Was treated very poorly. I walked in and the owner was at the counter on a personal call then she had an attitude when she got off the phone. She cut my dogs nails too short on one paw and he bit her, she then yelled at the other person holding my dog and said«I told you to hold IT». Someone that refers to my dog as an «IT» is obviously not someone that loves all animals. After taking my dog there for several months and referring people to take their pets there for grooming was a huge mistake. I will never take my dog there again after the way we were both treated. The owner would benefit from taking a seminar on how to keep a professional demeanor around customers. Thank goodness there are other groomers in town!