Discount Tire Store – Prescott, AZ

We would not recommend them for anything that involves expensive wheels. They will lie to you and let you know they can handle it. Well, unfortunately they are completely incapable nor do they take the time to care for the wheels.
A set of brand new American Force Wheels ruined and the only thing offered was a $ 500 check for repairs and unfortunately $ 3500 brand new wheels will NOT just be repaired. They should be replaced and handled with care.
Will update review once I speak to American Force (keep in mind these wheels take 4 – 6 weeks to manufacture and are custom ordered).
Tim and Andy are not understandable at all. I would imagine since those wheels cost more than what they make in a month.

Exceptional service. Greeted promptly even though they were very busy. Bought 2 new tires since I shredded one and the other one was in not so good of shape. Discount tire has always been my go to place when I have any tire issues.

Exceptional Service! Very Professional and very helpful.

With an unexpected flat tire, I showed up around 9am to anticipate hours of waiting for a new tire to be placed. Not the case!
I was promptly greeted and had my problem assessed. The sales associate was witty and tried to make light of situation, which made me laugh. He then gave me options for replacements and didn’t try to sell me anything. Stated two tires looked newer and were in good shape, one was the original, but still had good life. So I only had to get one tire for now.
He advised we pair one of the newer ones and the one I was buying together so they wear more evenly. I expressed interest in getting them all replaced before the ice/​snow season. Again didn’t try to sell, just gave advice.
I’ve always loved discount tire as a company and I’m happy to have a new tire shop I trust in the new city I live in! Well done!
To add I was out of there within 35 minutes! Boom!

Discount Tire has always been nothing less than professional. I’m a VERY satisfied customer. I would send my mother and grandmother there. Yes, you can make an appointment to save a little time. You can do this online– ²⁴⁄₇.

I’ll be honest with you, I never write reviews on Unilocal!but I just had to for the exceptional service that I just received from Jacob at Discount Tire. I came in this afternoon and was really sad that I had a bolt that caused a flat on one tire that only had about 4,000 miles on it. The tire was, indeed, unrepairable because of how large the bolt was. There was no question that. The set of tires I had originally purchased somewhere else. Suffice it to say, Jacob took amazing care of me and with one transaction on one tire made me a customer for life!

Great prices and exceptional service. I had a 11:00AM appointment but I showed up an hour early due to my schedule. They had a set of four tires on my car mounted and balanced and I was back on the road at 10:30AM. Amazing. Everybody was polite and helpful. I have not seen service like this in years. I highly recommend this location.

Never been disappointed with these guys. There are some tire dealers in town, when you get your vehicle back, it stinks of cigarettes but not these guys! Very professional. Had a flat fixed today, grey job and fast! They know what customer service coz the price was awesome too!!! I know where I’m getting my ties from AGAIN as I do for all my vehicles!!! Wish they did motor cycle tires, I’d go there for that too!!! Great job guys and thank you

Great experience. I called ahead, they had my tires in stock, they had all four tires changed within 30 minutes, and they paid my sales tax. All because my mom thought my tire tread was too worn. I could have made it home to Phoenix on them, but the service was so great here I may drive up again the next time I need tires.

Coming off the mighty Route 89A, we got a dashboard alert that we had a low tire. We pulled to the side of the road and discovered a fast leak — a nail! Twin Lakes Auto was the first shop off of the 89A, so we stopped.
Not sure of the mechanic’s name, but he quickly came out and helped us. They do not do tires, so the help was minimal — he aired our tire up — and referred us down the road to Discount, said to mention them and they would hook us up.
We were coming from Sedona, from Los Angeles, and really had no clue what was where in Prescott. They gave us directions to the 69, and to Discount Tire and we got there safe.
The tech who helped us at Discount was great, sympathetic, and offered to give us (for free) two tires he pulled off of a car that were barely used «to get you home» and even install them for free. Super nice of him.
We opted for a pair of new tires, and had them installed within 30 minutes and was out and back on the road.
It was very nice to experience two very honest businesses in the same day, both willing to go the extra mile to help us out in a place where we had no idea what was where!

Always friendly and efficient. Great prices and excellent warranty. Michelin tires have always been good to me as has been discount tire. Great place to do business.

As a female, a lot of the time I feel I am getting sold a bag of goods because repair shops think we don’t know what we are talking about when it comes to cars. My husband works out of town a lot so I am the one dealing with any car problems. Discount Tire never treats me like I know nothing and they don’t try to sell me something I don’t want or need.
I purchased a set of tires for my son’s GMC Jimmy a couple of years ago. Last year we started to get a shake and when I brought it back to Discount they replaced the tire with no problem or cost to me. This year I had another tire with the same shake and again was told the tire should be replaced. I was nervous about driving the car to Texas since we already had two defective tires and didn’t know if it was just a bad batch so the others might be bad too. The manager immediately said they would replace the other tires. All with no fight from me and no cost to me (except the road warranty.
Their service is the best around and I wish I could find a repair company with the same ethics and business practices. Everyone always wants to sell you something you don’t need, but this is not the case at Discount Tire. We are on about our 5^th or 6^th set of tires from them and I feel they are great. They will beat anyone’s prices and are located almost everywhere I go…

My daughter needed tires on her car while away at school in Texas. I went into Discount Tire and they took care of everything. They called the Discount location closest to my daughter to see what was in stock, I chose the tire I wanted paid for them, they then had the store in Texas contact my daughter to set an appointment. I can’t think of any other tire shop that would have allowed me to do this. Thank you Discount Tire.

holey moley! the customer service is out of control here! totally amazing. i dealt with david. he was so helpful! i live in los angeles and was in prescott was visiting my grandmother when my tires needed replacing. it was a sensitive time as the visit was due to a death in my family. needless to say i hadn’t planned for the expense of the trip much less new tires! i told him what i could spend and he was able to give me a serious deal. best experience i could hope for. 5 stars.

Overall our experience with Discount Tires was very poor. I would recommend going someplace else.

The friendliest «tire people» I have ever dealt with ! Treating each customer, (no matter how difficult) as i waited for my service to be completed, with patience and courtesy. Quality service done promptly and honoring all guarantees and waranties.

I have always been a big fan of the Discount Tire Company/America’s Tire Company. With the lowest prices for new tires, free tire repair, air check, and rotations… what is not to like?
This location — in Prescott, AZ – is particularly accommodating to your tire-​related needs.