Epic Realty

Thiefs. If I could put less than one star I would. I have been waiting for 6 months for a deposit refund when they failed to get me the apartment I applied for. I worked with Louis and he was more than willing to pressure me into sending the deposit as soon as possible, but has fed me b.s. excuses about getting me my refund ever since even though he ASSURED me that I would get a full refund if I was not accepted for the apartment they had advertised.
Everyone that my mother and I have interacted with at the office has given us the run-​around and seem to all be in on the scheme.

*******Update******
As of today, I still have not received my refund even though Luis or Lewis said I would at or around Feb. 7^th 2016. And guess what, his phone number isn’t working now.
PLEASE STAY AWAY FROM THESE CROOKS!!!
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12/​31/​2015 to 1/​22/​2016
Lewis aka real name is Quadir L. (at Brooklyn Epic NYC LLC or Epic Realty located at 703 or 701 Flatbush Ave Brooklyn New York) is a FREAKING SCAM ARTIST!!! Phone numbers are (929.453.***-cell). Former company name Alotta of Apartments CLOSED in 2014 due to same scam featured on ABC7, 7 On Your Side. see link below.
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DO NOT DO BUSINESS WITH THESE CROOKS!
Two weeks ago I met Lewis in search of an apartment. We looked at some places and I put an application in for one apartment which included $ 1450 cashiers check to take it off «the market»
I later learned that isn’t true and when I didn’t hear back regarding my application is 3 – 4 days as promised verbally and on bogus deposit receipt, Luis tried to show me a ROOM instead and convinced me to go with that. After thinking about that, I later declined the offer due to change of plans and his shady business dealings. He told me that I forfeited my money because I change my mind. This is bullshit. I am now putting in a complaint with the Brooklyn DA’s office as they DO NOT have a Real Estate license, the New York Department of State, My NYS Senator’s office and a police report.
My 7 days have pasted and I haven’t received my refund. Luis’s phone is going straight to voicemail and I NEED MY MONEY BACK.
PLEASE also contact with Frank Bulzoni of the 71^st Precinct who handles community affairs in the area.
STOP THESE CROOKS! I WANT MY MONEY BACK!!! AND I DONT WANT YOUR SCAM ARTIST SERVICES!!!
I’ve been threaten by Quadir L. to take my review down or I will not get my money back. I will not be bullied. I continued to ask for my money back because his actions are shaddy and completely WRONG!

Avoid this place at all costs. I wrote this review back in August 2015, but they tricked me and told me to take it down and it looks like more people have been scammed since then.
Our story:
My fiancé and I applied for an apartment through them, and then were given excuse after excuse as to why we/​they haven’t heard from the landlord yet. It wasn’t until 2 weeks after applying, that we heard back, and they told us we were denied unless we had a guarantor.
Being that we were denied the apartment, despite making more than 40x the rent, we asked for our holding deposit back. The deposit receipt we received stated that all applicants were eligible to have their deposits refunded if they were denied. We asked both the agent, Terry, and the broker, Anthony, for our deposit back. They tried giving us excuses about «Jewish holidays», when in fact, there was none. Anthony dodged our requests for the refund, and then later ignored us.
More and more people are reaching out to me telling me their situation mirrors mine. Again, stay away from this company as you will risk having your good faith deposit stolen.
They are being investigated by the DOS/​Dept of Licensing.
If you have had your deposit stolen from them, please start recording and tracking everything regarding your situation — including supporting paperwork, phone records, texts, etc. Submit to the DOS/​Dept of Licensing.
We have phone recordings for Quadir Lewis admitting that he breached our contract and committed fraud. Do NOT deal with Epic Realty as they will steal your deposit. RUN, don’t walk, in the other direction if you see Quadir Lewis (aka Luis).

