TEG Federal Credit Union

Couldn’t write a review for the Hyde Park Branch specifically but… I had a horrible experience today at TEG in Hyde Park. I went to cash my check quickly. I waited for 15 minutes while two tellers helped customers and I finally got up to the front. I have wanted to close my account with TEG for a while now. I find the service bad and I’ve had three or four debit cards compromised because of their mistakes. When I went in today I went to the one girl and explained I wanted to cash my check and then close out my accounts. She said I had to wait for the other girl Victoria/​Veronica. (One of those names). Well, I waited again and went to her. She first told me I didn’t have enough money to cash my check and that it would cost $ 10. I said I have an account here and I’ve had it cashed her with no money in my account and never been charged. And she tried to say I had to take the $ 7.40 out of my account from the ATM which isn’t possible. Then I said well if you’re actually going to charge me $ 10 than I’m not canceling the account right now. I really do not have time to wait any longer. And she very rudely said «well your money is in your account» and gave me a dirty look. I’m sorry honey but I’m your customer and I pay your salary. I don’t need your snotty attitude. It’s like that every time I go to that branch. Always something being screwed up, ect.