Swirl Frozen Yogurt

I used to go to swirl and never had a problem, but as of the last month I have been in twice and purchased nothing.
First time I had an issue I came in an hour before closing and all the fresh toppings were already put away and the employee had no intention of bringing any out, so I left. No fruit or Mochi pieces? What’s the point!
Since its summer I came back a week later hoping to fulfill my craving, this time almost two hours before closing and again, they were out of everything!!! Also Cereal Magic?! What kind of disgusting flavor is that? It tasted like old fruit loop milk. Terrible. Also the employee who is the only person I ever see everytime I go has zero customer service skills and after having to answer a question goes right back into hiding in the back on the computer so he doesn’t have to deal with people.
This place needs new employees, or something, but why would I be back if they are always out of toppings?

Wanted frozen yogurt and didn’t want to drive to Sellwood so stopped here. The yogurt was fine, not great, just fine. The problem was that the staff was too busy playing «grab-​ass» in the back to even notice we were there. They didn’t speak to us or any of the other customers there and went about their flirting. The taster cups were by the register, not by the actual yogurt where it would make sense. Super disorganized, not super clean and super disappointing. No need to go back.

This place needs to get cleaned ASAP. Dust on the windows, dirt and toppings on the floor. Ants by the toppings. Homegirl at the counter is too busy texting.

Decided to try swirl today, serve yourself frozen yogurt. When I went to put toppings on the ants were having there way w them. When I looked around for taster cups the blonde girl was playing on her phone and couldn’t care less that customers were in the shop. She definitely hates her job. So at this point I’m too far in to back out so I decide to purchase the yogurt but the girl is no where to be found. Finally after paying which I doubt I had to, she would of had no idea if I paid or not. I notice the dust by the windows, looks like this place has never been dusted. I will not be coming back I’m kind of grossed out and want to throw up now.

The best tasting flavors and selection of toppings of any self-​serve frozen yogurt place I have been to yet. Most definitely recommend!

I’m a fan of swirl because they always have new flavors to try out, and their selection of toppings is superb! You can go healthy, with a non fat yogurt and fruit toppings, or you could be a sinner (like me) and go with the Dulce De Leche with toffee bits and butterfingers pieces on top! Clean establishment, great customer service, prices could be a little better but the selection of flavors and toppings makes up for it. A solid 4 for Swirl, keep it up!

Clean, friendly, and overall just a great place for frozen dessert! Great frozen yogurt flavors with Plenty of toppings to choose from, and the fruit was extremely fresh! Oh, and did I mention the price? The price is the cherry on top, great deals, and yummy treats to be had here!

I was in last night around 7pm. It was my second time at Swirl because things like frozen yogurt out are a rare treat for me. When I walked in, there wasn’t an employee in sight. No big deal. Figured he/​she was in the back, or otherwise occupied and would be out shortly. I spent about five minutes perusing the yogurt and toppings and constructing my treat. By the time I was ready to pay, three other people were behind me in line and we were all waiting for service. Another customer yelled «Hello?» and a minute or so later, a girl came out from the back room. She didn’t greet anyone or offer any sort of explanation for the wait. She seemed annoyed by us. The yogurt was good, but the service was pretty terrible. Hopefully last night wasn’t an accurate representation of Swirl service.

The yogurt was runny, the woman working was on her phone, and in general, I’ve had better yogurt else where. They had lots of toppings which was nice. but what good is that if your yogurt isn’t good?

Hands down the WORST froyo joint in Portland. I’ve always had a beef with this place because their cream is almost never cold. It’s just runny. Also, on two separate occasions, I’ve had froyo there which had soured. Plus, their selection of runny, sour, frozen yogurt is limited to the most basic necessities. Unfortunately, I have a small addiction to froyo. Well, truth be told, I need froyo like a Honduran child needs shoes, and that keeps me returning to Swirl– the only place in walking distance from my house where I can get a fix. But no more! Not after the last– and I mean LAST– time I was a patron of this crummy establishment. There’s a new girl working there who is the epitome of a rude beezy. She’s staring at her phone when I come in and won’t even look up when we inquire as to why the machines are OFF. I mean, this took extra effort to do. I am generally a very easy-​going guy and had offered to her no more than a friendly query to which I received deafening, icy, silence. When my girlfriend offered another, all-​too-​patient request for an answer, and again received the facial expression equivalent of a queef, we said eff it and mark my words, swirl (yeah that’s right, you’re not even a proper noun anymore) I shan’t ever, naught on the life of my dog, will I again EVER spend a penny on you’re garbage «yogurt» again. GOOD DAY!

Quality self-​serve froyo join with nice staff and consistent quality.

