The Decorette Shop

This place is a goldmine. I’m surprised to see any negative reviews. The people working are friendly and knowledgable. They have a great selection of cake and candy making and decorating supplies as well as packaging for your goodies. I’m inspired every time I drop by.

So disappointing. There’s nothing there that is modern or up-​to-​date. There are tons of cheap plastic decorations for cakes, like what you’d see 30 or 40 years ago, but nothing that is fresh or cool. Sadly I’m going to have to drive across town to Blake’s Decorette shop to find modern decorations. If you’re planning to make something cool, or Pinterest-​y, you won’t find what you need here. You will find a lot of stuff that reminds you of the birthday cakes your parents bought you in the 80s.
Also, the majority of the decorations were Christian themed. So, that’s alienating for non-​Christians.
It’s just a really uncomfortable place to be.

Boy oh boy the reviews for The Decorette Shop on SE Foster are ancient. Time for new blood to review this wonderful candyland for bakers. I have been coming to The Decorette Shop for years since I’ve owned my own bakery. It’s a treasure trove of ingredients, sugar decorations, equipment, resources and yes, very friendly service. I have no idea who the really old reviews were dealing with but i can assure you the women who run the store know excellent customer service. I’m a guy. And this guy knows how to bake. And as a guy who owns a bakery I know how nit-​picky people get. Look, I’m not going to lead you astray — this paradise is waiting to assist you in everything bakery.
I recall just recently I went into the store hoping to find something to help with my cheesecakes that kept cracking. The saleswoman shared with me her own experiences and told me about an easy fix — a product they sold. She explained how it worked and knowing that I was in a crunch to make my cheesecakes for Christmas deliveries she gave me the product to try. Talk about excellent service. It’s not because I’m in the same industry — it’s because I frequent their store and only buy from them. I could go anywhere else but I choose to give The Decorette Shop on SE Foster my business.
And for the record I’ve tried the «other» Decorette Shop and their salesperson was rude over the phone. Now why would I drive all the way across town for that when I know i can trust my Decorette Shop to meet and exceed my expectations. If you need help with planning a party, a wedding or just a friendly get-​together baking necessities head over to The Decorette on SE Foster. You’ll be glad you did!
Oh and they also have cake decorating classes — check it out!

I’m shocked to see such bad reviews about their customer service. I’ve been shopping here for years and have always had a great experience. I, like another reviewer here, am also tattooed… heavily tattooed actually (full sleeve, huge chest piece and many, many others) but I have never felt judged or discriminated against. I’m also an atheist but their religion nor my lack of religion has never been an issue in my 6+ years doing business with this company. I was just in there today and there was absolutely no christian music playing and absolutely no christian symbolism anywhere! The ladies here have always been super friendly and always go above and beyond to offer creative advice and decorating tips. Every experience in that store has been pleasant.
Great customer service.
Great selection of decorating supplies.
Great prices.
Great business.

I appreciate having this store in Portland. They have a wide variety of supplies for cake decorating. It’s nice to have an alternative to JoAnne’s or Michael’s for cake decorating. They have many things that the crafts stores don’t carry. I shopped here for supplies for a wedding cake. They had cake boards, pans, boxes, everything I needed. The staff was helpful and asked if I needed assistance. BTW-​I like the Foster neighborhood, it’s old Portland, nothing wrong with that.

I have shopped at this shop several times and it has become by go-​to store when I am making a cake. This is no longer the case. I headed over there yesterday after work. I got there at 5:15p. Their hours on the website and the store front say 5:30p. I got to the door and it was locked. There was a woman in there cleaning and tidying the shelves, but she didn’t come to the door. I went back on the street (RIGHT in front of the door) to check the website again for the hours. It said 5:30p, along with the sign in the front window. I noticed that she came to the door. No — not to open it, but to wash the windows. She didn’t even acknowledge me.
I try to buy at small businesses, but I won’t go back. Small businesses shouldn’t do business this way. I went up to Joann’s on 82^nd and got my gum paste, food coloring, and cake carrier there. I don’t deal with passive aggressive too well.

No Veterans discount? I was told they offer a business discount, but no
Veterans discount. Hmm seems backwards to me. Great selection and prices seem reasonable. Always room for improvement.
Doc

We used this place to get supplies for our wedding. Not for the cake, oddly enough, but for little chocolates and favors. They were pretty nice, and there is a ton of stuff packed into that little building. I don’t know much about the cake or baking trades, so I don’t know if it’s expensive or not. I do know that we got the things we needed, and the ladies were nice enough to help us find everything. Thanks!
Also, to the reviewer who said it is in a rough part of town: «Are you joking?» Sorry the whole world isn’t a Beaverton sub-​division. This neighborhood is great!

