Air Salon & Spa

I came in for a hair cut over the summer and had a great experience with Jenna. She listened intently to what I wanted and executed it perfectly. I have straight long hair, so it’s hard to mess up. However, months later people still comment on how great my hair, particularly my layers, look. She took her time with me and her care and attention to detail STILL shows. I loved the atmosphere of the salon as well, bright and open.

I came for a cut and partial highlight and was with Jessica. Absolutely great experience and even though I couldn’t explain what I wanted, she somehow knew what I was talking about. Would go back here without hesitation. All the staff is very friendly and accommodating. Thank you Air Salon & Spa :)

Norman is AWESOME! Not only is he an amazing hairstylist, but he has a wonderful personality. I highly recommend him.

Norman was great! Funny, sweet and gave me an amazingly fresh cut ! The Salon has an eclectic vibe and all the staff I came in contact with were warm and friendly. I’ll be back !

I got the groupon voucher for haircut and vitamin infusion. The vitamin infusion itself was not all that, but I absolutely loved my haircut with Jessica. She did a fabulous job and I will be going back to her for a haircut!

I got a Groupon for hair cut plus vitamin treatment. Jessica was very friendly and did a great job giving my hair pretty layers. I was really happy with my hair. The treatment part is a spray-​in product infused into your hair with heat (aka blow dry), and I didn’t really feel any difference afterwards. Absolutely no complaints for the Group price, and I think I’ll go back for just the haircut cut. The salon itself doesn’t feel particularly fancy but is a nice and relaxing space. They were playing New Order when I arrived, and for me that’s a good sign lol

I loved my visit!
Had made an appointment with them at 3pm, which I had to cancel two hours prior because something else came up. At 4:45, I found out that I’d be done by 5, so called to ask if I could come in in half-​an-​hour and they said yes! I learnt later that Angie, who owns the salon and cut my hair, agreed to take me even though the salon closes at 6 and she had a party to go to. She says she loves her job. You know you’re in good hands when someone’s postponing a good time to cut your hair!
I wanted a trim to get rid of split ends, nothing too dramatic. Angie did an excellent job cleaning up the split ends without losing too much length. She added layers in the front, which I actually really like. The whole process ran well over 6pm, but Angie was too content styling hair to care!
In addition to excellent service, this place has a really cool vibe. The interior décor comprises lots of interesting artwork made with recycled items. There is no dull corner in this salon!
Aaand, there’s a 20% student discount! I’ve definitely found my go-​to hair place in Providence.

Norm is the man. Coolest Barber chair around.
Nice glasses ;)

I stopped in one day last year just to check out the place as I had moved to the city and wanted a salon nearby. How lucky I was to meet Jenna Cicerchia. She is a colorist extraordinaire (if you need a color correction, Jenna is your new BFF). Besides that, though, I discovered she is a great stylist. Jenna really listens to her clients. She cuts your hair so that it works for YOU. Not everyone can do that, right? We’ve all had that awful experience of going to a hair stylist and telling her what we want only to come out looking like some other person entirely. That won’t happen here. The prices are reasonable for Providence and they are all so flexible with their appointments. Jenna always finds a way to make a time that works for me. She’s good with children and also recommends Norm for kids. I don’t think my satisfaction with Air and Jenna is a fluke. My daughter now comes here, too, and her cut and color looks fabulous and her hair and coloring is completely different from mine. The best part: Jenna will actually tell you if there’s someone else who could do a better job with your hair type. I love this place!

I love the atmosphere… it’s like going to your bffs… Norman always does a wonderful job with my color, I trust him completely. I have never had a mani/​pedi here, but the low ratings surprise me. I have only had positive experiences here and haven’t witnessed any drama. There is parking on N. Main… I always find a space. It’s good for your soul to book an appointment every few months… do it!

I love this Salon!
I have a sensitivity to the smell of dyes and when I am in there I’m breathing fresh air the whole time! I usually get a color and cut. The color is all natural and last for months while still using my normal shampoo and conditioner. The staff are very helpful with my hair decision and ask if I’m happy with it before I even get out of the chair.
Air Salon & Spa are professionals and very friendly!
Highly Recommend!

I came here with a girlfriend because we had purchased a mani/​pedi (with a bottle of CHAMP!) groupon.
Overall, we were both pretty pleased. I’m used to one nail salon in particular, and I’m pretty partial to it. This isn’t a nail salon, so there weren’t real pedicure chairs, there were few color options, and there seem to be two separate locations for manicures, but they made it work.
The ladies who worked on us were both nice and professional, and they gave us plenty of time to let our nails dry, sip champ, and sit in massage chairs long after we were done.
The salon’s décor is totally bizarre – it definitely needs a clearer vision.
Prices for manis and pedis in general were pretty expensive, especially compared to other places in Providence. It’s clearly a hair salon that also does nails.
I probably won’t be back because it’s just not my routine, but it was a fun afternoon with a girlfriend. Thanks, Air Salon!

