PostalAnnex+

Great service! The staff and the manager were very helpful and assisted all the way!

The owners are friendly and helpful. I send packages through them regularly and it is always a great experience.

Jenna was very Rude, like she didn’t want to be there, the reason i went there was to drop a small packkage and she gave me the attitude like i was going to drop a truck load of packages and all she had to do was grab package and give a receipt because the package was ready! Jenna If you dont want to be there get a different job!
This was in the Postal Annex in Poway

The owners are the kindest and the most helpful people ever. The lady spent hours wrapping my very fragile items and they all got to the destination safe. Best costumer service and prices

If you want EXCELLENT customer service and a ‘home town’ feel, this is the place where you want to take your postal, notary, shipping needs to. Jana Miller and her husband, Kevin, are absolutely wonderful to deal with! They both will go the extra distance to assist you in any way they can! Their knowledge of this business is exceptional, and, they will assist you in finding the best way to ship on your budget! Also, they carry stamps so you don’t have to wait in line at the local P. O!!! I can’t say enough about their friendly service and expertise!

Jana Miller the owner is such a wonderful person. I came into her postal store looking to rent a PO box because I need some important documents sent to me, and seeing that I am on the road I don’t have an address. She was so helpful and courteous. She told me to skip the PO and that I could just use her address. Thanks Mrs Miller

usually husband and wife working, when I drop off my packages to be sent they give me a weird look because I have my own packaging and label. they have lost 2 of my items and didn’t send another one out until 2 days after I dropped it off. since it was around Halloween time the customer I was sending my package to will not receive it in time. would not recommend going to this location.

I love love love the new owners at this location! They have the best customer service and always seem to help and I love how clean and organized the store is! Another bonus is that they are pet friendly! :-)

Such friendly service, thanks Dennis!

New Owners make this the best place in Poway to take care of all your shipping and notary needs. I brought in a 40 pound box and they were so helpful in getting me the best shipping method and price. Don’t waste time in post office lines and pay a bundle. Visit a family owned business with owners who truly take care of your needs. …and they are pet friendly. :).

I went in yesterday and was helped by Jana. She went above and beyond the usual customer service and was very helpful. i will use this location from now on.
cant say enough about how good the customer service was, and its pet friendly!
Thanks again!

New owners are amazing! This place has totally turned around. I’m so happy to be able to come here and get fast, friendly service. They even have a notary! One stop shop :-)

Left FedEx to come here after experiencing terrible customer seevice & waiting on a shoddy fax machine. I didnt realize there was a better option right across the street. Friendly service w/​half the price to fax documents!!!
In same shopping center as Vons and Wells Fargo.
–1 for having early closing hours.

I had a good experience with the notary service at this facility. Kevin motorized my documents while his wife entertained my 2 year old with crayons and coloring books. It was fast, easy, and inexpensive.

The store is excellent and professionally run, IMO. They even have a bowl of chocolates on the counter — free for customers to sample! Being a chocoholic, I get my chocolate fix there every day. Their customer service is waaay above normal! If you haven’t been there in a while, I recommend you try it.

The first time I went there during business hours it was «closed for floor waxing.» When I returned on Monday the lady at the counter refused to notarize my I-​9 form. I’m never going back to this location. Ugh.

My original review reflected this business under its previous ownership. I must say that the new owners have definitely improved this business — it is now very organized, efficient and welcoming. I am glad to see how they have turned this place around, it is very much appreciated by me!

New owners as of July 2014. The former owner died a few months ago. I had used this place a few times for shipping and notary and the former owner was always so tired and seemed so bothered that I started driving out of my way to go to the UPS store in Carmel Mountain.
We had something that needed to be notarized and I thought we’d go ahead and give this place another try. The new owners were there, extremely friendly and seemed very happy to have us come in. I asked if they just bought the place, they said yes. Really nice people. I asked about the former owner and found out she passed away. She did always seem to be very tired, poor lady worked every day even though she wasn’t well. The new owner used to run a mobile notary service here in Poway.
I told them I’ll be back for lots of other stuff and that I’m happy that they bought this business. I think they will run a great store and I hope people like me who didn’t enjoy coming here in the past will give them a try.

I went in the store today to buy a stamp and an envelope. As soon as I entered, the lady said Hi, how can I help you. with sincerity told what I needed and then another customer came in and she asked do you mind if I help them while you fill out the envelope — i said no problem… the other customer had some concerns and she was calm and VERY PROFESSIONAL. that old fashion customer service.
I do not write reviews on Unilocal.but if I do it is because of GREAT CUSTOMER SERVICE.

This place, and the people working here need to go AWAY! I came in for a notary, I said «Hi There, im here for a notary», The woman not only didnt acknowledge that i was there, she FINALLY looked up at me and said… «ugh, can you come back in a hour, im eating my lunch»… are you fricken kidding me??? YOUR SIGN SAYS OPEN AND ITS DURING BUSINESS HOURS?!? Ugh RUDE!!! i turned around and went to the one by the Target in Poway where they were MUCH more helpfull! I told them the awful experience I had just had and they gave me the phone number to call so i could report it. Not all Postal Annexes are awful, just stay away from these gypsy’s!!!