Wentworth Chevrolet

Our salesperson, Joe Fox, was friendly and professional. My husband absolutely loves his new truck!

This review is for the service department. I called to have a recall on my car taken care of several weeks ago. The rep that I spoke with explained that they didn’t have the part in and were hoping it would be in the following week, so they tentatively booked me for an appointment for when the part would be in. So far, so good.
The experience turned negative the following week, when after not hearing back regarding whether or not the part had been received, I called the day of my appointment to see if we were good to go. They explained that the part had not yet been received and that I should call back next week to see if it is in. They provided no further explanation and really seemed not to care whether or not they provided me with anything resembling good service. They instead left the onus on me to keep tabs on the arrival of the part needed to do my repair. At this point I’ve decided to look for a different dealership.
Too bad for them because now my car needs more service than just the recall and it is likely that I’ll be shopping for a new vehicle before the end of the year.

I sent an internet inquiry to Wentworth Chevrolet about leasing a new car, and received a prompt reply from their Internet Manager, Vernon Bagley, the very same night. Over the course of the next few days, he had answered multiple questions via email, responded directly to my financial needs by finding a vehicle that fell way within my stated spending limits, and had me come down for a test drive. After the test drive, I went home in an awesome new car, didn’t spend more than I wanted, and was dealt with 100% straight the entire time by Vernon and his colleagues. Better than any experience I’ve had on any car lot, and I would highly recommend Vernon and Wentworth Chevrolet to anyone looking for a positive, no BS car buying experience.

Going to Wentworth Chevy is the way to go! A couple years ago Vernon helped us with a Camaro lease, because of his amazing service it was a no brainier to return. Today was just as great, buying my Chevy Equinox with Wentworth was truly pleasing. This lady is all smiles! Thank you Vernon and thank you Wentworth Chevy! We’ll see you again in January! You know Ryan will be back for that Camaro SS!

Wentworth had the best price on a Chevy Spark EV throughout the state. I came from out of the area and everything was incredibly easy, Including my first call to the New Car sales department, the multitude of questions answered via calls and emails back and forth with Geordan Rupp, graciously arranging some of the paperwork before my arrival, the test drive, the final paperwork, and then driving off the lot! Thanks Geordan for a great experience and contradicting the stigma of the car buying experience! I’m telling my friends about the great deal and great zero % financing I received!
Thanks again Geordan Rupp for all your great help!

These guys are great! I’m always thinking about how to simplify a process but Vernon in the sales department has already dialed it in. Thank you for making buying a car so easy! I love to buy cars and always like a deal but sometimes its better to just go to the place where you know people are going to treat you right. Call Vernon he’s a solid guy

Vernon has done it again! About 4 months ago he helped me find a sweet little car that I loved. I promptly wrecked it which was super sad. I called Vernon right away because he was so awesome helping me buy my first car. He was right on it calling me with vehicles he knew I’d love that were in my price range.
It came down to me having to make a very tough decision between TWO cars that I loved. One I needed to decide on that day as there were several people waiting to possibly buy it besides me. With such a high pressure decision I was really having a hard time deciding. What did Vernon do? Took me for a slice of pie so I could chill for a minute and not feel rushed.
While I was signing all the paperwork for my new car, Vernon took it and put gas in my new tank and even helped me get it and the vehicle I drove to the dealership back to my house. What a guy! His customer service is stupendous.
If you are looking for a new or used vehicle go see Vernon. He’s friendly, helpful and will give you an honest deal. Plus, he’s just and nice fun guy to test drive cars with. What else could you want?!

We had a really great buying experience at Wentworth Chevrolet. Greg Johnson sold us a 2011 VW Jetta Sportswagon TDI and got us a great deal, both on the trade in and on the actual car. There was no pressure to buy and we felt free to test drive as many cars as we needed to in order to make a decision one way or another. I highly recommend this dealership and loved working with Greg!

I was returning a couple of parts today. Went to the service area to ask where the parts department is. After being ignored, one of the guys looks up and answers my question. I’m the only one in the waiting area so I ring the bell on the desk. Nothing. One of the employees, Paul, looks over at me and goes back to what he was doing. He kept looking back at me, not saying anything, only to go back to what he was doing. Meanwhile other employees are walking around, also ignoring me. After a good 10 minutes, someone acknowledges my presence, I return my part and leave.
I wish I could say that they were busy, but I was the only customer there. Every employee seemed like they didn’t want to be there, I didn’t either.
Edit: so I left this review a while ago, and Wentworth found out where I worked, I was in my work shirt, returning a part for work, guess I was the only one that day. They called my place of employment every couple of days demanding that I take my review down, explaining that I owed their parts manager a phone call and that they took pride in their Unilocal review. I left this review before construction was completed, and I think the employees would have noticed a mechanic from another store carrying a big shiny rim around.

Vernon Bagley makes buying a car a pleasure. When he says he will do something, he just simply does it. I highly recommend Vernon, and the Wentworth sales team!

