Apollo Nails and Spa

The parking is bad, the people are rude and require an interpreter for even the simplest questions/​comments. The work they did on my nails was disappointing and started flaking the next day. I also think it is way way way overpriced. I went in with bare nails (no acetone or foil removal) and only requested shellac (no manicure) and they charged $ 45. I asked the English speaking receptionist, pointed out that all I had done was a shellac application and she confirmed that the price was correct. My regular nail salon charges $ 20 for removal and application. Very disappointed and can’t recommend Apollo.

Annie was a sweetheart! Clean space, and great service. Worried we might get rushed due to it being New Years Eve, but that was not the case at all. Personally love the location as well, you can never go wrong being around the corner of Sluys Bakery

The pedicure was fine except they rush you out. Problem was I made an appointment for their nicest package and they said oh sorry phone lines sent it to other location. They offer pedicure and assumed it was be complimentary since they made the mistake. Not a great way to keep customers.

Location is convenient. Store is clean. Service is slow & confused. The Silverdale location offers a Military Discount — Poulsbo does not! Repeatedly requested that my shellac nails be soaked during pedi but lady refused. As a result, my mani/​pedi took 2 hours! Then they couldn’t locate my Apollo rewards card/​points because it was opened in Silverdale… Message: same name/​same website does *not* mean the same store. Bummer.

I gave Apollo another chance and they did a great job! I went back for an early morning appointment. Tomorrow I have a late afternoon appointment so I hope it goes well!

I went here a couple of days ago for a pedicure and an eye brow wax. My pedicure was ok but my polish is already coming off and the woman that did it left polish on my skin (which in my opinion shouldn’t happen) I like what Connie did to the shape of my eye brows, but now my skin is literally all broken out and red where she waxed. I am going to call tomorrow to complain, my skin is red and inflamed.

Celebrated a wedding here and loved how accommodating they were for our large party. The upstairs room was beautiful and fun. I however was very disappointed in my shellac manicure. The lady breezed through my appointment and it was the worst paint job I’ve ever had. She actually painted right over all of my cuticles. Now that is has grown out it is all peeling.

I have been coming to Apollo for many years and I have always had great service and will continue to come back! I have seen many of the technicians and have never had an issue with any of them! They are clean and do a good service in a efficient amount of time which I appreciate! I will continue to come back!

I have utilized the waxing services at this Apollo location since Jan 2014. Yenny does the waxing at the Poulsbo location and she is great! Very professional, friendly, quick, with very minimal pain. Another bonus is the availability of online booking for appointments on their website. I recommend this salon!

I have always had excellent service and quality treatments at Apollo. Stephanie is my go-​to girl for pedicures and I am never disappointed. Yenny does my waxing and always gets my eyebrows just right. I go to Tricia for massage who does amazing work; I swear she has the magic touch and knows just where I need her to focus. I am happy to give Apollo my business as they always provide me with excellent services which allow me to relax and pamper myself appropriately. THANK YOU!

This was the worst pedicure experience I’ve had, hands down. The woman who was doing my toes repeatedly cut my cuticles to the point that they bled even after I told her it was painful and to please be more careful. She barely acknowledged it and said nothing until she handed me the bill for $ 32. Also, the leg scrub also rubbed my shins slightly raw and stung. The technician was clearly sloppy, poorly trained, and apathetic. I wish I had walked out on the experience early on. Anywhere with decent customer service should have been horrified and ashamed.

I used to go here when Connie (owner) used to be on the floor, she does a good job on waxing. Now she no longer goes to the shop and they have some other Viet girl there. I stopped by for a brow wax and SHE FRIKIN SUCKS!!! I had to use their tweezers to finish the damn job. I swear some of these «techs» need to go back to school to learn the proper ways to do it. Also, they DOUBLE DIP which means they use the same stick in the wax… FRIKIN DISGUSTING!

UPDATE: my experiences at this salon have now been pretty awesome. The first few times I went in I was so so disappointed but the last 5 or so have been truly great! Girls at the front desk and so nice and professional and helpful, the technicians I’ve had have been very good and it’s just been a way better experience. Not sure what changed or if managers made some adjustments to staff but overall — NOW — I would def recommend!

Connie does a great job on Brazilians, very thorough. However, they re-​use the same stick in the hard wax which means if someone before you had something theoretically it could be transferred to the wax pot. I had a manicure done at the Silverdale location then tried to have it done here and they told me it wasn’t possible. I went to a wedding as a bridesmaid without the nails that I wanted. Their prices are far too high for this inconsistency and lack of service.

No no no no! Bad service. Just no.

Welp! I wish I could review the service here but apparently, this is the only nail salon in the world that isn’t walk-​in friendly. I walked in at 1pm-​ish on a Thursday, I was met with cold glares by everyone in the salon, then the reception desk told me no one was available to do my nails for nearly 4 hours?! What in the world?!
OK, BYE.
It’s Poulsbo, you can drop the attitude.

I can only write a review on the pedicure as that’s all I’ve ever had done. The spa is very clean and the staff is very friendly. The space is open with a lot of good lighting. The pedicure chairs are massage chairs connected to a whirlpool basin. There was only once where the water was a bit too hot, but they were quick to fix the temperature. The pedicure starts with cleaning my nail and cuticles. I have a mild case of ingrown toenails and the nail technicians do not dig in and cut the corners. They were very gentle. The nail treatment is followed by a scrub, warm wrap, lotion, and a foot/​leg massage followed by the nail color of your choice. It’s a wonderful and relaxing experience.

Not coming back. Not only did I pay for a tanning package that I couldn’t use cause their beds never worked but, I went in for a shellac on my lunch BEFORE a girl came in & asked for a brow wax but for whatever reason she was seen before me & I waited for 15 minutes past MY appt time. She had no appt for her wax. The front desk girl yelled to the girl who was supposed to be doing my nails «hey wait, wanna do a wax first?» After waiting the 15 minutes without her even starting my service I went to the front desk to ask the girl if i could come back at 4 and she rudely looked up at my like i was interrupting her text conversation and said they were booked for the day. I left saying I should have been seen first since I asked for a service first. Terrible attitudes and service. Not a welcoming salon. Silverdale Apollo salon is WAY better.

I am new to the area and looking for a regular salon for shellac/​gel color mani/pedi’s. I tried the Apollo in Silverdale first, and then this one, and I have to say the Silverdale location is far better. Both locations have the same selection of colors, which is very small and disappointing. This location was not as friendly and the quality of the mani/​pedi was not as good. Also, I am from California and the mani/​pedi here is more expensive than in California… which shocked me. Not really worth the price. I definitely won’t go back to this location.

Connie gives the best Brazilian waxes. She makes the experience professional, comfortable and as painless as she possibly can. The wax that they use at Apollo is by farrrrr the least painful I’ve ever experienced. They don’t use wax strips
I have never had problems getting squeezed in for an appointment either. I think the most I’ve waited was 20 minutes when I tried to walk in.
Their location is a toss up because its in the corner of old town Poulsbo. But its definitely easy to find. Sometimes parking can be a little difficult. I lived in Bremerton, so the Silverdale location is closer. But I always went to Poulsbo, just because I liked Connie. (The Silverdale location does a good job too though, I’ve gotten one there a few times).
It can be quite pricey for their Brazilian, but I’ve found out that a good Brazilian is worth it. I have yet to try any other services at Apollo, but I know they have good tanning packages that I was tempted to purchase.
Basically, if you’ve been thinking of trying a Brazilian wax for the first time, at Apollos is the place to experience it. You’ll honestly want to come back for another.