Uptown Bee Tailors & Cleaners

I have never gotten my clothes back from here fully unwrinkled. May be an issue with their processes. If you clean dress shirts here check them before you leave. If they are wrinkled, hold them accountable so they are fully aware of the issue. They will take care if the issue in my experience.

I heartily recommend the Uptown Bee Cleaners location. In the nearly 10 years I’ve used them, I’ve had only good experiences. I’m saddened to see some other folks have had negative experiences, because that does not reflect what I’ve experienced.
To be sure, Bee isn’t perfect — they’re not the fastest or the cheapest place in town. But they are very competent and very friendly and they have always been quite responsive to my concerns. When a stain doesn’t come out the first time, they re-​do it at no extra charge. On the rare occasion I haven’t been satisfied with a repair job, they’ve been quite understanding. Most of the staff have been there for a fairly long time, and they know me and what I like.
Take note — neither the tailoring nor dry cleaning are on-​site, which is why they take a little longer than some other places. However, it’s not an unreasonably long time, and whenever I’ve asked for a rush on any cleaning job, they’ve been happy to do so.

Paradise trip to Cancun: Booked. Pre-​tan to avoid burning. Done. Cute shorts to wear that clasp: NONE!!!
Uptown promised my shorts would be fixed BEFORE I left for vacation but they somehow wrote the date WRONG on the alteration ticket and now my favorite shorts will not get to see Cancun.
Thanks Uptown Bee, I will definitely not be using you and your shitty customer service in the future, nor recommending you to anyone I know.
Wish I would have read Unilocal first.

Tried Uptown Bee for the first time a month ago. Still haven’t gotten my items back. They keep promising a few more days every time I call for an ETA, but this is truly insane. Not at all how you should conduct business. Beyond frustrating. At this point I just want my stuff back… but we’ve already come so far! Four weeks and counting. This place is the worst. AVOID.

I’m astounded this place is still in business. Rude staff and the stitch work they did on my clothing (that took them 2 weeks) was just awful. Save yourself a serious headache and please stay away from here.

I wish I would have read Unilocal reviews before I brought items to this place! I brought 2 shirts and a coat here — the shirts had some stains I wanted to remove and the jacket I needed a button repaired.
They were only able to remove the stain from one of the shirts — I picked up the items, paid and left. A week or so later I went to grab the coat and realized the button wasn’t fixed! It was just wrapped up exactly as I gave them. So I brought it back and told them the service wasn’t rendered, and specifically said I didn’t want it cleaned — just the button fixed. When I came back it was all cleaned and I though ‘Oh, that’s nice they cleaned it since they messed it up originally’ but no, they charged me for it and insisted I pay even after I told them I did not want it clean — also it was very expensive compared to other cleaners who do a much better job. I don’t normally condemn places for messing up as long as they make the situation right and handle it with grace — Bee Cleaners did not! I will not be going back.

Excellent! The tailor salvaged three pairs of my Citizens of Humanity jeans that I thought were as good as dead and hadn’t worn in years. She also hemmed two pairs of jeans I bought from Buffalo Exchange with a very quick turnaround. I highly recommend! Breathe new life into your denim today.

I have taken a few work uniform jackets here to be altered and never had a complaint. About a month ago I bought a Miu Miu handbag off Ebay. The bag is valued at 1500 dollars, but I bought it used for 275. It needed a little cleaning so I took it to Bee cleaners and was told that they send it to a place in Seattle and it would be about 45 dollars. I dropped it off a few days later in the original dust bag that came with the purse and the original tags inside the bag. She told me it would be a week. I went back a week later and she told me that the leather place in Seattle had been closed for a week and to come next week. When I picked it up I was so happy at how clean they got the purse! They handed it to me in a plastic handle bag and I happily took it home. When I opened the bag, by dust bag and tags were not in there. I went back to the store and spoke with the clerk and she just shrugged her shoulders and said she didn’t know what happened to it and wouldn’t know until the driver came in later in the week. She wouldn’t give me the number of the leather cleaning place so I called the manager who was at another location. she was very apologetic and said she would call them and get back to me. One week went by so I went back in the store and the clerk again shrugged her shoulders at me and said she would leave a note. One week went by, nothing. I went back in the store and asked if I can at least have my money back. she said she would leave a note… nothing. I want my dust bag and tags! or my money back. take ownership of your actions people. Maybe you should hire grown adults to run your business!

