Best Western Plus Wynwood Hotel & Suites

Pricy for what it really is. Very dated, service sucks, buisness center sucks, not the cleanest

Front Desk staff were rude (and that is consistent with several different shifts of front desk staff). Room had an odd smell upon entering, shower head was broken/​malfunctioning. Room was visually nice though. I would not stay here again, there are plenty of other hotels in the area.

How this place received a «Certificate of Excellence» from TripAdvisor in 2014 and has 3 stars on Unilocal is beyond me.
Pros: Convenient location right off the highway and not too far from Portsmouth/​Kittery. Attached, but not affiliated, diner right next door. Indoor pool and hot tub. Free and fast WiFi. Andddd that’s all folks.
Cons: Where do I even begin?
–If you didn’t know they had a pool, your nose would let you know.
–The room was spacious, but DARK. There were four lamps in the room total and a light near the door, but it was not lit well at all.
–As soon as I sat on the bed I knew I was going to hate it. This bed was HARD. There were four small pillows and a decorative pillow. We laid down to rest and as soon as we did, the headboard banged against the wall. We shifted, it banged. The people next door must have been horrified. We moved the bed away from the wall so the headboard wouldn’t bang against it every time we moved, but then our pillows sank below the space between the bed and the headboard so we had to ask for additional pillows.
–There was a radio clock and a separate attached USB and regular plug charging station on my side of the bed. I unplugged the radio clock and plugged in the charging station, but not without fighting for light because the plug for the lamp was loose and unplugged itself at the slightest touch. Later on that night I found myself awake at 3AM because the charging station was ringing in my ear and the only way to stop it was by unplugging it, but then I was left without a charger.
–The bathroom was small and had a public restroom style toilet complete with yellow stains. The shower was big but the water pressure wasnt great. The tub also had whirlpool jets, which was awesome because I havent taken a bath in years, but by the end of our stay I was wishing I didnt take a bath because this hotel screams CLEAN ME.
–The room was non smoking, but at times it smelled weirdly of lingering smoke and even worse, gasoline. The doors also did not shut all the way by itself coming in and leaving, you had to make sure it shut.
–Our last night there we went to the pool for a swim and I pulled some towels from the ones provided in the pool room. I placed them down and then looked closer and realized that the THREE towels I picked up ALL had some stain on them. WHAT? The worst was a good sized stain that I am hoping was coffee. Another had a slight pink tinge and the last had a smaller yellow stain. DISGUSTING.
–Lastly and the most horrifying, on the morning of our check out date, as my boyfriend left to get breakfast at the diner (the hotel only offers coffee and tea), I started to clean up a bit when I noticed movement on the bed sheets. I looked closer and saw THREE ants roaming around. I took pictures for evidence and we told the women at the desk when we checked out and all she said was «thanks for letting us know». I was absolutely horrified and I was itching my skin all weekend so now I’m not sure if it was from the ants or just my sensitive skin.
My boyfriend and I LOVE Portsmouth, but we will NEVER stay here again. Stay away at all costs. The prices are too high for what we got, and we had a discount. This place calls itself Best Western Plus, but services as a Motel 6 off a deserted desolate highway that horror movies like to focus on.
Sorry for the long review, but I wanted to warn other Unilocalers so they don’t make the same mistake we did.

Clean, quiet and competitively priced. Only 4 minutes to Portsmouth proper. A great stay. Not new but well kept.

Friendly staff and easy check in. However, the room was not so clean. There was a notepad with coffee spilled on it on our nightstand, someone else’s leftover shampoo and soap in the bathtub and the carpet by the bedside has candy wrappers and dirt all over. The in room phone was so dusty, good thing i did not have to call the front desk or i would have had an allergy attack from all the dust and debris. I was glad the outlets were on the bedside table. The beds were absolutely horrible, so uncomfortable and the walls were thin. I barely slept as i heard every conversation and opening/​closing doors! Ugh just a decent place to crash for the night but i would not return.

This is one busy hotel! Even with a long wait to check in — the staff was friendly and helpful. The hotel itself is in need of a «makeover» — a bit worn on the edges. That said, the bed was comfortable, the place was clean and quiet — I got a good night’s sleep for a reasonable price. You have t try to diner next door — great service and the food is great!

This hotel is in desperate need of updating. I stood in line to be checked in for quite some time, but the minute my husband joins me, the second front desk person finally asked if he could help us. He wasn’t busy previously, just kinda standing around.
It was quite a hike to our room and their luggage carts aren’t exactly awesome so that was kinda frustrating. The framing around our door literally fell off the morning we were leaving… not exactly classy.
By far the worst hotel shower I’ve ever had in my life. The water pressure was so bad that the water didn’t shoot farther than 6 inches from the shower head.
The bedding is beyond thin and the room smelled very weird, but was non-​smoking.
And, it was the ONLY hotel on our New England road trip that didn’t offer breakfast. Not worth it. Find something better!

