I am speaking of my experience at the store in Port Townsend. I have a bungalow that I have been renovating for the past two years. I have visited a lot of stores(tile shops, plumbing shops, fabric shops) but never found such attentive staff. These guys enjoy their job and it makes it fun to be there. A special recognition for Shauna(sp?) who really should pursue her goal of becoming an interior decorator. I stopped using my Interior Designer when it came to deciding paint colors. The only problem is that sometimes there could be a line for her attention … but I would wait. She always made time to visit all parties seeking her attention. She can really multi-task! The best part is she’s quite knowledgeable about staining products, too. In summary, every time I went in there I felt welcomed and enjoyed my shopping experience. It’s not until you’ve shopped in stores like this that you understand how miserable it actually is to try shopping at the large stores(Home Depot, Lowes, etc). Give them a try next time you have a project.