Massage Envy – Poway

Perfect end to a very long, very busy week! Massage was the best. Staff is friendly and attentive. Already made my next appointment

Feeling welcomed when walking into any business is always a great feeling, as soon as you walk in you get greeted with a huge friendly smile. Kiera and Tianna are both so friendly and energetic, they signed me in and made sure I got everything I needed before the massage. The masseuse are all great I’ve never felt so relaxed after a massage, I’ve been to some mom and pop shop massage joints but at massage envy they know the muscle groups and how to relieve tension and pressure. They also have a great selection of Murad products, which Kiera and Tianna are both very knowledgable about would highly recommend if you are in need of any relaxation or aches and pains!

The 4 stars are for Lauren (actualIy, she gets 5).
I found an old gift card and decided to use it I’m not a «massage person». I wish I was. If I had the time and extra money, I TOTALLY would be. That’s not my reality… I don’t care how great your «wellness plan» may be. I don’t have disposable income for this kind of thing. That all goes to my kid.
My massage therapist– Lauren– was amazing. She just transferred to this location. Request her!!! Perfect pressure, hit all of the spots where I said I had issues, super cool and no nonsense. I walked out of that room thinking, «yep, next time I get a massage, I’m coming to Lauren!!». Cut to…
I knew it was coming. That «wellness plan» thing. The membership. «ME Time» they call it. Here’s how the conversation went:
Front desk girl: «Did Lauren talk to you about our Wellness Plan.?»
Me: «No, but I’m not really interested in that.» (To Lauren’s credit, she sensed that… I’m sure)
FDG: «Well, if it’s ok, I’m going to take a few minutes and tell you about it»
Me: «No, really. It’s cool, I’m not really interested in that right now, but thank you».
FDG: «Ok​.it just takes a few minutes»
Me: «No THANK YOU. I’m not interested.»
FDG: «But… You really should…»
Me: «No thank you!»
BAM … Relaxing massage ruined. Her attitude flipped and she became rude and short. I asked for a pen to write on the gratuity envelope-​it got tossed at me. I asked for a garbage can to toss my water cup, I got a dismissive point. It was CRAZY! Aaaaaaand… I left feeling uncomfortable and kinda perturbed. No means no. The first time. Period.
I get that there is money to be made by these memberships, and again. I PROMISE that if I were financially free to do so, I would totally sign on to something like that. But when I say no the first time, leave it at that. Before this little «moment» at the front desk, I was totally thinking I’d come back to Lauren for my next massage (and I’d still recommend her to anyone). But that attitude I just encountered has solidified that I won’t be back. Which bums me out. Cuz the next time I have extra $ to spend on myself, I would have totally gone back to Lauren!
If this «wellness program» IS your thing, ask for Lauren!!! If not, just know you’re gonna get major attitude on the way out– be prepared.

Great service, super clean, and the massage was amazing! If you go ask for Jenny. She was the best! Highly recommend signing up for the monthly membership. So worth it.

I have to tell everyone about Navia! This is the second time I have come to see her, and I’ve made another follow up appointment for next Sunday. She makes your whole experience sublime. I have major knots scattered throughout my back so I am very particular when choosing a massage therapist. I’ve been a member with Envy for a couple years and I have finally found the perfect therapist! Her knowledge of the human body and the muscular framework is immense and it shows from the moment her magical hands start their work to the last moment when she closes with a deep healing breath. She’s incredibly talented. Also wanted to shout out to the front desk lady! So very nice and accommodating. I urge you to come and see for yourself!

I had a gift card and had a massage with Samantha last night and it was amazing! Super relaxing and her touch was perfect. The spa is new, beautiful and super clean. I was tempted to join, but don’t like that the massages are only 50 minutes. I go to Rainwater Spa in Carmel Mtn Ranch and they do 70 minutes for $ 49 — with no memberships.

Today was my first time in Massage envy and it was an amazing experience. Kiera the receptionist was delightful and informative about the different treatments. I wanted to a relaxing massage and she recommended a lavender aromatherapy Swedish massage. Jerome was my musses and my massage was absolutely perfect, and very relaxing; just what I needed. I will definitely be coming back for the professional service and kind staff!

Went with my granddaughter for facials in August and was *very* pleased with the service. Had had difficulties with the Message Envy in Mira Mesa and decided to try this one. The staff was very good and talented; great with the g-​kid as this was her first facial — she was so very happy with it. The owner (Heather) came to see us after the treatment and informed me this was a new enterprise; she asked pertinent questions and made sure we were happy with the service. I will definitely go to this location again and never go back to Mira Mesa.

Went to this Massage Envy location for the first time today. Very enjoyable experience — from the friendly, courteous reception to the excellent, professional massage. Beautiful décor and very clean throughout.

My mom and I came here to treat ourselves for our birthdays and it was AMAZING! I called 9 locations before I found one that could accommodate our needs. Marla did my massage and she was absolutely phenomenal! The entire staff is wonderful and I’ll be driving to Poway from Vista for my massage because it was THAT good. As a business owner myself, I look at many facets of a place that I visit and this business is top notch! Professional, courteous and so sweet! Thanks for the great experience ladies!