I am new to Alex and Ani. My first pieces were a gift. While I think they are cool bracelets, I wear white gold(wedding ring) and the bracelets, I received, are in the brass«gold» color. So I called the store to see if I could exchange the bracelets for the same ones but in silver. The man I spoke to on the phone was an absolute jerk. He didn’t listen when I said they were a gift that I wanted to EXCHANGE. He assumed I was asking about an return for cash. Then we he felt like he had sufficiently answered my question he hung up me. Such a jerk. Now I’ll be sure to tell people to steer clear of the Portsmouth store and go to a secondary retailer like Hannoush Jewelers or Denimrack.
Don W.
Classificação do local: 4 Biddeford, ME
Alex and Ani is a trendy little chain of Jewelry stores that seems to be growing as fast as Starbucks did back in the day. They have a ton of stuff under $ 50 and they seem to be aiming at the under-30 market. The store was more crowded than most of their neighbors on Congress Street and the place has an upbeat quality to it that I think will serve them well. They’re located across the street from The District restaurant and they’re close to Bull Moose Music and the Friendly Toast so it looks like they picked a good spot.