PetSmart

The store is rily close to me it’s my favorite store of all times I like it so much because I got my dog budy a that store

I always bring my dogs here for everything. They have a great grooming team who do a great job with my dogs nails. Helpful staff, even helped us find a better dog food a month or so ago. The training classes are awesome too!

Petsmart sucks! They have limited products that are way way over priced. Never go here. Poor value waste of money. Bottom line this is just another badly run corporate rip off!

Megan is an amazing groomer! She took wonderful care of my dog Boomer and gave him the best cut he’s had. He is a special needs dog and she was so kind and made the visit easy on my dog. I will definitely be going back on a regular basis.

I had a terrible experience. It was my first time here. Brought in my 10months Yorkie. After a phone call telling me my dog is half shaved and they don’t feel safe continuing the hair cut and I need to bring the dog back when they are less busy. I said «I can’t come back tomorrow I’m leaving out of town» and she said «oh, tomorrow won’t be a good day to come back because we are very busy»
Got the second phone called and again telling me I should come back less busy day but the dog is finished. They were able to finish him up.
I don’t understand how I would know which day is busy for them? Why take my appointment if they are super busy? I was one unhappy puppy mommy. It’s sad but I won’t be coming back here again:(
When I pick up my dog. The groomer continue to tell me that I need to bring the dog back on the days that they are not busy next time.
She did a clean job on his body but his face. Not exactly what I told her to do at all. He looked terrible worse $ 42 I ever spent.

This place is very nice. Will recommend and comeback. My family and friends happy. A lot of good staff around.

We take our goldendoodle, Riley, here to get his haircut and have always been happy. They are always friendly, they are proactive, and are very, very good at grooming. This last visit they mentioned me getting an updated vaccination record from our vet but when I went in they had already done that for me.

I bought a jewel cichlid from here a few weeks ago. The fish had calumanus worms. If your not familiar it’s a pesky parasitic worm that can kill all your fish. I lost 4 fish b4 I diagnosed the problem. So if u buy from here make sure to quarantine the fish and watch it or risk what happened to me.

I don’t usually ask for help at PetSmart, but also don’t go here very often. Today I had to get some stuff for my rats and went because it’s open late.
I was looking at a harness I wasn’t sure about and asked a girl with snake bite lip piercings if she knew about how well they worked, she was really friendly and honest about not being sure. She led me to a coworker that did & she gave me all the info I needed. They were both super nice and it made me happy to see PetSmart doesn’t discriminate against people with piercings or tattoos.
I was also asked later by a passing clerk if I needed any help, the employees there were very friendly & approachable!
The cashier was also very nice and had cute earrings which we chatted about while she quickly checked me out. Also, the prices weren’t too bad actually (for what I was getting) I saw lots of things I would have otherwise bought online for the same price or a bit more so, yeah, good trip :)

I so wanted to love this place.
Our veterinary specialist prescribed a very expensive and very hard to get prescription cat food (Royal Canin PR) for our ailing boys, and this PetSmart seemed to be the only place that sold it on this side of town. The PetSmart is a 10 mile (and generally 40 minute) drive from my house, but I happily drove down there, relieved to have at least found somewhere to go.
It turns out, though, that you have to jump through some hoops to buy prescription cat food there: you are required to make a fake account for your pet with the in-​store Banfield Pet Hospital, which takes about 20 minutes.
The first time, I snagged a case of cat food. The second time, though, I was only able to purchase about 6 cans, which would last under 3 days, so I placed a special order for two cases of cat food.
The associate said the order would take less than a week.
A week passed. No call from PetSmart. Two weeks passed. No call from PetSmart.
Three weeks. Three months. Four months.
Thank goodness, I found a lovely vet clinic very near to my house that sells the same stuff – no fake account needed. And they always have a case or two.
So, PetSmart, we’re done. It’s over.

This review is only for the Bissell carpet cleaner rentals. My dog had a couple of accidents in my house and I’m not ready to buy one for my own. I’ve used other brand of carpet steam cleaners (you know the ones) and they never did quite what I needed. The Bissell carpet cleaner did a great job on my mattress and carpet, I would definitely suggest this for those that have stains only occasionally.
The only unfortunate thing was I bought waaaay too much cleaner. The store clerk wasn’t really helpful in this aspect, so hit me up if you need some liquid cleaner! The rental process was pretty easy with a $ 15 deposit that was refunded upon return of the machine.

