Freeway Laundry

Traveling through Providence and needed to do laundry. This place is clean well staffed and the machines are all in good working order. What else can you ask for? I’m still on the fence about the whole vending card thing, I think it’s a good system if you are local. If I was smart I would have used the drop off service, my friends did and they were pleased.

I’ve been having my laundry done here for almost a year! I love this place, they really are laundry experts! I’ll miss this place when I move.

This place is great. Clean, lots of efficient machines and a friendly helpful staff. I’m in and out within an hour, around 30 min for most wash cycles and about 30 min to dry, about 3 or 4 drying cycles. They have plenty of clean folding tables, lots of carts, free wifi, comfortable seating and several TVs. They also will do all your laundry, fold and organize for a reasonable price. Removed one star because the money card machine regularly is not working.

I had the WORST experience of my life at this so called «laundry mat». When I walked in the manager was screaming at his staff and frankly verbally abusing them. He must do this all the time to his employees. I will never go back!

Freeway laundry III is the place to do laundry. Clean, bright, quick and easy. Every time I come here there’s no fuss about getting my laundry in and out. I even was able to get a free wash! Just one of the perks of checking in on Unilocal.The staff here are lovely and helpful.

One job to do. That is all. I mean, I could do it… but I’m busy. And we only have one washing machine and one dryer. So when you have to do every single person’s laundry in the house at once, you go to the laundromat. Which I did. When I went, I was exceedingly explicit in that the three different batches had to be kept separate. We looked one another in the eye and gave verbal confirmation that the other understood completely. Ahh, wonderful. Fears of later confusion over who’s scarves, socks, sweaters, shorts, shirts, sheets, slacks, caps, pants, jeans, underwear, towels, etc. was allayed. I could rest easy. That is until I came the next day only to find that they did not do as promised. They had lumped everything together, without any seeming rhyme or reason. We also wound up with things that we didn’t bring like 10 extra pillow cases. Thanks? So now I have the joy of guesswork at the moment. Who doesn’t love that? And to think, every other laundromat in the area is cheaper… but I chose this one. I have nothing but regret for having made this decision and will likely never go there again as this has been so very frustrating.

Great Customer service… Nice people
Happy to find a good spot while out of town. I recommend this to anyone in or visiting Providence.

I come here all the time (check my feed), and it’s for the free 30lb wash! Of course, I wouldn’t keep coming back if the laundromat wasn’t clean, well lit, and comfortable (all of which it is). The staff are friendly and knowledgeable about how to correctly check in to use your free wash. Plenty of machines, and three large sofas to rest on while you wait. They also offer local magazines to keep up with all the events happening in DownCity. Nice folding tables with attached trash bins. You’ll frequently see staff cleaning the dryer vents. Additional parking recently created across from the original lot.

Visiting to. Found this laundry close to where I’m staying. Helpful the morning mute I walked in the door. Kind and polite. Helped me through the whole process

Been going here for about the last 3 months and generally 1x week. Place is super clean, prices are very reasonable and staff nice and very helpful. No need for coins, everything (including vending machines) uses laundry card, which you can purchase and reload with either cash or credit/​debit cards. They also have plenty of seating, parking (both in lot and on street) and free wi-​fi. Will never go to another laundromat again!

It’s the little things.
There’s nothing more satisfying than finding a few dollars in a pair of pants when you go to do laundry. But when you’re me, you don’t like doing laundry. So that feeling is fleeting.
Attendant A. Rodriguez found $ 15 in my jeans. I didn’t know it was there. She could have pocketed it and I would have been none the wiser. But when I picked up my laundry this morning there it was in a small envelope taped to my bags.
They’ve also done a great job with my laundry the half a dozen times I’ve dropped it off.

Through Unilocal’s search and reviews, I selected Freeway Laundry’s pickup & delivery service. Will from Laundromat was very punctual and arrived at My hotel at 9am. With friendly greetings and short introduction, I was gladly surprised the quality of his pickup service. Now I am waiting for the delivery at 2 pm tomorrow. So far, I highly recommend the pickup & delivery service from Freeway!
I received the well packed laundry back from Free Laundry on time today. It’s great service and again highly recommended!

