Spa Sasse’

I had a horrible experience. I had a really bad waxing experience. She unplugged the wax pot and forgot to plug it back in. I was so painful and didn’t pull out all of the hair. It didn’t get finished because she didn’t want me to be late for my massage, only 25% of the wax had been done, so I was left with a patchy vag. She offered to finish after my massage and facial but I didn’t think that was cool seeing it would’ve ruined the relaxation and also I had had enough. I had a facial with the same lady, she obviously didn’t read the sheet I initially filled out saying my skin was allergic to alcohol and fragrance and used products with alcohol and fragrance.
The massage I has was really great and relaxing… if it was left at that it would’ve been 4 stars.

Clean, comfortable spa with couple’s massage. The massage itself was good, not exceptional. Nice ambiance.

The staff here was so friendly!!! They educated us on their products when we asked and seemed so excited about educating us on these facial treatments!!! The price is reasonable not too expensive! Also the place was really clean. And the lady who did my facial was so friendly and kind.

My sister and I booked several services. The Crescendo included a massage and salt scrub followed by a Vichy shower. Amber and Bailey were so great! Wow! So amazing! Then we relaxed with a glass of wine and a pedicure. Thank you Carla and Natasha!

I was in Portland for the TEDx conference and decided to treat myself to a massage. O.M.G! Be sure to ask for Christine. This gal took me to a place I have never been. .. heaven! I get total locking in my neck and shoulders, and I’d reached the point where I had to turn my entire body to look right or left. She melted all the stress and used her arms/​hands like a machine, to not just ease the tension there, but managed to fit a whole body massage into the hour. She encouraged me to do the CRESCENDO, which then took me for hot oil, salt exfoliation and Vichy shower. I wish I could describe the spa. .. I think it was clean, smelled good and had soothing music. I loved everything about my experience. My skin has never felt so soft, and Christine is a total pro! I wanted to put her in my suitcase and bring her home with me.

Need to unwind or relax? Call Spa Sasse’, ask for Sarah or Bailee, book a Lomi Lomi massage, and write them a good Unilocal review because they deserve it.
Let me start out by saying that first of all, I don’t write a good Unilocal review unless I’m impressed, and second of all, I am extremely hard to please when it comes to massages. I regularly see a massage therapist at a local spa chain in Dallas and I refuse to make an appointment with anyone other than my regular guy. With that being said, I had been traveling for work and had no time to book a massage while I was at home, so, while spending the weekend before a business trip in Portland with my boyfriend, I decided to book the both of us a massage at the only place that was open on Sunday, Spa Sasse’. Although the Unilocal reviews were less than encouraging, we didn’t really have any other options. My confidence in the quality of this massage was low, but because my neck/​shoulders were killing me, there was little that could happen for me to walk away unsatisfied — what I didn’t expect was to be so impressed.
I was delighted that I was able to book the appointments online fairly easily and that I received e-​mail confirmations of my appointments promptly after submitting the online appointment form. When we arrived for our appointments we were escorted to a dimly lit room and asked to fill out the standard paperwork that most places require you to fill out before a massage. Due to the fact that I routinely get massages that are wonderful, my expectations going into a one-​time massage when I’m not at home are usually pretty low. I booked two 50-​minute Lomi Lomi massages with Bailee and Sarah. Usually spas are unable to accommodate couples massages without advanced noticed but surprisingly Spa Sasse’ was able to accommodate pretty much any request that we had with no problem. The price tag was $ 95 but really you’re in the city and like it or not the price points are higher.
Now here’s the part where you shouldn’t always trust the average Unilocal reviews — THE MASSAGES WERE AMAZING! Like one of the best massages I’ve ever gotten. I’ve always wanted to try a Lomi Lomi massage and Spa Sasse’ did not disappoint! Bailee was able to identify all of areas in my neck, shoulders, and upper back that were causing me pain and alleviate most of my discomfort with smooth, firm, fluid motions. Usually, when a massage therapist that doesn’t know me and my back issues tries to get out my knots it feels like I’m getting beat up in slow motion — but here this was not the case. The entire experience was very relaxing and Bailee and Sarah were great at communicating what we could expect before, during, and after our massages. They were extremely professional, the spa was very clean, and really easy to find.
Many of the negative reviews on here refer to sub-​standard pedicures and waxing experiences, which I cannot speak to, but, if you need to unwind and de-​stress with a massage — this is your place. Great ending to my weekend in Portland — if I’m ever in town again I’ll definitely be back!

