Mike(owner) is a reliable and professional individual. I called Mike on Memorial Day 2015 because we needed the dishwasher working before we left our newly purchased Prescott home to head back to California the following day. I did not expect Mike to answer his phone on a holiday, rather I expected to leave a message and hope he would call back. Instead he did answer the phone and he was at our home on Memorial Day. He had the needed part and had the dishwasher working within 30 – 40 minutes. Very reasonable charges and he also gave us some recommendations for other services we needed and those also worked out very well. We were brand new to Prescott so we had no contacts for needed services. We needed to get several issues taken care of that weekend because we planned to rent the home out until we could officially retire and move-in. We had no idea the dishwasher was not working so this was a last minute repair need. Mike was awesome and he’s now our go to repairman for our Prescott home. We highly recommend him, and I believe(but I don’t know for sure) he is a one man business, so I would think you will always be dealing directly with Mike.