Summit Orthopedics

I fractured my shoulder & initially was told that I couldn’t be seen for at least 2 more weeks. However! Dr. Frome, a lady orthopedic surgeon read the notes from her MA & felt I should be seen the next day. She was incredibly kind & professional, reassured me & arranged for an MRI immediately. From there she referred me to another specialist. She & her office staff, especially Katie could not have done enough for me to see that I remain supported & comforted during this waiting period for which I have continued to have moderate pain.
I am a medical professional as well with 25 yrs of practice in a surgical subspecialty. (They did not know this at the time.) It comforts me that a humanity remains within this practice. To the other reviewer… medicine isn’t fast food. If you waited it’s usually because another patient, like yourself needed the attention. I follow this by telling the next patient that I will spend as much time with you as I did the last person to address your needs. It may not be in a timely manner that you see fit. Emergencies arise that must be addressed & if that was you, as it was me, you would want the immediate attention as well.
Your doctor, as any physician isn’t a fry cook. They are highly trained professionals that require careful thought & planning to each case. There is no «cookie cutter» medicine and thus, sometimes you wait. And like all good things worth waiting for, patience my friend…

My appointment was at 8:30am and I came 10 mins early… I am still waiting to see the doctor and it is already 9:45!!! I don’t understand why it takes so long to get through my appointment. If they were going to make me wait this long they should have made my appointment for 10:00 or something and be on time!!! This is not the first time either!!!