I went here with a dear friend I haven’t spent time with in ages during a «girls weekend». Our massages were great, Sarah in particular, was fantastic and we have zero complaints about them. However, after our massages, my friend decided to treat us to pedicures. TERRIBLE idea! The employees were friendly and professional but the pedicures themselves were completely sub-​par. I actually had to go to a different salon the next day and pay to get my feet fixed. Not only was there nail polish all over my skin, the top coat was so thick that when it dried, it made this weird, white film over all the polish. I was also informed by the nail salon where I went to get the job repaired that the corn planer (razor-​type thingy) that the employee tried to use on me had been used on other people (it was dull and she couldn’t figure out how to change the blade) but that it is not legal to use those in nail salons in either Oregon or Washington. Did I mention that they did not have any disposable flip flops and actually made my friend PAY for a pair of used flip flops someone had left behind? Yeah. That happened. THEN: On her way home the next day (neither of us live close and she had driven me all the way home), my friend stopped and showed them pictures of my feet. They apologized profusely and offered to credit us both with basic pedicures (which I would never take them up on, but it’s the thought that counts), they called her the next day and told her they would NOT give a refund and would only change a polish but we had to do it in a certain amount of time… like I said, NEITHER of us lives close, they knew that, we had BOTH told them so… how convenient. They said their techs said we were in a hurry to leave (when it was THEM who pushed us out the door because it was close to closing time) and that the only reason our feet looked so awful was that we did not let them dry… even though we sat there for ten minutes before leaving to try to give them time to dry, but the ladies were obviously wanting us to leave and get the hell out of Dodge themselves! WHAT A HORRID PLACE! I have spent the morning calling each and every hotel concierge in downtown PDX I can find to tell them to STOP recommending this place. Management and ownership has no concept for customer service and we shall patronize places that care about their clientele, not the bottom dollar! I can;t figure out how to post pictures here but feel free to send me a message and I will show you a pic of the «job» they did on me, versus where I had to go to get it fixed!

I purchased a package at Spa Sasse’ for laser hair removal (full legs), and was very disappointed with the results. I have seen very little hair growth reduction after 6 treatments. The girl doing the treatments was very nice, and she said that results vary depending on the person and the hair type, which I know is true, but I have been told by other laser hair removal professionals that I have «perfect hair» for successful laser treatments (very dark and course). I have also completed laser hair treatments at another spa for my bikini and under arms, and those treatments worked wonderfully, leaving me with almost no hair in those areas. After one or two treatments at the other spa, I could see very noticeable results, both in the color of my hair (much lighter) and the coarseness (much thinner/​sparser). At Spa Sasse’, I saw no results at all after 3 treatments. In addition, at least two of the treatments left me with very red/​sore/​itchy/​swollen bumps on my legs that lasted anywhere from a day to almost a week. Strangely, this didn’t happen every time I went in, only maybe 2 – 3 times out of the 6 treatments. I would absolutely not recommend doing laser treatments at this spa. My guess is that maybe their laser is older, and maybe needs to be cleaned? Not sure, since I’m not a laser expert. Another thing that surprised me was the frequency for the recommended treatments. Spa Sasse’ recommends treatments every 4 weeks, whereas the other spa I went to recommended treatment every 6 – 8 weeks, in order to get rid of all the cycles of hair. I wonder if this was also a reason for my poor results. Don’t make the same mistake I did… cheaper is not always better… now I’ve wasted over $ 700… and my legs are still hairy. :(

Not a great checking out experience and the massage was not good. I do not recommend.

I had laser hair removal 6 treatments with no results. I have fair skin and used a dye to darken my hairs. Still I have seen and had no results. On my last appt. I was told sometime certain people work don’t respond. They said they will hopefully be getting a different machine. I wonder if anyone else had similar experience. The staff were friendly!