Lots of melt and pour molds, good selection of some items. I’m embarrassed that people think Foster is sketchy. I’m wondering where folks have lived all their lives.
Donno about the smell. Never noticed anything other than maybe an old building smell. Better than the chemically smells from the Big Box Stores. (ugggh fake cinnamon etc)
I’ve only gone there to buy some fairly basic stuff, never any thing that would require a bunch of research on my part on how to make a fancy wedding cake etc. I haven’t needed help from the workers, but they seemed reasonable enough for my little needs.

Oh my, my first 1 star review.
Baking a wedding cake is stressful enough, and the Decorette shop took it to an entirely new level.
The main points:
Unprofessional, and non-​Customer service oriented.
It all started when I e-​mailed the Decorette shop about renting cake pans to make a wedding cake. They e-​mailed me back one sentence, neglecting to give me pricing or any other pertinent information. I went in this last Tuesday to pick out my cake pans (which were set aside for me) and put down my name, number, and credit card info for pick-​up on Friday.
When I arrived Friday morning the place was super busy and only 2 employees were in the store. When it was my turn to be helped I explained I was there to pick up my pans. The one employee searched but could find nothing. And so she helped the next 4 customers in the store. Finally the other employee began to help me, which consisted of getting all new cake pans sizes, the largest of which turned out to be too big for my oven (although I was assured it would be fine). They also ran my card for $ 50 as a deposit, and failed to give me a receipt (even though I asked several times, as by this point I was thinking I might not ever get my money back). Finally, one employee wrote down on a scratch piece of paper that someone should refund my deposit on Saturday. The whole ordeal took an hour.
Today I go in to return the cake pans and was not surprised when they balked. I had no receipt, they are not supposed to charge the deposit unless I fail to return the pans, no one knows how to do a credit card refund. .. another hour of @#!*% in the Decorette shop.
I should note that the employees where probably understaffed and underpaid, but this is JUNE which is WEDDING SEASON and they are a CAKE DECORATING SHOP.
The entire time I was made to feel like this was all my fault, when I went out of my way to be polite and understanding.
I will never shop here again. I suggest some organization and some shuffling of priorities, stat!

This place had many of the basics you would need for candy making and cake decorating– though not as much as the one in Tigard. I was unimpressed by it’s selection of candy coating colors… though their prices were as reasonable as the other shop. This shop was smaller and in a rougher part of town and I was secretly glad I’d drug my husband along — though he might not have been ;-)
I will certainly use this shop if I don’t want to make the drive all the way to Tigard, but it is not my first choice, at all. The only thing I’d really drive here for is candy melts — becaue I don’t like the ones at JoAnns.

This place is awesome! I have been looking for a couple of baking ingredients all over town and after calling numerous places, they were the only ones to carry it. They have a huge selection of things that you would be able to find only online. I would much rather shop localy, then buying online, paying for shipping and waiting forever to receive it. The staff was friendly and even offered my 3 y.o. daughter a candy when she started throwing a fit :)
They have a big selection of candy molds, but did not carry any of the commercial size molds (If I am going to play with tempereing chocolate and making chocolate candy, might as well do at least 50 pcs); that was the only thing that I needed and they did not have.
Also! They have edible gold paper that’s sold in small (4×4) sheets, priced at $ 3+ dollars a sheet. You can’t find anything like that online. Online you will have either packs of or big sheets, priced at $ 30 or more.

OK GUYS,
It’s not fair that you’re possibly rating the wrong store… one person mentioned that you had to find the store in an old shopping center… that would be the Decorette shop in Tigard and isn’t the same as the Decorette shop on Foster.(I think they are related some how by family, but they don’t acknowledge each other otherwise when you ask about it)…probably one of those family squabbles… I’ve been shopping at the Foster store for 30 years and the Tigard store for about 15. I have had problems with some of the personnel at the Tigard store being a bit rude and the store itself is a bit strange so I don’t like to shop there unless I am in a time crunch. The personnel at the Foster store have always been nice and courteous… for 30 years they have been that way!!! I purchased one of those fiber board cake boards, at the Tigard store, for a full-​sheet cake (I never seem to get them back) and luckily I had checked the measurements against the box before I decorated the cake; because, the board was a good 3 inches wider than the box… go figure!!! That, of course, sent me back to the store. but I went to the Foster store because I knew they would have the right size!!! grrrrrrrr.