Excellent service, the staff were very friendly and showed me how to use everything. The laundry is very clean and they have a comfy lounge area where you can wait. A wash, dry and some laundry powder cost about $ 7. They also offer a wash and fold service and dry cleaning. Open until 10pm so handy for travellers, and walking distance from most of the hotels.

kinda pricey as far as washers and dryers go, but you are paying for is the location and the cleanliness. There are plenty of workers there to help out in a pinch. I love that o feel safe there and safe to leave my clothes if I have an errand to run. cashless system that uses a VTM card to store money. if you put $ 20 on your card, you get a BONUS $ 2.00!
$ 8.40 for 75lb washer
$ 4.10 for 30lb washer
dryers:$.030 for 7 minutes, but dryers are hot!

After my first time using their wash/​dry/​fold service I’m very impressed. Not only are their prices totally reasonable relatively speaking ($ 1.15 per pound), but they’re super efficient. Dropped 50lbs of laundry off on a Saturday around noon for it to be ready by 9pm that night. On top of that, their system is very updated & makes being a customer easy. You get a member card so they can swipe it and look up your order etc. They also have a punch card; after 11 drop offs, 12^th is free up to 40lbs. They take cards (rather than cash only) as well. Facility is clean, and parking is available. They also complied 100% with my request to have a handful of items washed only/​hung to dry. So far I’m in love with Freeway Laundry! I have only visited this location (Broadway in Providence), as a side note. But would definitely recommend them for wash/​dry/​fold. They had a ton of self service machines as well so if you’re looking to do your laundry yourself seems pretty legit. Lots of comfortable seating for waiting. Keep it up Freeway Laundry!

Negatives: I work an exorbitant amount of hours and so I don’t have time to do my laundry on a regular basis. So I started using their drop off service and at first it was great.
However, the service has degraded. I have an allergy to scented to detergents so I specifically asked that no fragrance detergent or fabric softener or dryer sheets be used on my laundry and SPECIFICALLY explained my reason. I was told that they noted the record and I watch them write it on the tickets, but every single time I pick up my laundry it reeks of fragrance! So I end up being itchy and uncomfortable because someone in that facility just refuses to follow the directions that are listed on the tickets!
Finally while they do take special requests it’s clear to me that they don’t always listen and it depends on whoever ends up doing your laundry. I ask specifically and I separate out the clothing I wanted to have hung dry, BUT when I got my laundry it was clear that they dried everything including expensive tops and suit slacks that now are incredibly uncomfortable to wear. That was over $ 200 in items that I essentially can’t wear!!!
Aside from me going in there and having an absolute meltdown because this is the fourth time that I’ve received laundry that was not taking care of I don’t know what else to do. Other than post this review, I guess I’m going to have to find a new place that’s actually going to give me the customer service that they promise.
I feel bad because the manager has always been so patient and pleasant. I just wish her staff was more professional and careful.

I am updating my review to say that the staff now is informed by management about how to accept Unilocal check in offers. In the past they told me it had to be «printed out» but now they readily accept Unilocal offers with my Unilocal app. This is still the cleanest and nicest laundromat in the area. I like to pop across the street to The Grange for a snack while I wait for my laundry to dry.

If you’re like me and A. don’t have the best washer/​dryer in your building and B. work like a maniac, doing your own laundry is probably really inconvenient. Freeway is the solution to those problems! I drop off a load for wash-​dry-​fold here probably once every week and a half. The staff does a fabulous job making sure everything is neatly folded (right down to your socks and skivvies) and smells fantastic. Of course all customers have the option to make special requests like bringing your own detergent. Even though I don’t think it’s a requirement I always separate my whites before coming. There is also a punch card that allows you a free wash-​dry-​fold up to 40 pounds if you visit 12 times, and the staff gives you a scan card so they can track your visits. So high-​tech! I’d highly recommend Freeway to anyone!
P. S. I have not visited other locations, this review is strictly for the Broadway location.

If you live in the West Side, this is the laundromat to go to. I actually haven’t been to any others because this one was recommended to me, and there is no need to find another, here is why:
1) Reasonible Prices
30 cents will get you 7 minutes of drying time in a 45lb dryer. You never need more than 21 minutes unless you are overfilling the dryers. The washers are more expensive. I just did about 200 lbs of laundry for less than $ 30. I dare you to find a better deal.
2) Clean and safe
This place is kept spotless. There are always multiple attendants on duty.
3) The Extras
Free WiFi! Plenty of comfy seating, including nice leather couches. Vending machines in case you forget your detergent or fabric softener.

Im very satisfied using this place two to three times per month. Freeway laundry provides excellent service and a very clean environment. Parking in the lot is very limited, but the side street and the front Street both have parking most of the time.
I also love the free wifi which allows me to get a lot of work done.