I’ve been to some of the most posh and upscale Spa’s in the nation. I’ve had numerous facials and massages at all of these locations. This location is above the par on each level. The customer service is phenomenal and the staff assures that you are taken care of from the moment you arrive, and at a VERY good price point for the price. I’ve had the pleasure of also meeting the owner and she’s amazing. I highly encourage you to visit this location for superb spa services!

Came in with my girlfriend for a couples massage. She and I agree it was the best massage we had ever had. The staff was very friendly and accommodating, and ensured our comfort. Will definitely be returning in the near future!

I got a bikini wax here. At first the aesthetician said that my hair wasn’t long enough for a wax but that she thought she could get most of it, so I said go for it. She spent not even 10 minutes with me, and there were no noticable results. When she was done, she told me to get dressed and meet her in the hallway for her to walk me to the front (the spa is basement-​level and is a maze of hallways). I walked out of the room and she was nowhere to be found. I waited a few minutes, then started trying to find my own way to the front. Finally some other spa employee found me and took me to the counter.
I paid, then walked up to Target, bought my first Sally Hansen at-​home waxing kit for $ 13, went home, and did the job myself.
I do accept some responsibility here — I should have walked out at the very start rather than give it a go. But I got a strong sense that the aesthetician did not try (almost like she did not like me), and when she was done she did not acknowledge that the procedure didn’t work, and she was also not friendly. The whole experience left me feeling very self-​conscious and also very sad about the $ 80 I spent (not to mention the $ 13 for the at-​home kit). Even writing about it and reliving the memory makes me feel icky, but I feel the need to spread the word.

Super awkward experience. Which, thankfully was handled very professionally by management, and later the owner. Hence, if I return to Portland, I will be visiting again.

The worst massages we’ve ever gotten.
No wonder it was empty on a Saturday afternoon when the other spas in town are completely booked.
Go to Loyly or Dosha instead of this place.
If you do go here, you descend to the basement.
The décor is kitsch at best.
You say you want a medium massage.
It’s like they barely touch you.
The place doesn’t smell nice.
There isn’t really relaxing music.
The girl doesn’t ask you how it is midway, or if you want firmer or less firm.
$ 85 for a 50 minute massage. Total ripoff. Better not spending any money at all as this is a time waste.

Honestly, we tried a couple other places before booking at Spa Sassè. The boy got a massage (nothing amazing) and I was happy with my gel mani and classic pedi with Alicia but was a little concerned when booking with Jen (?) and her checking us in on arrival (she seemed lost). Also, paying $ 20 to get gel removed is the most I’ve seen anywhere and they don’t have a ton of gel options (only Gelish and CND but no glitter!). However, Alicia gives great massages and shaped my nails really well! Being an out of towner was no problem, we had great conversation, she took her time and she was very professional. Would recommend her for a mani/​pedi!

I did a walk in facial and manicure. I thought they did a great job I would absolutely go again and I adore their French skin care line. Omg heavenly.
They do massages hair and pedicures. Very charming place walking distance from the Westin or Marriott on Adler downtown.
I would recommend you call ahead and book so you can get everything you want done but as I said I was a walk in I wanted a massage but the LMT had left so I opted for a facial and left happy.

I will NEVER book an appointment here again. I booked an appointment and realized at the last minute I needed to cancel. I normally don’t do that but it was unavoidable. The woman I talked to on the phone was so rude, it was unbelievable. I get that this place has a 24 hour cancellation policy but you don’t need to be so rude to customers who try and call and at least give you the courtesy of letting you know they are unable to make their appointment. This woman had no professionalism and no composure it was truly offensive.

Should have listened to the Unilocal reviews here about checking this place out. Back was hurting from traveling and checked this place out since it was the only place open on Sunday. A total miss across the board with a uninspired session, strange smelling place and overall a highly poor experience for the big expense. Sadly a waste of money and time.

Run down. People were nice. Massage was 3.5 stars out of 5. Facilities were 1 star.
Whatever you do, don’t do the «hydrotherapy»…it’s just an old bathtub in a closet.