This place totally sucks. I was warned it was way over priced but I went there anyway. I found two cake pans that I needed for a wedding cake I’m making. The price seemed a little steep but I bought them anyway. When I got home I went online to compare prices and found I could get a set of four of the same shaped pans for ten bucks less than what this place charged for two. The pans are sold in a set and they opened the set and priced them individually. Anyway, today I brought both the pans back to the shop with my receipt. The pans were totally unused, they even had the stickers still on them. The second I walked in the door the woman working was rude. She couldn’t wait to tell me how their policy was no cash for returns, only store credit. I politely explained how I found some other pans that were less expensive and I wanted to return them and get my money back. She said I had to talk to the owner. So I asked how to do that and the rude woman told me I couldn’t because the owner was on vacation. Oh, and of course she didn’t know when the owner would return. Why in the world would I want store credit at a store I WOULD NEVER STEP FOOT IN AGAIN? I asked if their policy was posted somewhere– It was, about ten feet above the cash register. I can’t even begin to explain how much this place and these people suck. I’m a Pastry Chef, and when I first walked in yesterday I was impressed by some of their selection. I asked the two ladies working a couple of questions about pastry tips. They didn’t have any answers. While the woman was ringing me up she tried to argue with me about how to use powdered food coloring. These people don’t know a thing about cake decorating, outside of what a Wilton class taught them. I probably would have been back again to spend a little extra money to support a mom and pop shop, but after today I would never spend another cent in there again. These rude people will never get my business, and I’ll be sure to spread the word around my work as well. Negative 2 stars please.

I agree with Erica, this place does have a strange smell… like everything in there is used… but it’s not. A lot of the decorations look straight out of 1989. I do like how many candy molds they have, though. I also think it’s strange that cut up pieces of particle board are priced so high… so they cut them up? My husband could make me 5 cake boards for the price of one here… but will he, that’s the trouble… ahhh c’est la vie!

I only come to this one in an extreme cake emergency. The people are rude, the prices are ridiculous &it smells funny in there. Do yourself a favor, be prepared & go somewhere else.

If you want to master the art of baking, this place is it. They’ve been around forever and know their stuff.
The techniques are simple, easy, and can be duplicated at home.
The cost of the class is so cheap in comparison to Michael’s and Joanne’s that I’m never going back to those places. This is the real deal, at their shop, teaching you these little secrets.
If you enjoy making, baking cakes or candies; look no further.

Nestled away in an old shoping center, my husband and I swirled around the main parking lot looking for the store until we noticed the sign for the lower level stores. The store is kind of older looking, but it is filled with interesting things.
I am a baking fanatic and I was able to find all kinds of hard to find ingredients. There are also a lot of items that don’t look like the best quality… it’s best if you know what you are looking for. It also appears that they buy most items in bulk and repackage the itmes in smaller qualitites. The packaging isn’t the nicest, but it works.
The person in the back (owner?) seemed knowledgeable and was friendly.

An ok cake decorating supply shop with not the greatest staff. There is a lot of stuff in here that you can find if you poke around enough. Their house brand of cake pans are high-​quality, and the cookie sheets they sell will not warp in your oven and make you sad.
However — when asked about a specific size cake pan for a wedding cake, I was told that the manufacturer didn’t make them in that size. The manufacturer also sells on
and definitely does, because now I have one that was delivered to my doorstep from them. I’d rather shop local, but I never shop stupid.

I’ve visited the Decorette Shop to fulfill the following needs:
— food coloring for the roommate’s Easter Egg Decorating Contest
— sugar flowers for the 150 cupcakes a friend made for a birthday party
— one big hunk o’ chocolate with an 8″ broken edge for a photo shoot at work.
I’d like to return for the following purposes:
— creating a diorama involving toy soldiers, mini champagne bottles, princesses and clowns. And maybe Spiderman.
— learning to decorate a cake using one of those piping bag things
— getting supplies to make my own chocolates, maybe in the shape of goldfish, for an upcoming Harvest Festival.
They’re very friendly, always helpful, and if you have any cake-​decorating puzzles, they are highly likely to have your solution.
The Decorette Shop can take my cake (or at least help me make my cake) any ol’ day.