Yavapai Design Build, LLC

We wanted a water softener since city water is so hard and loaded with chlorine. Sales rep called on us and was very helpful and knowledgeable. Walked thru what we had and recommended what we needed. Time of appointment for installation crew of 2 plumbers showed up and installed our desired system. In addition, I needed an new faucet installed in our house which they did quickly and efficiently. We are very pleased with the process and people with whom we dealt. System is working very well.

Today was the 3^rd time I’ve used Yavapai Plumbing… and at this point, I feel like they really deserve some accolades. They are always immediate to get out, and I’ve never been charged anything that seemed unreasonable. Every plumber I’ve actually had out seemed very genuine and most importantly, COMPETENT. Today’s call turned out to be a false alarm from a leaky water softener tube that I found before they arrived, but considering he was on his way within 5 minutes of my call AT 6am is a testimony! I’m a local business owner and positive feedback is something that goes a long way. Highly recommended.

Very friendly service — however, we were told after a brief inspection of the unit that we would need to completely replace our Heating and Air Conditioning Unit (located on the roof of our home). This would be at a cost of about $ 11,000 — WOW. We are moving to this house, which is 10 years old, from Texas where we have close friends in the Heating and A.C. business. They came out and immediately discovered that the reason the heater was not functional was that a bird had made a nest that was blocking everything. They removed every trace of the nest, checked for any other issues and $ 500 later it was completely repaired and functioning normally. All this to say — BE CAREFUL — and always get a second opinion — it seemed that the tech was just too quick to say «Replace» when repair was all it needed. Disappointed that as we move to this area we already feel victimized by a sort of bait and switch mentality — BUYER BEWARE!!!

Yavapai Plumbing and Heating installed an electric water heater for me. Mine had worn out and I was without hot water. I called them and they came out within a very short period of time and I had a new working water heater. There was a slight communication problem and when I spoke with them and explained the situation, they handled it with complete professionalism and the problem was solved to both of our satisfaction. Great company to work with and if you need someone who is professional and stands behind their work this is the company for you. Thank you for everything

My air conditioner stopped working last weekend. On Sunday. It was like, 200 degrees out and the one other place that answered their phone quoted me twice the amount for what they figured was wrong by my description. Oh, and they couldn’t come out until Monday. Yav Plumbing and Heating sent out Tracey Sunday morning. He was VERY professional and friendly, showed me what broke and had the parts to fix it w/​him. He was honest and really took the time to make sure everything was right.
I won’t say who, but a Cottonwood firm w/​an ad in the Money in the Mail was out to service my air conditioner 3 wks before, and there’s no way the guy couldn’t have seen my capasitor was swelling up like that. It doesn’t just happen that fast. So Yav Plumb & Heat was honest, friendly, cost effective, and FAST. I will not go to anyone else from now on. Thank you, Tracey! It’s been running great ever since. :)
Colleen

We had just moved in and the master bath toilet plugged up. We are in a house without a phone book, local phone or internet. Called Home Depot to see if they could refer some plumbers in our area. They gave me the name and number of 4 companies (I really appreciated that). 3 of them said they were too busy and would come out in 3 or 4 days. Called Yavapai, expecting the same and the dispatcher called Rick, one of the techs, and then called me back to say he would be out in an hour to an hour and a half. Not only did he clear the clog, he hooked up my washer and dryer and inspected the plumbing in the house, including the water heater to see if we had any future problems coming. Great service, very knowledgeable and had the parts we needed on his truck. Call Yavapai next time you need a plumbing or HVAC pro.