’nt comp any of our bill, saying there was nothing he could do for us.
This is a chintzy hookah bar that doesn’t want to work to keep its cutomers in the chairs. Definately will NOT recommend to anyone! Don’t waste your money.