Rachel Schaden – Eleete Real Estate

I had called and emailed numerous realtors and was feeling like customer service was not a priority anymore. This being said we meet Rachel by requesting to see a house, started talking during the viewing and we knew she was a true professional. She is honest and never pushed us into anything. She listens, communicates, and always had our best interest in mind. I know we were not easy because we wanted to find a house yesterday! She saw the vision we had and was sending houses that we wanted. She was always able to get us into a house and put in a offer same day! I write this review from our new home, that she helped us find. I will always recommend her to everyone! We are so thankful we found her!

How often have you heard these statements: «Buying our home was a delightful experience. I would do it again in a heartbeat! Our realtor was the best!» Um, probably never. Home buying/​selling consistently rates as one of the most stressful experiences in a lifetime behind #1 losing a loved one and #2 being diagnosed with a terrible disease. Well, I am not sure exactly where it falls on the top 10 of most stressful experiences, but it is certainly up there. And I am convinced this is due to the lack of Rachel Schaden’s in the world, because if there were more Rachels around, home buying/​selling would be a delight. Or at least as delightful as the banks would allow it to be. :)
Rachel is a gem, pure and simple. She was our realtor in Portland when we recently bought a house in SW. I moved a lot growing up, so I already had a lot of experiences with realtors (read: mostly bad experiences). My husband and I continued the moving tradition recently, and Rachel was the one bright spot in the whole mess of selling our old home and buying our new one. And when I say mess, I do mean an all caps M-​E-​S-​S. The realtor selling our home (NOT Rachel) could have taken notes from Rachel (I wish she had!)…no follow through, no professionalism, flaking out at inappropriate moments. (!) But despite the unevenness of the professionals that we paid to sit around while my poor husband and I were forced to do their jobs for them, Rachel was the one person who we knew we could count on. We knew if there was a deadline, she would be all over it. Not on vacation. Not pawning it off on her assistant. Not out to lunch on the inspection report, buyers addendum, or counteroffer documents. Our poor buyers were made to wait (and stress!) about the outcome, while we waited and stressed, and the sellers in Portland that we were trying to buy from waited and stressed. Lots of waiting and stressing. I wish Rachel had been our realtor for the whole process. It would have eliminated a lot of waiting and stressing.
Rachel was the one person who followed through exactly as she promised she would. I am convinced we never would have gotten our current home without her professionalism and attention to detail. She went above and beyond in every respect, even helping the realtor selling our house (!) manage that aspect of the deal. She never once dropped the ball during the entire process of trying to buy our house in Portland (and we had a pretty convoluted journey). And she ALWAYS did what she said she would do. Even the sellers of our current home were impressed with her (and they had their own agent!).
I am sure when word gets out about how good Rachel is, she will be inundated with clients, and she certainly deserves the recognition. She is uncommonly good at her job. Probably because she actually cares about her clients. I don’t get that feeling from most realtors, but I felt it the minute I met Rachel. I regard Rachel as a friend, and I would recommend her in a heartbeat to anyone looking for a reliable realtor (believe me, this is NOT an oxymoron). Based on my experiences I believe Rachel is a diamond among a lot of carbon copies out there. She is the real deal and deserves to be celebrated for her impeccable level of professionalism, kindness, concern, and service. Buying/​selling homes will probably always be stressful to some degree. However, if everyone were as committed, professional, trustworthy, and reliable as Rachel, I think people would have fewer horror stories about the misadventures they had on the sale/​purchase of their home and more stories about how streamlined and easy the process was because they had a Rachel in their corner.