Stay far away if you value your clothes!
I was a regular customer of this Bee Cleaners because it is right down the road from my apartment. I brought a coat with a belt to be cleaned and ended up going in a week late to pick it up — a week late and it wasn’t ready! They had broken the clasp on my belt and were supposedly looking into getting it repaired. I was told the owner would call me. I left the coat to be fixed and waited for a call. NOTHING. I went back the following week, still no fixed belt and no phone call, no suggestions from the workers about how to proceed. The girl said «there is a note on there for her to call you, I will leave another note». I do this a few more times and then finally take the coat back — still unfixed and never having been able to get a call from the owner. I will never go here again and it is a shame for them because I have a large dry cleaning bill each month.

This place is awful. I stopped going after the first 2 mishaps and have no idea why I tried again. Once again, they refuse to write down the instructions for my shirts or slacks. Once again, they deliver the clothes back completely wrong.
And the snot high school girl attitude is always a nice polish to the experience.

DO NOT go here! Dropped of a pair of dress pants to be pressed on Monday that I needed for a Tuesday afternoon interview. Specifically asked the girl working if the pants could be ready by noon the next day. She said no problem I’ll put a rush on them. Tuesday I called to confirm that the pants were ready and I was told they weren’t and they «never promise noon delivery». I said I would take my pants back un-​pressed I just need them for the interview. Nope they aren’t even at the store. So hours before a job interview I don’t have pants. To add insult to injury called at 2:30 describing some pants they found were those mine? Nope! It is now two days later and they still haven’t found my pants. I had to go to Macy’s to buy a pair before my interview. I repeat DO NOT go here! They aren’t even apologetic about losing the pants they just keep stating we don’t promise noon– well you did and now I’m out $ for new dress pants.

I like my sweaters, and I admit, I have a few of them. After driving around with a few of them in a bag in my car, trying out a dry cleaner here and there, I have to say, I’ve found my place! They flat pack them in a reusable garment bag, recycle all of the dry cleaning packaging, were finished when they said, and the prices are reasonable. It sounds like night and day from the reviews listed, but my clothes look lovely and I received nothing but great service. I’ll be back.

I recently had my first dry cleaning experience (I know it sounds weird, but I’m young, so what can’t I do in sandals, shorts and beer logo t-​shirt?). My buddy and I brought a few items into this Bee Cleaners. Without knowing what a normal level of customer service was, we were both very satisfied with the help that the girl behind the counter gave us, especially because she gave me what I’m assuming was a courtesy laugh to my joke that they should install a flat panel TV and play «Bee Movie» constantly. Anyway, we were both also happy to pay the extra 30 cent charge per item (steep, I know) for the use of environmentally-​friendly chemicals. That sounds like an oxymoron to me, but hey at least they are making an attempt to be responsible, right? They got our garments back to us when promised, except for my blood-​stained dress shirt (no, I didn’t murder someone), which they nicely hung on to for further soaking in an attempt to remove the stain. They called to let me know they were still working on, which I appreciated, and would get back to me soon, which reminds me I haven’t heard back from them in a while, so either they forgot about me, or my blood is extremely stubborn. I’ve got to go give them a call…

For as long as this place has been operating in Portland you would think they would have it down. I brought in 5 shirts on a Tuesday with a promised date of next Tuesday which is plenty of time to clean them and get them back (their facility is downtown somewhere). When I went to pick up my shirts on Wednesday they had just started the process. No apology, nothing. I left the next day on a business trip and had to buy an extra shirt due to this. 5 business days to clean some shirts and they couldn’t even do it in 6. If you actually need your clothes by a certain date go somewhere else.

First let me say that I have worked for a dry cleaners before, and know what a good hem, and a bad hem looks like. Suffice to say that of my two pairs of slacks that I dropped off only one was returned to me in decent condition. Perhaps it’s my fault. I didn’t go in when the tailor was in so I told front desk girl to just hem it to the tear. (You know the part that you’ve walked in, and now there is this huge hole in your pants, tear) So of course one of the pairs that I own has the type of fabric that tore up and not just across. So instead of actually sewing up that portion of the rip before hemming it, she just went ahead and hemmed it. It was a very disappointing experience. Considering the fact that I was charged the extra cost for specialty repairs, and didn’t receive the work done.

How do you give fewer than 1*? These guys ruined a sweater and not only would not own up to it or do anything about it, but were rude and snotty and abusive in dealing (or not dealing) with it. That was a year ago and I haven’t been back. Beware.