Chili’s Grill & Bar

We were there for lunch yesterday and had a truly bad experience. When we arrived, the restaurant was ¾ empty. We waited to be seated. Our waitress took our order right away. It seemed great. We waited 20 minutes for our appetizers (and the manager brought those out). The nachos were kind of burned and cold and the Texas Cheese Fries were cold and soggy. It took an additional 30 minutes to get our meals. I got the pick 2 or 3. I had the chicken enchilada and the beef enchilada. The chicken was dry and the little bit of sauce on top had soaked into the tortilla and it was cold. The beef in the other enchilada was burned to a crisp (no exaggerating). It was blackened ground beef. It was cold. The Buffalo Chicken Ranch Sandwich was passable. Through this all, we saw our waitress 2x. We won’t be back.

Chili’s is excellent. Clean place and the food is killer. One of my preferred places to go for food, hands down. Staff here are very quick and the bill is very affordable. Burgers here are also very good

Let’s start with what establishment has mashed potatoes and no gravy!!! ABSURD!!! Waitress was sub par AT BEST, water tastes like chlorinated toilet water but don’t worry, when the waitress goes missing for half an hour and your drink is gone but you’re parched, suckle on a complementary ice cube at the bottom of your drink; the best part of my experience here. If you don’t use the ziosk you will be spat on and shunned by your server then neglected for 35 minutes while she attempts to divide a 40 dollar check between 4 people (a real tricky one I guess) The manager was a gem and the only good part about this place. Truly disappointed, I will NOT be coming back!!! No gravy, no service!

We went to this Chili’s with family for a quick meal. There were 7 of us. We ordered 3 of the Two for $ 20 meals. Each comes with one appetizer and two full meals from a list on the menu. The waiter was good to tell us that some other meals could be counted for this 2for20 — he failed to tell us that there was a small up charge — but that was no big deal. The up charge ended up being $ 2, just would have liked to know before we had to question the bill that was confusing.
The food was very tasty, and fresh. The chips and guacamole was very good and the flatbread also was good. All the appetizers were completely finished. We had chicken and steak meals and all tasted very good. We would order again. The only small thing was my Mom asked if the Pico was spicy and was told not at all. The waiter was a bit off on that and it did have a bit of a kick but to be expected. Thankfully it was easy to just push off the chicken and not eat, Mom was happy.
I would recommend this Chili’s if you are in the area.

Went around 3pm and had the lunch special with a friend. The portions are great for the price. I love the strawberry lemonade. Chili’s is my go to for lunch/​dinner. Staff was very friendly as well. I will definitely be going back.

I always enjoy the food here, and the drinks are awesome too. Out of the dozens of times I’ve been there, I only had a bad waitress one time & that was today. I will overlook her short comings because I know most of the other staff members are very friendly.

Very good service. Manager named Carol was very gregarious. Best of all the chain restaurants in my opinion.

Another chain restaurant, but one of the better ones, in my opinion. Service is what makes the difference at a chain, since I tend to travel a lot, and I can compare how different locations perform against each other. The location in Poughkeepsie/​Wappingers is one of the better ones in the service department. My only complaint with the food is the salsa they serve has no texture to it. It tastes like salsa, but it looks like tomato sauce. If they ever decide to create a chunkier salsa, I would upgrade their review.