Rag Muffler & Brake

Im only giving 4 stars because I didn’t have them perform a major service. However the customer service alone warrants 5 stars.
I showed up at Rag Muffler by recommendation impromptu-​style without an appointment. Randy, I believe was the tech working when I rolled up in my 1980 VW Caddy. I had a wicked rattle in my exhaust that I wanted checked out.
As soon as I turned off the key and told him what I was looking for he had me start it back up to pull on the lift. Now granted I was the only customer but he was in the middle of working on a sick custom exhaust for a modified Mustang.
He explored the underside of my truck and went over a few options, showing me weak points in my system. I decided to just fix the rattle so he immediately spot welded a new hanger and replaced a rubber bushing for only $ 30! I also asked for a quote on a custom exhaust of my own and he obliged me with a few affordable options.
Randy, was attentive, knowledgeable and an all around nice guy. He fixed me up quick without hesitation. From one gear head to the next I can tell you he has extensive knowledge. I will definitely consider getting my pipes bent at Rag when the time comes!

Called Rocky on Wednesday afternoon and explained that my exhaust was a little too loud for my needs. Brought in my 06 Trailblazer Thursday morning and was able to get under the rig to have a look while the guys went over my options. Went with a different aftermarket part then what I had. They explained how this muffler would work in comparison to something stock, how the sound would be affected, and the impact on my MPG. After I made a choice they got right to work. I was in and out in less than an hour. The work was done right and I’m stoked to say their work was exactly what I needed!
Overall, I received fast service, excellent communication, and the guys were very professional. I won’t need any more work for a long while but when I do, Rag is the only place I’ll use. Thanks guys!

This is a great place to take your car for exhaust work. I brought in a Grand Marquis with a rotted out «kid» muffler set. They were able to very quickly and economically replace the system from the catalyst back, including custom bending new pipes to specifications. Saved substantial money off the chain muffler shop, and had better service.

The exhaust pipe leading to the muffler on our auxiliary natural gas generator failed.
Initially, I searched for a mobile muffler repair guy in the Portland area. Found none. Then I stumbled on Rag Muffler & Brake. Glad I did.
Gary, I believe his name was, was incredibly nice, helpful and super competent. He talked me through the dis assembly process and then, after I brought the muffler into his shop, fabricated a new exhaust pipe that was very easy for me to reassemble. I’m also pleased to report that they did the work for a very reasonable price. Couldn’t be happier.
Thank you, Gary!