Checking in was the fastest transaction ever, we were pleased with the staff at the front desk. Room was clean we were on the first floor. Complimentary coffee and tea in the morning. The diner nearby was opened early since there is no breakfast at this hotel. They do offer military rates which were $ 30 off each night than their normal rate! I recommend booking through their corporate website to get the best deal. Parking is easy, haven’t checked out their amenities but this hotel is close to the Elks Lodge (–3 miles) where we are attending a wedding here in Portsmouth, downtown is also a few miles away from here! Easy über right if you’re going out for drinks!

Very kind, helpful staff who deserve a better hotel.
The rooms and facility are lacking and outdated.
In no way worth the price.

While working in Portsmouth I’ve stayed in just about every type of room the Best Western has to offer. The beds are comfortable, the AC works very well, the staff is friendly, BUT if you’re on the West side of the building they turn the flood lights on at 7:30 every night… Understandable that they’d want to light up their building for all to see; not understandable that they point some of the brightest and largest flood lights I’ve ever seen, directly at the room windows.
Even with the curtains drawn, you can’t keep the light out of your room.
Seeing as this is my only complaint, I’m happy with my stay. However, seeing as I’m writing this in my very well lit room, late at night, able to see just about everything in my room clearly even with the shades drawn and all the interior lights off, I think this is very foolish.

A nice hotel to end a even nicer family day. Easy location to find and right down the st from water country. We had both pools to ourself which was a added plus, the kids had a great time. The gym was by far one of the better ive used except they only have universal weights. The diner right next store made dinner a no brainer great for families we will be back!

My wife and I drove up to Portsmouth to attend my cousin’s wedding on a recent summer weekend. The wedding was absolutely beautiful and they got the perfect day (so happy for them… great couple). On the flip side, our stay at the Best Western wasn’t so great.
The big problem was the that there generally seemed to be very little in the way of «customer service». Now, I know that the season is short in NH and every hotel is booked on summer weekends… they are going to get business no matter what. But generally the staff was pretty grumpy and just generally unhelpful. The hotel reserved a wedding block for our party of more than 10 rooms… now common sense dictates a wedding is going to start somewhere in the 3−4pm time frame. The Best Western sees fit to start check in for a wedding block at 4pm. So basically if you thought you were going to be able to shower, or even change in privacy you were out of luck. They didn’t even have an empty room we could use, instead directing us down the hall to the bathroom. My parents stayed at the Hampton Inn down the road and they went out of their way to accommodate them with an early check in. I ever tried to garner some sympathy for my wife who need some privacy to nurse our newborn. No dice.
Otherwise rooms are dated and old. Place needs a major facelift. Diner next door is solid.

My family stayed at the Best Western Plus Wynwood Hotel & Suites on August 1 — 2, 2015. We got a really great deal and booking the reservation was quick and convenient.
The location of this property is super convenient for a couple reasons. It’s located right next to a major rotary, where the US-​1 Bypass and I-​95 ramps are easily accessible to go in any direction. The hotel is a 5 minute drive, or a 10 minute drive to the picturesque historic center of Portsmouth. This means you can easily hop on the highway to go to any of the many nearby beaches (Salisbury, Rye, Hampton, York, etc) or you can just as easily be downtown Portsmouth enjoying any of the great restaurants, shopping or entertainment venues in just minutes.
Another convenient thing worth mentioning about the location is that the hotel is adjoined with The Roundabout Diner, which is a really great, family friendly (updated) diner that features a pretty large menu of classic American staples including breakfast all day and some homemade pies that looked out of this world. (They also have a «Make-​Your-​Own Bloody Mary Buffet» and brunch on certain days of the week.)
The amenities at the Best Western Plus Wynwood Hotel & Suite are also really enjoyable. There are both an indoor and an outdoor pool so your family can enjoy a swim no matter what the weather holds in store. The indoor pool is heated to a nice comfortable temperature. The indoor whirlpool is seemed well kept. Surprisingly, the fitness room exceeded my expectations in size and in equipment. Usually these fitness «rooms» are not much more than an oversized closet with a treadmill or a bike, but the Best Western Plus fitness room had a nice range of nautilus and aerobic equipment with plenty of room for multiple guests to use the space at once. Another great amenity that my family got use of is the onsite, coin-​op laundry which is really convenient.
The service at the hotel was nothing special. When we arrived at the front desk for check-​in, we were greeted with a smile and a generally friendly attitude. We asked if it would be possible for a later check-​out and the woman at the desk shook her head no and said check out is at 11am without looking up from her computer. We then asked if there are any good Italian restaurants in the area and we were given the name of an establishment in town without any sort of qualifying questions about what we were looking for. As a result, my family (including three very young kids) clad in swim shorts were sent to a very expensive, fine dining establishment for dinner. Since we weren’t about to take three small kids in bathing suits to a fancy restaurant, we ended up walking around town hungry looking for an Italian restaurant. I feel that this was a bit of a waste of time that was a direct result of poor service on Best Western’s part. If the desk clerk only looked at us when she spoke, or was a bit more personable, we would have had a more enjoyable night for sure.
Unfortunately, the Best Western Plus Wynwood Hotel & Suites also looses a few points in the room category. The room appeared just as the photos on the website which is always great to see. However, the very first thing I noticed when I opened the door was a slight smell of body odor. It was an instant turnoff that was exacerbated when I noticed the sitting chair in the room had a large, unidentifiable whitish, sticky-​looking stain on the side of the seat going down the front. I have no idea what it actually was, but it looked like a bodily fluid and it was disgusting.
Since we were told that the hotel was fully booked upon checking-​in and since the desk staff was sort of drippy to begin with, I really didn’t feel like making a complaint and having to deal with it so we covered the jizz stain with a towel and asked the kids to avoid the chair the whole time. I thought that it was pretty bad if the cleaning crew overlooked something so obvious, I could only imagine what else I might find if I looked around… so I didn’t!
Overall, I think the Portsmouth Best Western Plus Wynwood Hotel & Suites was a decent stay. The location and price were really great. The desk and cleaning staff could probably use a bit of an upgrade. Unfortunately, I probably will not return due to the latter.

