US Post Office

This post office has failed to deliver, redeliver and even find my packages when I’m in the post office. They have carriers that have left the wrong info, have not taken mail I’ve left in the box and constantly leave my mail where it is soaked by the time I’m home to get it. I call to try and resolve the issues and get snide «I’m sorry’s» and «No you can’t speak to the manager». I work in custoimer service and if I treated my customers like this I’d be fired. Thsi post office branch is so awful it makes me want to move.
EDIT:
The manager here is pretty much the only reason this place gets more than one star. She consistently fixes what the carrier messes up. She did end up allowing me to pick up a package later than I was supposed to be able to, which was nice. The only issue is that they had a second package and the guy didn’t even bother looking for it even though I came out of my way for a second time in one day. So I had to go back again when I told them I was unable to. Sigh.

Losing a package is no fun. My mom sent me a coat and my birthday present only for me to find out it was deemed undeliverable. I don’t know why/​who or how this was decided. They deliver crap to my place all the time.
Frustration aside, I received no notification of said underliverablility and found out (after talking to two different USPS facilities) that it had been sent back to sender same day. This can apparently take up to 14 business days for it to make it back).
I called this location because it was the one the package was mailed out from. I spoke with Heather and wanted to write this because not only did she wash a huge wave of relief with me, she was really kind in trying to find out if the address on the package was legible (i’m sure it was, my mother is the daughter of a former post master). Heather didn’t make me feel like an idiot and recommended a solution for the problem. Thank you, Heather for all your help.

The US Postal Service is awesome. I just mailed 11 packages at this branch, each containing a book, for $ 3.72 a piece, via media mail (tracking info included). If I was to send these via some other delivery service (FedEx, UPS, or any other entity hoping to privatize the USPS) I’d be looking at at least $ 15 each for shipping. Publicly owned services are a good thing… they just get taken for granted (until they’re gone).
Service at this branch was swift, friendly, and excellent all the way around. Highly impressed!