SCAM ARTISTS!!! Same experience as the other folks on here. «Louis» gave me a fake name took my deposit and kept giving me the run around when I tried to get an update. Received a call from «Wayne Smith» using a google voice number supposedly that my refund would be ready for pick up. When I tried to follow up I was told it would now be ready the following week needless to say They still have my money. Do NOT give anyone from this business any of your paperwork or hard earned money. Also check the BBB which shows multiple complaints about epic realty.

«ILLEGAL BUSINESS PRACTICES»: On Dec. 4^th, I gave Luis of Epic Realty a $ 2,200 deposit in the form of a cashiers check for an apt at 189 East 19^th Street – it was cashed the same day. After telling him and notifying him in writing that I needed my dog (60 lbs) to be on the lease, he responded that it was fine as long as I provided a vaccination record, the owner would provide me with a rider allowing my dog. Upon getting to Bronstein Properties, on Monday, December 14^th, in Queens, I was told by the staff that they did not allow dogs over 25 lbs. Okay, so I asked Louis when we could pick up the security deposit, he said on December 23^rd. That’s when the additional trouble began. He argued with me that they were closed for the holiday and he didn’t know the schedule (They were open by the way) and when I asked who he owner was, the receptionist Shona, said she couldn’t disclose that information. On 12/​28, I received a call from «Wayne» in the «Epic Realty Refund Department» that my check would be ready on ¼. I said, thanks, can you put that in writing? He said, yes, just text me your email address. I did so immediately. My attorney called the number and it is a Google Voice Number and she called the Epic office and the vm was full. Yesterday, I texted Luis to see when I could pick up my check – no response. I called the Google Number and provided my name – sent to voicemail. I called Shona, the receptionist today and told her what «Wayne» told me – she called me back and said her boss said that I could pick up a check next week. I asked her who her boss was. She said «the man you met here» I said I didn’t meet anyone there. She put me on hold and then hung up. I called back and she pretended to have a phone trouble. Police report being filed, IRS and proper agencies being called.

This is an update to my other review. Luis keeps on asking people to take down the reviews or edit them to «updated soon» saying that he will return the money. I am not sure for how many he did so. But today I received a message from some other user saying he is also facing the same issue.

We placed an application on an apartment for a September 1^st move-​in. After the move-​in date was changed, we requested a refund of our $ 1650 deposit on September 2^nd. We have spoken with Epic each week since then and we still have not received our refund almost THREE months later! They continue to push back the date we will receive our refund. They have no right to be holding onto our money. Both agents we had worked with quit working for them. It has been the most horrible experience.
We will keep you updated.

Luis made our apartment search a pleasant one. We found a great place and would recommend Epic NYC Realities in a heartbeat.

I am one of the flatmates who also signed an application for a house in Ditmas ave. I paid my share in $ 4500 we gave Luis, one of the agents, as advance. He didn’t give us any valid reasons for us not getting the flat and then he cashed the checks on the first day of the application process. This happened in the last week of August and since then he has been telling us he will give back the money and yet we haven’t got it. After so many texts and calls from us he keeps on saying that he will return the money when his boss gives him. If you are looking for realty agents in Brooklyn, Please do avoid this agency. They are not trustworthy and I have spoken to many people who have faced the same issues. If they tell you to give them checks before signing the lease. DON’T. Be safe and avoid this agency.

I’ll be posting an update soon.

I just moved to Prospect-​Lefferts in Brooklyn from Inwood in upper Manhattan. I didn’t know anything about the area except that it was close to my new job. Frank, the agent I worked with from Epic Realty, did an excellent job. He helped me find a great apartment that was in my price range. My overall impression is that he knows the neighborhood, the buildings, the landlords, and the supers, and that he wouldn’t try to put you in an apartment that wasn’t a good fit or that he wouldn’t recommend to a friend.
For anyone on a budget, the fees are much more reasonable here then at any other realtor I’ve seen in NYC. I’m originally from Chicago, and when I first moved here it was a bit of a shock how much most realtors charge. Epic is much more affordable and you still get great service. They also respect your budget and don’t try to push you to rent some place expensive to inflate their fees, which is a problem I’ve had at other places.