Alphagraphics

Wow, just stunningly great service from these guys. I was in Providence for a film festival and needed business cards on arrival. Despite the fact that they were pretty clear on the process of approval for proofs, I failed to notice the last email they sent me and so the job was not ready when I arrived late in the business day looking for my cards. Despite the fact that it was my fault that the job didn’t go through, when I explained to them that I needed them for an event that night, they were able to interrupt work in progress and finish the job while I waited. Maybe I got lucky because it was a simple job, but I really feel they went the extra mile to get this done for me. Would definitely work with them again!

I have never given mean comments to any store except this. Alpha Graphics just used up all my tolerance and patience.
At the first time, they printed my file wrongly and they blamed on me. The fact is that I delivered really clearly what I want and even showed them a sample. Anyways I wasted 200+ dollars and one interview. But they said I can have 50% off for next print. I trusted them one more time.
The second time, they promised I can get my file on Thursday. But when I got there on Thursday 4pm they haven’t bind everything. The excuses are their machine has been broken for 3 days and just got fixed. When I asked them to bind at least one right now due to an interview on Friday, they told me the worker has gone home. Their working schedule should be until 5pm, isn’t it?
I am totally speechless about this company now. Every time there is a problem, always excuses and no apologies.

I’ve been working with the team at AlphaGraphics for years– and for so many different types of products. I would not step foot even at a Staples to have something small printed– the quality and customer service is unparalleled. Michele, who is both my business and personal point of contact for brochures, business cards, banners, stand along signs, prints of my digital paintings, and flyers, is the most outstanding individual. I feel lucky to have found them! The quality is more than you could imagine. Amazing place.

Kind of puzzled by these other reviews — if there’s one thing a copy shop should do, it’s communicate well. Guess who didn’t do that for me? The employee helping me dispensed with any kind of nicety, spent a bit of time mumbling into his monitor, frequently walked away in the middle of helping me… This is after waiting at the counter for a good five minutes with NO acknowledgement while some sort of staff huddle takes place within view. I actually felt kind of bad for one employee who kept uncomfortably panning between me and a person I can only assume was a manager, with a «shouldn’t I help this guy?» expression on her face.
I’ve printed at Concept Link, Allegra, and Red Blue Digital Imaging in Pawtucket — no knock on Alphagraphics’ quality, but customer service was sub par to ALL of the aforementioned and their price was higher to boot. Two stars for fast turnaround, but if you can wait 24 hours I recommend you go to John at Red Blue instead — cheaper prices, excellent quality, and much friendlier staff.

This came up #1 for the Providence area, so my fiancé and I decided to have our wedding save-​the-​dates printed here. We had designed them ourselves and had them on a drive. He pulled it right up, printed a trial and then showed us a few different paper options. 10 minutes start-​to-​finish, and our decisions were all made. 2 days later, we picked up the beautiful results, nicely packaged, and the price was significantly less than our quote from a place that rhymes with «Naples.»

I’m writing this review of Alphagraphics as a VERY happy customer.
We produce a lot of sales & marketing collateral that is sent out to our customers and I frequently use their services. I’ve never had an issue — they’re always FAST, accurate and provide the utmost level of Customer Service. I’ve worked most specifically with Danielle Maheu who is a perfect example of what customer service should be, but everyone I’ve encountered in the office has always been professional and friendly. We’ve printed both repeat materials and worked together to create new projects and no matter what we’re currently working on, I’ve been satisfied and it’s accurate just about 100% of the time.
If you’re looking for a printer who will «get it» and provide fantastic service and work — then look no further than Alphagraphics!

Amazing service, printing, and efficiency!
I connected with the very helpful Mary Lou, who was kind enough to respond to my website inquiry via phone. She asked me exactly what I was looking for, and within a few days I had in my possession precisely what we had discussed, and for a very reasonable price. They were even packaged neatly, and the accompanying receipt was super-​clear and expense-​report friendly.
I will always, always use Alphagraphics for future events. So excited I found them!

I have never ever ever had a problem with these guys. They do everything a Kinkos does and so much more. They print posters (4’x3’, 6’x4’, 8’x10’, etc.) for a better price at better quality than I have seen anywhere. The staff is extremely helpful. They have a super quick turnaround time. Basically, everything I want in a print media service.