China Wok

Combination fried rice is what my wife and I usually get, the orange chicken for the kids. The food is good, the staff is nice, and there are two televisions to watch if you want.

The sweet and sour chicken is the bomb! They really hook it up and you end up with a massive portion of chicken and rice. I also like the chicken mei fun and the sesame chicken.
I took one star away because the egg rolls are inedible to me. They taste so strongly of horse radish and are never crispy enough for my liking. Other than that this is a solid restaurant (for Chinese delivery) and I would order again.

Not really sure how they have stayed in business. This strip plaza is a death knell for restaurants other than the takeout Pizza Hut. It’s been about a year, and they are as empty as ever. The style and menu seem to have changed completely from a pseudo buffet (with nice lunch specials) to food on demand with slightly higher than average takeout Chinese pricing. Got some Wanton soup for takeout, and the color looked OK (fairly light), but once the wanton opened the beef flavor was a bit overwhelming. Service was polite enough.

Second time to go here. Picked up a to go order for my niece. Service was not friendly at all. No smile, no thank you, just my total due. Customer service is super important if you want to keep your customers. No, still not interested in going back.

Great little chinese spot. my wife and I picked it up to go one night. She really isn’t a Chinese food person. The next night she wanted it again… just make sure to get the crab ragoons!

Stopped here on our way out around Lake Lavon for lunch.
Had the General Tsao’s chicken, the quality of the chicken was good, it wasn’t processed and it was fried well. The sauce was good, spicy and sweet but not too hot. The eggrolls were made in-​house as well, very tasty. All in all pretty good, definitely will stop by again or recommend.

First day they were opened they were mobbed and we couldn’t get inside. Second day, they ran out of food. Soooooo, my rating will change. Poor planning but let’s see what happens when it’s not mobbed.
Changed my rating. They have good food. I like the Lo Mein and wonton soup.

Pros:
Two stars bc the food was decent, they just opened, and they gave me a free coupon for screwing up the first time.
Cons:
Understaffed, cold food, no eggs in fried rice, rude staff, website has grammatical errors, no franchise info/​contact info on website to file formal complaints with the company. You are treated as a number, very rushed, they don’t review your call in order with you, or check over the items/​reciept to ensure all the food is accounted for before you leave. Wait time is 30 – 40 mins on a weekend night, definitely call ahead of time, get there early, double check your order… or you will be driving back once you get home. Bad parking lot congestion (next to crazy pizza hut delivery drivers zooming in and out, coupled with people camping out, smoking in and out of the entrance door trying to listen for their order number to be called)…babies crying everywhere, and a bunch of angry starving impatient people-​I was definitely glad that I called in, until I got home… and realized I had to go back!
To the China Wok inaccessible MGMT:
*After I drove back, (Friday evening) they were calling orders outside: very disorganized. The lady handed me a free lunch coupon with the sweet and sour sauce they forgot to put in the bag. That made me feel better. (However the coupon didn’t list the company’s phone number or website)
My next encounter: lunch shift: the girl was extremely rude on the phone, didn’t ask for my phone number or name or anything! She said it will be ready in 5 minutes, I said ok, thank you, she said «yep.» (Followed by a click)…You never hangup on patrons, guests, customers, clients, patients, WHOEVER, You let them hangup first: always.
I arrive to be greeted with «last 4 digits of your phone #?» I replied, «nobody asked me for a name or a phone number, and I am assuming it was YOU.» She said we have caller ID, PHONE NUMBER? She was so rude and completely oblivious to the fact that I was upset. She brings the food, tells me $ 6.98, I remind her that I mentioned I had a coupon on the phone for a free meal, since they screwed up my order the last time. She just says oh ok, and shoves the food towards me. Then it dawned on her, after I asked what her NAME was that I would probably complain. So she asked if I wanted a reciept, I said yes, I checked my order and went about my business.
Upon returning home, I looked at the reciept, and noticed the ticket said manager. I am sorry, but she does not have the management attributes or skills necessary to run a successful business. She needs training in customer relations, retention, satisfaction and clear polite communication.
I was so happy to finally get a chinese food restaurant in Princeton, until I realized what a nightmare this place was. I know they are only a month old, so I might give them another try in a few months, after they workout some kinks, and learn how to treat their customers better. The food was decent. My husband said the sweet and sour sauce was too sweet. I liked the egg rolls and sweet and sour chicken. I wish they had sweet and sour shrimp. (Fried shrimp).
If you are a chinese-​aholic then you will be exhilarated that this town finally has a chinese joint, and disregard all of my issues. But, don’t say I didn’t warn you.

I really loved the sesame seed chicken and their fried rice is great. I was super impressed with the egg rolls! They were really fresh and delicious. They also have a great lunch special that is a lot of food for only $ 5.99. I definitely recommend trying!

Massive proportions for the price! Each noodle dish is large enough to make two smaller meals. Some of the best rice noodles I have ever had. I was amazed to see the negative reviews. You can’t knock a place for being too busy right after it opens in this town. Give it another shot. I just moved to Colorado & I am as disappointed about losing China Wok as I am Lander’s.

I will eat there agan iif there is a zombie apocalypse and they are the last remaining place with food. Our family tried sesame chicken, which the little meat that was there was bits of pink meat; kung pao chicken and chicken lo mein. None were anything to write home.

Good and fresh food. Been 2x and both times they weren’t crowded and food came out quick & hot.

First time here, and I had the lunch special with three entrees. Must say the food was fresh which is a plus and the food got out quick even though it was full. It lacked in flavor quite a bit, nothing special, or that stood out above the rest but not bad for the price. The packers on the other hand were mediocre, they seemed to want
us to hurry up and were unresponsive to their fellow cashier who took our order excellenty and was kind enough to answer any questions we had to the best of our knowledge. We payed in $ 100 bill and she asked one of the packers for change the lady continued to blow her off until finally she was done using her cell (not the stores phone) apart from that I have nothing negative to say.