Wells Fargo Bank

I have gone in a couple times now and felt it was right time to give a review. After basically getting a total run around from other banks trying to cash my new employers check. Finally I came here since that was the bank my check was written from. I have never in my life been treated with the upmost respect. Even though I wasn’t their customer per say aka hold my accounts with them (that was a commen thing I heard at other banks, because I was their «customer» they couldn’t cash my check) they were very helpful. The teller I had was a young gal, pretty little petite thing, and super sweet. I think her name was Alicia. She was very helpful with telling me the options I had with cashing the check. She claimed that there could be a fee for cashing but if that was the case I had other choices. We talked about accounts and other things, some of which I found interesting. She really seemed to be interested in what I wanted and helping me out. Which was not the vibe I had gotten from other banks I had gone to where I got blown off basically because I wasn’t their customer, like it was some secret club. We talked about many things other then financial stuff. She was very talkative and was bubbly. She made me want to open accounts, and actually made me excited about having my acctounts with Wells Fargo. Since then I am glad to say I became one of their customers. Everytime I come in the tellers greet me by name, they strike up conversations, and even remember things I talk to them about from previous visits. For a big a so called «corporate» bank they sure do value there customers and make you feel like it’s your bank and they are there for you. I have never had a bad experience, and if I ever have problems with anything or questions they always help me find the answer or solve the problem. I love this bank, and this branch in particular. The whole team works hard for their customers and it really shows. Better then how I have seen many corporate and even smaller credit unions treat people.

Find a trustworthy bank where they own their mistakes and don’t try and take your hard earned money away from you. Had 4 Wells accounts, 2 checking, 2 savings. Experience in calif was good, but not so here in Poulsbo. The attitude is «catch us if you can, buyer beware.» They have made mistakes with deposits and do not take responsibility if you don’t catch them right away. Their system allows you to use a debit card for one account, but they see all accounts you have, and can drop deposit in wrong place, which they have done, more than once. How would a customer know they could misapply so easily?
Upon mother in laws passing, after I distributed funds, they set up an account for us in our name with remaining funds. No discussion, just emulated old account that mother in law had. In 1&½ years the total interest on 25+k was less than $ 2.00. The minute the balance went under 25k, they started charging $ 30. Monthly fee. They say we «qualified» for this type account. (What, a fleecing?) But didn’t bother to ask. I’m sure someone got credit in a sales contest. They say «but it had advantages.» For who? We Never used any of the benefits, didn’t even know. Had all benefits at Bank of America in primary account, didn’t want or need what they did. Account like what we set up before in Calif is what we were expecting. They have money of ours they are keeping because we did not «catch» them in time. We have hard feelings. So go where the ethics of local branch employees match those stated by the CEO on the corp website.