I close my eyes as I walk in and smell the sweetness! The cozy’ness of the joint is exactly what I wanted. Usually 8 – 10 flavors to choose from. Grab a sample cup and hit it up! I appreciate the hand sanitizer and napkins located conveniently next to yogurts.
I usually do a layer of peanut butter cups on the bottom of my bowl, followed by cake batter, peanut butter, and a salted caramel or praline. Then its over to my favorite station to the right, toppings! :) I love the cheesecake bites and toss those bad boys all over my frozen delights. I had a little hot fudge the other night and was stoked with that decision. I like this sweet treat spot. They have over 5 flavors that have no added sugar or crap bs in it. I dig that too.
Even staring at blue star, I’m ALWAYS happy to be at Swirl instead.
Nicest guys ever that work there & the Viking guy is hot ;) a grip of

1^st Confession: Sometimes hubby and I will have mix-​in’ frozen yogurt for lunch or dinner. 2^nd Confession: Somehow I justify mixing in crumbled bits of candy, cookies and all types of yummy sugary substances by thinking «well the yogurt is low/​non-​fat» So it’s okay, right? But we don’t have kids, so we don’t have to set a good example. Whew, that felt good to get off my chest. Swirl is my local frozen yogurt shop that is walking distance (about a mile) from my house, and always a good excuse to saunter down Hawthorne Blvd. We feel okay with this bad nutritional choice as we only do it about once a month in the good weather and we eat really healthy all week long. Swirl is probably about average when it comes to the plethora of mix-​in frozen yogurt shops popping up all over town and you don’t need to take out a loan like you did when Cold Stone was in the area. But what makes this place stand out for me is they have a really, really good assortment of mix-​ins, both healthy (fruits, nuts) and not so healthy (everything else) and a nice mixture of revolving yogurt flavors. The gentleman behind the counter (I need to get his name) is so friendly and up beat that he must be the owner or manager. Refreshing from the surly high school/​college age kids who normally man these type of DYI establishments. The store is bright and clean and feels like a fun yogurt shop should be. Lots of tables and chair with a nice long counter facing out the front window so you can people watch while enjoying your treat. The only thing that I would add is maybe a water station with small cups.

Decided to stop in for a fro-​yo pick-​me-​up after a disappointing day of shopping — disappointing because I did not find anything. Maybe my standards are too high, or maybe these stores just need to bump up their game. Either way, I wanted to treat myself. I got half Peanut Butter (low-​fat) and half Raspberry, a new non-​dairy Fresh Fruit flavor at Swirl (made with only 4 ingredients!). I figured this was the perfect blend of refreshing on a warm afternoon, but also very satisfying — and it was. I enjoyed my yogurt in the shop, and had no trouble at all finding a table — even during a rush! This yogurt store is very spacious and not too loud, with a clean design reminiscent of the sea glass art in your beach house kitchen. I would definitely go back to Swirl Frozen Yogurt!

I only have one complaint. The hours are inconsistent on various sites which makes things very confusing for customers. The hours on Unilocal and Facebook say they’re open until 10pm, which appears to be accurate, BUT the hours on their website AND on the front door of the shop say they’re open until midnight on Fridays and Saturdays.
Luckily tonight I made it in a few minutes before 10pm, but I saw 8 people come within a few minutes after 10pm to try and get in and they were obviously irritated when they realized the place had closed… despite the sign on the door stating «summer hours» open until midnight.
Basically all I’m suggesting is fix the sign on the door and update the website.
Otherwise, this is one of my favorite frozen yogurt spots in Portland. I’ve been coming here for a few years now and I’m always happy with the flavor and topping selections.

Very efficient layout, which makes for speedy froyo assembly. Delicious variety of toppings, and best of all quality gluten and dairy free froyo!
I wished they had more froyo flavors, but the ones they do have are delist. Especially pistachio! ;-)

Swirl is a quality frozen yogurt place and often times one of my first stops when shopping on Hawthorne. In high school it was hugely popular and we would sometimes make the trip out just to get some during our lunch period.
The staff is always welcoming, hip, and kind. The store itself is well kept, sanitary and has a great vibe. It is more than kid friendly and a really great spot for a family snack on a nice day.
They have a HUGE variety of candy, cereal, syrups, yogurts and fruit so you can customize your yogurt.
If you go make sure you get a punch card, they add up fast and you could find yourself with a free yogurt pretty quickly!

I love this place! I’ve been going to Swirl for a few years. The flavors are always delicious, no runny froyo, and always a nice staff to ring you up. My favorite mix was the red velvet froyo mixed with cheesecake bites and raspberry syrup. Heavenly~
Well, low and behold, I developed food sensitivities that prevented me from eating just about anything outside of my kitchen. (Gluten, dairy, soy, nuts, coconut, tomatoes all at once, can you believe it?!) So for a while I sadly was not able to go here. I dearly missed my cheesecake bites and chewy mochi toppings.
But to my surprise, as I suddenly was impelled to peruse their Unilocal page, I found out that they have a new type of froyo (more like a sorbet?) that only has 4 ingredients. They dub this «Frozen Fruit». Its vegan, gluten free and (though not advertised) appears to be soy free as well.
Finally! Dessert I can have outside my kitchen!
When I went in I had the strawberry flavor (can’t wait to try lychee!). It was delicious! And happily I can still have the mochi bits. I’d had a pretty bad day but Swirl completely changed my mood for the better.
Thank you for saving the day Swirl!

My sister and I love this place! We went yesterday after having been away for a long time. It was just as good as we remembered.
I like it simple (original or euro tart). My sister has food allergies which include dairy, which is why we hadn’t gone in a long time, but she was thrilled to find out she can have the «Frozen Fruit» sorbet style dessert. As soon as we heard about it, we went the very next weekend.
We were both very happy and enjoyed the froyo very much. We would recommend this place to anyone. The perfect pick-​me-​up for a bad day.

As of this writing charging $ 0.49/ounce. Nice employees, clean store, topping bars. Use Yo! Cream and compostable spoons.
This is the only place I’ve run into NY Cheesecake flavored yogurt so far. I think that’s the tastiest flavor of Yo! Cream I’ve had so far, so I wish I’d find it more often.