This was my first time to this area of the country and my first time in a Best Western since I was a kid…40 yrs ago.
All I can say is WOW… what an outdated dump. The clientele this place attracts is really something to be desired. Noisy stinky lumpy beds. The air conditioner was gross. made the room feel damp, not cool.
The location of this hotel is kind of funky… sort of «on» the turn about.
Given the atmosphere of the hotel I did not want to even see the Diner next door. Even though that has marvelous reviews on Unilocal,it just did not feel nor look appealing.
So should I ever come back to this area I would definitely stay somewhere else.

Where to begin? AC wasn’t working in mid-​July, firecrackers going off outside our window at 3 am, and super uncomfortable beds. Not to mention this place could use some serious upgrades to décor and appliances. Save your money and go next door to the Holiday Inn.

This is my go to hotel when I stay in Portsmouth. The staff is wonderful, it is right off the highway without hearing the highway, and it is always clean. I stay here the first weekend of June this year for a Bachelorette Party. The hotel was clean, as usual. However we booked the 2 bedroom 2 bathroom suite, which I have booked before and it usually comes with a Pull-​out sofa in the couch. We did not have a couch or an over like I have had in the past so that was disappointing. The décor could be updated in the lobby as well as the carpeting.

Great hotel close to highway. The staff was friendly and our room was neat and clean. Reasonable rates and a great diner right next door. Will definitely stay here again.

Had a very nice weekend stay. The room was clean and comfortable. It seemed that it had been recently redecorated as décor seemed new. The restaurant attached to hotel is excellent. Had a good breakfast there.
Would definitely stay again.

Where should I begin… Wanted to hit Kittery Outlets and York Beach so I booked this place as they are less than 5 miles from Kittery.
Checked in without an issue. We were in section «D» that has not been renovated and the chlorine smell from the pool is so overwhelming its gross.
The outside doors do not close quietly, they slam shut. Being about 25 feet away from two of these doors, there were frequently slamming. Why aren’t these on a better slow closing hinge?
The walls are PAPER thin, and I mean paper thin. About 11PM I tried to doze off. No dice. The sound of a fan usually drowns out noise, our air unit would only blow ice cold air, it was about 60 degrees this night, I was not in the mood for AC. The thing would turn off anytime you tried to bring the temp to warmer.
About 1:00AM a couple came home on the other side of our room 129. They were screaming at the top of their lungs (no fault of the hotel, other than these walls should be insulated better) that went on for about 20 minutes.
When people are doing laundry which is right outside our door, about 25 feet away, there is no door to close off sound, people were doing laundry at 1:40AM, the sound of zippers hitting the metal dryer walls was not helping my sleep.
When I called the front desk, the man that answered laughed at me and said «not sure what i can do short of shutting it off.» OK so shut it off! Its almost 2AM!
Who does not post hours that laundry can be done? Especially when you don’t have it enclosed!
The next morning, i could hear people on the opposite side of the fighting couple talking, again SUPER PAPER THIN WALLS. As well as their toilet flushing and showers running. My boyfriend woke up thinking there was water leaking from the sound.
When I took a shower, the floor of the tub was legit buckling and making me feel like i was going to fall through.
We could hear footsteps above us, note to self: Get room on higher floor (not that we will ever return)
After an entire 3 hours of sleep (thank Goodness i brought sleeping pills) I went to checkout and the woman asked if everything was OK. We were leaving before 9AM. I don’t usually complain, but told her of all the above issues. She did write everything down, and took $ 50 off the total of the bill, which i did not ask her to do.
Staff was good other than the man i spoke with at 1:40AM.
Make sure you get a top room, renovated, away from D section.

Upon arrival, we were greeted by a friendly, college age boy who was very helpful and nice.
The room was very clean. The beds were very comfortable. The air conditioner worked great. The bathroom was clean and tidy. The toilet, though clean and in working order, was rather small.
The breakfast, a full meal in a nice dining room. There were eggs, sausage, potatoes, French toast, coffee, cereal, etc.
The pool was clean and a good place to spend time in relaxing. Though it was VERY cold, it was still nice.
Overall this hotel was by far one of the nicest hotels I’ve stayed in. I recommend this place and am happy with my stay.