RadioShack

Love this place. Very convenient and has stuff when I’m in a pinch. Very very friendly people

In all my years of shopping at best buys, circuit cities, frys, and radioshacks– hands down the best customer service I’ve ever received.
Jim knows his trade and can solve your problem. He even taught me how to crimp connectors onto a wire. Don’t listen to the negative reviews.

Without a doubt the worst service and experience that I have encountered… please save yourself the trouble, go somewhere else. Took them 7… yes 7 months after I ordered an item with them for me to realize its probably not coming in. They DID NOT contact me to even tell me. I had to chase them down and beg for my money back. Awful service!!! So disappointed.

It’s a handy place for me to go near work in Poway to get parts and tools I need for prototyping, etc. I usually come in knowing what I want and Jim was helpful in pointing out tools/​parts I didn’t know they had.

I came in to Radio Shack not knowing enough about the battery that i need to buy, and the staff was really nice and very helpful. Great service and great price. Thanks!

Great service, which is why you go to a small shop like this instead of best buy big box. Had a presentation and the projector at the hotel was really old. my new macbook hardware needed a special adaptos. Jim not only spent the time to make sure the workaround worked, but checked in with me later to make sure everything was working. EXCELLENT service.

This radio shack sucks! Can’t believe they can even call it that. It’s basically a small electronics store that I usually avoid. It’s also very messy and outdated and the selection is abysmal. There was one customer and one cashier. After 15 minutes, I walked out because the cashier was still with that one customer.

I got to agree with some of the past reviews. I bought a battery for my alarm for $ 30 from the manager, Jim. After realizing that I could buy the same battery on e-​bay for $ 8, I brought it back for a refund within 1 week. I could not believe it when Jim gave me a serious tongue lashing and lecture on how horrible I was to actually return an item. What happened to, «the customer is always right»?I’ve dealt with Radio Shacks for over 30 years and I never had an issue with returns, I’ll go back to Radio Shack, just not the Poway one.

I am surprised at the negative reviews on this store and the service there.
Obviously Radio Shack does not compete with the likes of Best Buy in pricing, you go to Radio Shack for their selection of specialty items that other stores might not carry and for their knowledgeable staff.
When I went there a couple of weeks ago I was looking for a power supply for an old tablet.
Called all the big stores Fry’s, Best Buy etc but none of them stocked the item.
Jim at Radio Shack was very helpful and tried a few different adapters and universal chargers and finally got something to work.
This was the day before Christmas and I needed this because the tablet was going to be my daughters Christmas gift.
Jim spent about 30 minutes on this project while handling the busy pre Christmas traffic at the store at the same time.
Good guy, good service and just what I expected at Radio Shack.

I don’t understand why the other reviews are so bad. I was looking for a cassette tape player and cable so that I could digitize old work files. No one I knew still had one of those, let alone one with the technology to plug in to my computer so we could finally clear out all those old cassettes. Jim knew exactly what I needed and gave me a great deal. He didn’t even try to sell me a bunch of unnecessary accessories like salesmen at other corporate stores. He’s a really nice guy and honest. Highly recommended.

You ever watch the Simpsons and wonder if Comic Book Guy is real?
Well, he is.
But he owns a Radio Shack in Poway.
The guy that owns/​runs this place has no concept whatsover about how to treat customers. He clearly knows his merchandise. And he has hand-​selected it. He will flat out tell you that he’s not «one of those Corporate Radio Shack stores» so he isn’t going to shove cell phones down your throat. Nope, this is a Radio Shack where you can still find blank circuit boards and soldering irons. In fact, I have no doubt that you could build a transistor radio from scratch just from component parts sold here.
For me, the highlight of the store was seeing $ 2.99 Floppy Disk organizers hanging on the display wall. That’s right. If you still have too many 3.5″ floppy disks lying around and need a rack to organize them for you, this is your place. The packaging has a picture of the rack in use, with one of the disks clearly labeled «95 Taxes». Wanna take bets on how long that’s been on the wall.
The only reason I am not giving this place 1-​star like the three previous reviewers is that the owner actually DOES know his merchandise. So if you came to him with an electronics question he can probably answer it. He will also make you feel like an ignorant 4-​year-​old while answering your question. And he probably makes wisecracks to himself after you leave.
Personally I think it’s worth a trip to this place just to appreciate how good you have it everywhere else that you shop.

I too had a bad experience at this store. Horrid customer service. There was an older man working behind the counter and he was very rude. I asked him where I could find a small item, and he points in a general direction. Ha, thanks for narrowing it down to that wing of the store. Then when I was checking, instead of handing the pen to me or placing it down so I could pick it up, he throws it across the counter. Pissed me off so I threw it back to him when I was done. I will not go back to that store.

I work in Poway near this RadioShack. I stopped real quick during my lunch break to pick up something. WOW! Walked in, the place smelled like animal and urine (whatever). I finally saw the «salesman» in the backroom. I asked a question about where to find a particular item in the store. I didn’t get a very friendly or professional response but whatever, I just wanted to buy what I came for and go back to work. As I was deciding on which item I wanted to purchase (and after him hovering behind me for 2 minutes) he finally decides to ask if I needed assistance. He didn’t even really sound like he wanted to help me at all! I said no and pretty much brushed him off. All of a sudden, I hear him patting his leg and «calling» for something. Fantastic, a big ass dog comes right up to my crotch! Nice! Guy totally made me feel like he thought I was going to rob him or something. I am a big guy, and I am not Caucasian, maybe that was the reason? Maybe because he had no other customers in his store and he was just scared? Place doesn’t look like it gets much business. Not sure, not really my problem. Needless to say I felt uncomfortable being there. I didn’t want to waste my time going someplace else so I actually did make the purchase and left the store. I live in Escondido, I go to Radio Shack (s) pretty often, since I was a kid. I’ve never had a bad experience until now. This guy is obviously the owner, this franchisee gives the RS business a bad name in my opinion.
So, Mr. DogMan, if you are reading this: I was not going to rob you. I have a great career, a great salary and judging by the way you conduct your business I probably make more money than you too. And If you were actually NOT racial profiling me, then at least keep your stupid dog away from customers. It’s unprofessional and inconsiderate. What if one of your customers is allergic to dogs? Maybe a lawsuit could teach you some manners. Idiot.
Stay away from this RS. From now on I will wait until after work and go to the RS in Escondido.

Avoid this store. It is a franchisee, who does not sell only regular RS stuff. Inventory and prices funky. Head to the RB store if you can.