I’d give Air a 3.5 if possible. There’s no parking and the place is pretty disorganized — they don’t answer the phone often, didn’t seem ready for me when I arrived for my appointment, lots of weird nicknacks scattered around the salon, making it feel a little crowded.
The staff are very pleasant but it’s not quite the salon experience I was hoping for. My nails look great but there were none of those extra perks I expect from a salon charging $ 54 for a mani/​pedi — no warm towels, they didn’t offer water, no foot or hand rub, no nail dryers. I bought a groupon for $ 25 and that was the exact right price: if I’d paid the full $ 54, I would have been disappointed.
Air is worth the groupon price but it’s just a little too modgepodge to sell itself as a fancy salon. I don’t know that I’d go back to Air, but I don’t regret the experience.

Came here to use a groupon for a deep-​conditioning/​cut/​blow dry. My stylist was Jessica and she was great. I described to her the general style I wanted, but asked for her input regarding how it would work with my hair type. She gave me a lot of great feedback/​tips, and a great haircut. She clearly took her time with me and went out of her way to show me a product I might found helpful (but not in a way where she was just trying to make the salon money — she pointed out the type of product and told me I could buy it there, but named a few other places I could pick it up as well). I would definitely go back.
I really love that this is a «green» salon. It is beautiful inside.
As far as customer service goes, my experience was pleasant. I’m sorry to see that so many others haven’t been impressed in that department.
The main not so great thing for me is that I think the only parking option is metered on-​street. However, I let Jessica know that I was worried about my meter running out and she offered to run out and put money in for me, and also said the parking enforcement people usually come in and check or give them a heads up or something, before they ticket the cars out front.

At first I loved this place. I bought the groupon for hair and was really happy with the experience. My cut got rave reviews (it was by Jen), the atmosphere was fun and friendly. THEN I made the mistake of buying the Mani-​Pedi groupon. Whoops.
Since then, I have found the service deplorable. The receptionists need to be fired. They need embrace the concept of a scheduling system. Maybe even something called a computer. Bottom line: This salon has a bad attitude. They don’t care about making customers happy, and they don’t deserve your business.
More details below:
Bought the Mani– Pedi Groupon.
I called to make an appointment and they did explain how they oversold the mani-​pedi groupons. I said OK, no problem. I figured if I was going there anyway, it was time for a trim on my hair. So I scheduled both. A week later, I was trying to remember the exact time of the appointment, so I called to check. The girl told me the time. I repeated it back to her, said you are sure that is when my appointment is, she confirmed, etc. Turns out that was the HAIR appointment. She didn’t see that I had a separate appointment for the mani-​pedi (even though I had scheduled them at the same time). So I showed up for my appointment to find out I had missed my mani-​pedi. Turns out they handwrite appointments in separate paper books. No computers here!
I was told there were no more openings that day or the rest of the weekend. THey said they had tried to confirm but had the wrong phone number. I MADE SURE they had the corrected phone number and rescheduled the mani-​pedi. I went along with the haircut, which was buy a different stylist. It turned out OK, but I didn’t feel as good about it.
I never had any confirmation calls about my appointment and I travel for work, so I like to KNOW that they appointment is happening. Today I called because I thought I had made an appointment, but I was traveling for work and I hadn’t heard anything for confirmation. Once again, they were calling a completely incorrect phone number (probably because they hand-​write EVERYTHING). The girl I was talking to was monotone and sounded like she was baked out of her mind. Her name is Susanna.
After the first snafu with missing my appointment (even though I called to check), I mentioned that I really liked their salon, but they were getting some bad reviews and they should look at improving their scheduling system. they seemed to act like this was impossible. i mentioned it today and the girl was like «whatever.» I said I wanted I refund at this point and she went to «OK you can do that through Groupon.»
So– there you have it. I started off loving the place. Now I’m writing dissapointed reviews.

Calling all eco-​friends: unfortunately, Air Salon is best as a hair place, NOT a nail place.
The latest nail experience rundown: Lovely conversation, but an uneven manicure, a parrafin hand treatment that lasted for 2 minutes (should be left on for 15), barely any pumice stone use for my pedicure, and no mention of a massaging resting chair.
This was my latest Manicure/​Pedicure/​Parrafin treatment at Air Salon. Keep in mind, too, this was my second time visiting. I initially ignored Unilocal reviews because my first visit here about a year ago was GREAT. A middle aged woman gave me the full treatment, complete with a rolling chair massage, a 15 minutes parrafin hand treatment, and a manicure that lasted for days. I was so pampered and happy! Tons of compliments on my nails! I felt like a beauty queen.
This visit, however, was much different – none of the bells and whistles mentioned on Groupon. I didn’t even know what to say! How do you tell your young, friendly nail technician, «Hey, girlfriend, I know you’re supposed to be offering me all these accouterments and you’re not?» And unfortunately, my manicure was so bad that one of my friends had assumed I did it myself! All very awkward.
My recommendation? Skip the mani/​pedi and go for hair!