I never thought I would ever write a review for car dealership and a super positive review at that but I had a great experience and wanted to support this local business.
First, go talk with Cleo Smith. Cleo is the man and will take care of you. My family and I are so thankful for Cleo and the rest of the team at Wentworth.
Second, buying a car is and should be a big life decision.
Though the process can be intimidating and scary because it’s a big financial commitment (I wasn’t nervous…), it’s nice to know that there are amazing dealerships like Wentworth Chevrolet, and folks like Cleo Smith who make the whole experience actually enjoyable (honestly, I was nervous).
I’m hoping my story helps:
I did a ton of research online and decided upon a 2016 Chevy Spark EV.
Wentworth had the best deal in Oregon (an amazing deal) but they weren’t the closet dealership to my home address so I shopped around. Other dealerships were wiling to match their price but then came my tricky, personal complication — I was heading out of town and wouldn’t be able to close on anything for a couple of weeks. I was concerned I would miss out on a great deal.
The other dealerships, closer to my address said they might be able to help me out but they weren’t sure. They also sounded very annoyed and weren’t very helpful. I got passed around to several different people at each dealership. I got annoyed and frustrated.
So I decided to just check-​in with Wentworth and see if they would help me with my situation. They got me in touch with Cleo and from the first time we talked he promised he would take care of everything and he did. It was night and day compared to speaking with the other dealerships. He answered all of my questions with confidence and he actually sounded like he wanted to work with me (and wanted my business). We knew immediately that we wanted to work with him.
Over the next couple of weeks we did everything online so that when the time came to actually see and pick-​up the car it went incredibly smooth. You might want to rush the process, but Wentworth and Cleo do a great job to help you relax and learn everything about your car, explain all the paperwork, and at the end you feel stoked about your purchase rather than dreading it.
I’m truly grateful for Cleo and the rest of the Wentworth team. We love our Chevy Spark EV and if/​when I need to get another vehicle, I would see these guys in a heart beat. They really know how to take care of people.

Geordan Rupp at Wentworth Chevy & Subaru was awesome to work with during, what I find, to be a naturally stressful undertaking.
As someone who’s had a rough bout at finding the right caliber car, at the right price, that’s been fine tooth combed for repairs, from a business that is reputable & honorable, posed a genuine challenge after countless Craigslist debacles, and interacting with the river of slime flowing down 82^nd Ave.
Geordan helped redeem the authentic «car salesman» job description, by educating, clearly understanding /​tackling customer hopes & goals, putting in the work /​research /​follow up, while at the same time being genuinely friendly, down to earth, and efficient yet not too pushy, were all great! He really helped me go from kicking tires on a couple different cars to getting me exactly into the car I wanted at a workable price. The whole team of people I interacted with there were great.
Psyched to have a great extended warranty for a great price too!
I’d recommend Geordan & his crew at Wentworth any day! They sell amazing automobiles, and provide a great, trustworthy, & convenient experience.

Left in the first car I test drove! Vernon knew exactly what I needed and how to help. So grateful for his knowledge, and for my new car! Thanks again, Vernon!

Went to Wentworth Chevrolet to order a part and get my car serviced when I couldn’t find the part anywhere else. I ended up selling my car to the dealership. Everyone in every department I dealt with was extremely helpful and knowledgeable. Bill in parts and Cari in sales to name a few. I’d recommend starting your search with Wentworth if you’re looking for a new car or need service of any kind.

Vernon and all the associates changed my views on dealing with a a salesman or dealer. This was my first time buying a new car. I didn’t leave feeling swindled or bewildered. I was thoroughly explained what I was getting and where my money was going. I would recommend Wentworth to any and all of my friends, family and children.

You have to ask for Vernon Bagely! My fiancée is a car browser and Vern took his time in working with him while he pre-​shopped for a car for me. He told me Vern is patient and knowledgable and to see him when I was ready for a new car. He will work hard for you.
When I met Vern, he was not intimidating and made the car shopping a lot of fun. He is a funny guy! Been in the business a long time and is a great sales man. Not pushy and easy to work with. I just got an amazing deal with him and highly recommend him to others.
Ask for Vernon!

This place is great! I went with my brother to purchase a car and it was very easy. All of the salesmen were nice and helpful with all of our questions. I gave this review 4 stars because of the man we sat with to sign all of the papers. He was very rude and answered all of our questions with an attitude. Aside from the grumpy guy. I loved the experience and I will be back!

Had the BEST customer service ever at a car dealer. Joe fit me to Vernon, Vernon closed the deal! Got financed, got a decent deal, and got back on track! Thanks Wentworth!!!

Buying a new Spark EV here. They are very well informed, the offer is clear and written, low key and easy to deal with. A+.
Chris Briggs is my salesman, good guy.
Check out the Spark EV, best small electric car and ridiculously good lease and finance deals available.

Check out the finished car images I posted.
You should know that the manager told me that they did not have to measure the car frame because my car had no frame, it was unibody.
Nothing fit right and they had to grind parts and glue on tabs to make things fit back together. The trunk lid shocks fell off when I first opened it and the trunk lid fell and hit me in the head.
I started looking closer and found filler and no paint inside. I asked the manager and she said, insurance does not pay us to paint inside the car, only the outside.
Rather than fix it they had more answers like this for every concern. The original repair bill was 5k and the repair bill to fix their work was over $ 10K.
Insurance agreed to just scrap it and the car was totaled.
Reason: Not measuring the frame of the frameless car, they missed buckles in the trunk, and that the back end had shifted to the left. They cut off and welded a new quoter panel crooked. The rear window broke when they tried to put it back on. That is why nothing fit. The quarter panel would have to be cut off again, the whole back end pulled and re-​welded.
You can only cut apart a car so many times before it’s structure and the way it behaves in a collision are compromised.
So thank you Wentworth!
Rather than a simple repair, I was provided with a total loss.
P. S. Wentworth Chevrolet, in case you wish to answer to any of this, you know how to reach me.