This is about auto-pay. When I lost my VISA card I forgot to notify TWCNY of the new card numbers. 40 plus years of paying my bill on time mean nothing to an automated system. It would have been better for me to have it taken(if I chose auto-pay) out of checking act which always has a healthy balance. I woke up one day with no telephone service, no internet, and no decent TV. Although the mistake has been resolved by very nice personnel, I give fair warning to those on auto-pay.
Travis R.
Classificação do local: 1 Norwood, NY
Overpriced, poor equipment, exceedingly poor custimer service. Of course, they have a monopoly on cable television and high speed internet.
Dave B.
Classificação do local: 1 Menomonie, WI
Don’t get me started. I’ve been overcharged too many times. Also, my internet is intermittent at best.