Before I begin, I would like to point out this is the first 1 star review I have EVER written — and I do feel a little bad about it, because I truly don’t want to hurt anyone’s feelings. That being said, this is to serve as a warning to future customers: DO NOT GET YOUR NAILS DONE HERE.
Like many other reviewers, I (along with 2 of my friends) had purchased a Groupon for this salon for a mani/​pedi for two deal. There were 6 of us in all, and the receptionist was EXTREMELY accommodating and polite when I called to book our party, and she got us really excited to go back and get our nails done! She was super nice, and if that had been my only interaction, this would have been a rave review… However…
The day of the mani/pedi’s we were ushered over to choose our polish colors, which to begin with was a terrible selection. They had maybe a couple dozen colors to choose from, and all were very old school and drab — I feel as if you are offering nails as a service, you should be up to date on the latest trends/​seasonal colors. If I had not already paid for the service, I probably would have left based on the polish choices alone.
We were then lead into the «nail» area — which was basically a makeshift room, with a bed and some chairs. The ambiance, at first, was quite nice, until I saw one tiny table set up for nail painting, and a BOWL OF WATER for your toes. I REPEAT A BOWL OF WATER. Now, in theory, this is nice and relaxing, and were I in the privacy of my own home, great! But I was not in my own home, I was in a PUBLIC salon, and everything from this point on just struck me as odd and EXTREMELY unsanitary.
For instance, in between each pedicure the bowl was emptied and refilled with tap water and bubble bath from a bottle. The same tools were used on ALL OF US (including the gross foot shaver thing), and the fish-​tank marbles remained in the bottom of the BOWL at all times. I find this COMPLETELY gross — there was no sanitatization happening in between each pedicure. I kept having flash backs of Paula Abdul getting s staph infection from a manicure salon…
And then there was the horrific manicure, which was almost too bad for words. When she was «done» I had polish all over the skin around my nails, there were areas on both sides of my nails that were not only non-​painted, there was still remnants of my previous nail color. There were clumps in my nails, and my nails were very SHARP due to a hack-​job of filing. Having paid for it, I decided to keep it on — until the next day, when it had all chipped off in my SLEEP because it was so clumpy to begin with. Perhaps I should have said something… BUT HOW COULD YOU NOT NOTICE!?!
All of that being said, I will not be returning. The two women who provided the services were very nice, and I genuinely feel bad writing such a bad review because it really is no reflection on them. But I think this salon needs to SERIOUSLY consider the following:
1. Provide better training to your employees,
2. DO NOT ADVERTISE THAT YOU PROVIDE NAIL SERVICES
3. check yourself on basic sanitary/​health guidelines

First, just based on a business that operates like this, I would never go there in general. But please, NO ONE BUY THE MANI/​PEDI GROUPON if you plan to come to this place with a friend for a simultaneous mani/​pedi!
I bought (2) Groupons yesterday (Monday) for a Mani/​Pedi for myself and my BFF who is coming into town this weekend to visit. I asked for (2) appointments on Friday — which they didn’t have any, totally fine. So I was going to ask for another day while my friend was here but caught him say «SHE is booked up all this week.» And I say — «wait, so the rumors I read on Unilocal are true [that I read AFTER my purchase unfortunately] that you only have one manicurist… and you sell mani/​pedis for two?»…and he said «yeah that’s how it is right now, we’re supposed to have a 2^nd person next week.» UH HUH.
So to top it all off I comment to him that since my friend is only here thru Monday I will probably just have to cancel the Groupon, and the guy said «Ok!» and HUNG UP ON ME!
DONE!

It’s great to read all the wonderful reviews and that is why I purchased a Groupon. Unfortunately, my experience was not as positive. I made an appointment on Tuesday for today. I called today before my appointment, I told them who I was, my appointment time and who my stylist was and asked if they could fit in an eyebrow wax before or after my haircut/​color appointment. The girl answering the phone said «sure» after would be better.
I’m thinking, «Great, I don’t have to make an extra stop». Not so great, because when I get there the girl at the front desk tells me my appointment is next Friday. There’s no way I would have scheduled an appointment for next Friday because I am in a conference all day.
The girl was smiling at me as if I had made the mistake. How could that be when I called today asking to add on to my appointment? Wouldn’t that have been a great time to tell me my appointment is next Friday?
Extremely disappointed at the customer service, or lack there of. I’m not going back for a cut and hoping to get reimbursed by Groupon.

I love Angie, and I love this salon. The space is lovely… tons of natural light, high ceilings, and an eclectic décor. Plus, as others have said — the experience is light on toxicity (not counting the glass of wine I eagerly downed upon arrival).
I got a semi-​perm color plus cut a few weeks ago. As per usual, Angie delivered the goods. Been seeing her for years now. Lady has skills. My Korean friends are impressed that she can cut my Asian hair with such panache.
I drive all the way from Somerville, MA for her services. Boston stylists got nothing on her. More than once, she’s had to fix the mess that others made.
I also had my wedding hair done here. Angie was out of town, but Leah and the girls did a fab job that day. The champagne was nice too!