Repeated order twice and they still messed it up. Poorly managed location, poor customer service. Also they do not pick up the phone even during normal hours. Avoid.
Don K.
Classificação do local: 1 Portland, OR
Ordered burger, fries and smoothie in the drive through. When I got home and looked at my food there were no fries. Also no receipt(I paid cash). This seems to be an ongoing problem at this location.
Natasha R.
Classificação do local: 3 Portland, OR
I like the new build-a-toys that come in the Kids Meals now.
Jacob K.
Classificação do local: 1 Downtown, Portland, OR
These people don’t care about anything. Worst place to get a burger in the area. Stay away!
Todd H.
Classificação do local: 2 Portland, OR
I mean its fast food. I cant really say oh this or that is great. Its just consistent and steady. I guess I like Wendys better than most. It probably is just frozen crap as we have all heard and seen the movies letting us know we are eating one step above poison. However, I guess I have been marketed enough by Wendys to somehow believe and therefore feel less threatened by their food. Its my fast food burger joint of choice. The frosty is a unique eat or let melt then drink through a straw dessert.
Michael M.
Classificação do local: 2 Portland, OR
I come here once or twice a week before a workout after busy work day. Half of the time they would make my order wrong. Sometimes it takes so much time so I would not consider it a fast food. However, it’s gone a little better since I complained to Wendy’s headquarters.
Ramie M.
Classificação do local: 4 Lake Oswego, OR
It’s a Wendy’s with Wendy’s-like food and Wendy’s-like prices. Drive through was fast and friendly, food was hot. Will return.
Brian I.
Classificação do local: 4 Portland, OR
I was in the mood to try out the new Pretzel bun burger. I ordered the Pretzel Bacon cheeseburger combo. The pretzel bun looked a bit dark, and black on the bottom. Luckily it didn’t taste like burnt toast. The burger actually tasted pretty good. I also ordered a small chili. I love Wendy’s chili, and it is the reason I ever go there in the first place. The chili was fresh, and delicious. The eating area was clean, and inviting. Today was a pretty warm day, and the restaurant was pretty toasty. I don’t think the AC was working, or the door that was propped open was causing all the hot air to come in from outside.
Angelina R.
Classificação do local: 2 Portland, OR
As soon as you pull up to the window from ordering through the drive-thru speaker literally your order is ready and in a bag… that’s 2 seconds flat! How can that be scientifically possible? Well if you like cold food that has probably been sitting under a heat lamp that’s why; and then by all means visit this Wendy’s location. Oh yea and they usually always get something wrong on your order so check the contents of the bag before you even leave the window… don’t do like I did a couple of times and wait to check until you get home. The only reason I even give them a couple of stars is because they are so close to my house and open till 2AM.
Mary O.
Classificação do local: 2 Portland, OR
I normally don’t eat fast food but tonight I really needed a Spicy Chicken. They gave me an Original… Typical… But hey… it’s just a Wendy’s.
Olivia T.
Classificação do local: 5 Portland, OR
What do you get for $ 5 and something something change? At Wendy’s you can get : *Super Cheesy Cheddarburger for 99c *Two 99c Chicken sandwiches *Two Frostys *One 99c Chicken nuggets Yes they are fast food, but they are not greasy nor gross. I can always wish Wendy’s in this country will be like Wendy’s in Indonesia where they also sell Spaghetti & Fried Chicken(not paired together fyi) but till then I can be please with those 99c menu items.
Peter T.
Classificação do local: 2 Chicago, IL
I’m going to try and not let poor service taint this review of Wendy’s new burger. but… We were out tooling around last night, didn’t feel like going to the grocery or cooking, so we were in a mood to grab some fast food to take home. Regular readers know that Mrs. Burgerdogboy is not a «burger girl», but she suggested we grab one, and we did have some coupons in the car. Her caveat: she would only go to a drive-thru(Ok, we were wearing pajamas, so that’s somewhat understandable, tho we have eaten in restaurants in our PJs before… guess it depends which ones we(I) have on as to whether or not she thinks it’s a good idea!) Into Wendy’s, our coupons called for one free cheeseburger with the purchase of fries and drink. Seemed like a bargain until we tried to order. Neither of us have a single bone of prejudice in our bodies, but we had a really difficult time ordering from the window person who apparently couldn’t call English her native tongue. We thought we had accomplished the order until we got to the window, when it not only became apparent our order had not been taken correctly, but that it was taking several(OK, five) non-English native speakers to sort this simple order out. It finally happened, and off we flew. First off, I have had Wendy’s «new» fries before, and previously thought they were pretty OK. I commented at the time that I thought they would be best served right from the fryer, and my opinion on that fact hasn’t changed. Last nite’s order was a) undercooked, and b) suffering from heat-lamp-itis. Fail. The new burger? I’ve previously tweeted that a number of other bloggers said it was«worth a try,» but I don’t agree. I don’t really notice any difference in taste from the previous burgers, which, by their own admission, they had not changed in decades. New«butter toasted bun?» Nothing thrilling here folks. The marketing folks at the Wendy’s machine crow about the condiments, «premium toppings», «fresh leaf lettuce», «hand-sliced tomatoes», «crinkle cut pickles», and«sweet red onions.» One of the things I always liked about Wendy’s was ordering a burger for whatever condiment mood I was in personally: «onions and mustard only», «double pickles» or whatever. Apparently the late Dave wants to give me new choice with the«Hot and Juicy.» It came loaded up with these toppings and they didn’t do a thing for me. To make matters worse for my own taste buds, few things I like more on this planet than good dill pickles. Apparently Wendy’s decided dill wasn’t the way to go, these are more reminiscent of bread and butter pickles. Did you research what percentage of pickles sold in the US are the bread and butter variety? In the minority I would guess. Adding this flavor to a burger blends sweet and savory, usually an awkward kinda thing, as it is here. As the burger in a bag was handed to us the nanosecond we hit the #2 window, obviously it was not«cooked to order.» Juicy? Nah. So, a bad experience all around. Except for the price with the coupon, as two people ate for less than $ 4.00. Will I be back? Nah. I gave up on Wendy’s years ago, they had a chance to win me back, didn’t. Sorry, Dave. And by the way, Mr. Local Franchisee? How can you expect to run a business with help like this? Put your best person on the order desk. It’ll pay back.
Roman S.
Classificação do local: 5 Portland, OR
it’s wendy’s and i’m the current duke of this joint.. seriously if you see me there you better buy me something or i’ll kick you out.
Mark S.
Classificação do local: 4 Portland, OR
Best drive through service for a fast food place. They get the order right 99% of the time and for a drive thought not to screw up your order that’s great. Both the chicken and hamburgers are good at Wendy’s and the fries are better than most. For a lighter meal the salads are also tasty and are good in the summer when it gets warm out and you don’t feel like a hot meal. Chocolate shakes are good too but not sure what they are made out of. Isn’t ice cream supposed to melt?
Dominique H.
Classificação do local: 4 Portland, OR
They are fast at this Wendy’s!
Chuck S.
Classificação do local: 5 Portland, OR
I think the point is clear: You can walk in with a $ 5 bill, and eat pretty damn good, without feeling like puking afterwards. The burgers off the dollar menu are delicious, and the frosty is a nice change of pace from getting a soda or something elsewhere.