I suppose I shouldn’t expect too much from a corporate entity, but I did. I am positive this is the PetsMart that came HIGHLY recommended from others when it came to having their Scottish Terrier groomed.
Apparently, it wasn’t the right one.
I went in one day, and specifically asked in their grooming salon if there was someone that REALLY KNEW how to groom a Scotty. I was assured that Jennifer (Jessica?) – the Mgr, was the one to use. OK, I took the card home and a few days later made an appointment.
I bring my pup in – his life nothing but happy-​happy, joy-​joy, and she checked him over seeing what problems had been applied to him from before. Of ALL the places I have taken him in town, he still doesn’t look like a Scotty.
And, guess what? he STILL doesn’t. He came out all happy-​happy, joy-​joy, so I know he was treated well.
What is the big deal here in Portland that everyone always reshapes the beard into a square/​roundish Westie, and/​or cut the skirt so that it is never going to grow? One place (Beauty And The Beast) actually had one ear trimmed and not the other, and his back legs shaved down so short it looked like he had turkey legs.
So with all this ‘assurance’, I drop him off at the PetsMart Grooming, and was told he’d be ready in about an hour. And hour? Um… OK. That’s almost 3 hours faster than most. Already, I had my suspicions. Just like clockwork, I get a call and sure enough, and hour later, he’s done.
I go to pick him up, and again, the beard is cut square-​sih/​round-​ish like a Westie, the skirt is short, the rest of him wasn’t sheered down short, his eyebrows were hacked off and 2 super long ‘antennae’ are in their place. He looked cute, but didn’t look like a Scotty. Scottish Terriers have 3 moles that are the key points in grooming their beard, as one is on each side of their face, and the other under their chin. It’s a friggin built-​in connect-​the-​dots. Following these dots gives the perfect beard cut for them. It’s a no brainer. No one has seemed to figure this out.
Do I have to show them the video on YouTube about it? Isn’t it their JOB to know how to do a specific breed cut? It’s like going to your mechanic and he doesn’t know how to take the wheels off your car to work on your brakes.
IS THERE ANYONE IN THIS TOWN THAT KNOWS HOW TO DO A SCOTTY CUT? Seriously, this is a valid question I need an answer to. If anyone has a Scotty, would you please comment on this and let me know of a GOOD groomer in NE PDX?
Problem is, that I can gather, is that different people groom whichever dog happens to come in the door. So, there is no real commitment to the dog – with all these different points of view on how a particular breed should be groomed, you get a different look every time. It’s like women going to get their hair done – they pick a stylist and stick with them. That doesn’t seem to be the case here for dog grooming. I’ve taken him to other places and never see the same person twice. Either that, or the person that did that great job on your pup before, isn’t there anymore… they’ve moved, moved to a different shop of which you aren’t told of, died, OD’s or something.
So, needless to say, won’t be going back down there for my pup. For almost a year now, the hunt continues…

Prices of several items were tagged $ 10 lower then the price they rang up at. Not a big deal, mistakes happen. What really bugs me is when i told the staff they were rude about it. Poorly managed store, I won’t be back.

Very friendly staff and they are always willing to help with any questions I have. Any time we have needed to exchange anything they give us no problems. We even did not have a receipt for one of the items and they still let us exchange it. We have taken our pug puppy to the grooming center and they do a great job even when they are slammed. If you are considering pet supplies or pet servies I would definately recommend this store.

I have been going to this PetSmart for a couple of years. Mostly to just get small things. A few months back we got a puppy and went for some supplies. Ever since then we have been going back on a regular basis just to go. Our puppy loves it. Everyone is so nice. Greets us when we walk in, asks if we need help through out the store, stops to pet our dog. Even the customers are really nice. Everyone with dogs control them very well. My husband went in one day to see how much it was for her nails to be trimmed. They did it for free since it was her first time.
We will soon be enrolling her into puppy training there. I have watched the classes a little and am very impressed.

I’m really surprised the grooming center has such negative reviews!
I take my little dog here (9lbs, ???breed– idk she was sold to me as a poodle but there’s absolutely no poodle in her… odd… anywho that’s a whole other review waiting to be written…).
The groomers here are awesome. Friendly, efficient and seem to really enjoy taking care of our 4 footed friends. My little mate is blind, in fact, due to a series of unfortunate events she has prosthetic eyes. The groomers are always very careful and treat her very very gently to insure she feels safe and her «eyes» are well protected. They also do a really great job of grinding her talons down and brushing her teeth.
Little button eyes seems to be well taken care of and always comes out clean fresh and prancing around with a great big smile. Yep, true story– she smiles.
And come on, these people squeeze anal glands for a living. And do it with a smile. That alone is worth a few or more stars.

I like the staff and the friendly atmoshpere, I also have been taking my Shih Tzu here for grooming for couple years now and when I ventured out to try someone new, it was the biggest mistake of my life. Never trust a pet groomer til you atleast do a little research on your own, like right here on Unilocal!Good people, good customer service and fair prices!

I was surprised that a big chain store would have such friendly and helpful staff, and of course their selection was quite large. When I walked in, a cashier said hello and smiled at me, and when I was looking quite lost, another staff person asked me if I needed help. He was very helpful in finding a small travel cage for my new pet rats and getting me hooked up with a good water bottle and bedding. He asked what kind of rats I was adopting and told me about his own pet rats and what kinds of food, bedding, etc they tend to like.
I will definitely be back when it comes time for more food and bedding for my two little furry friends.

I like Petsmart for so many of the items offered and honestly the prices are agreeable. The staff are also happy almost extremely happy but that being said it is always a good place to go with my pup.
The only downside I have is the inclusion of Banfield. Having had a pet emergency that was near the store I dropped my pup off and my partner and I were greeted with such unprofressionalism and a lack of genuine caring. The comments were very disrespectful when you think about the fact that this was an emergency and this was my child, …
I would recommend the store but not Banfield.

I have been taking my dog to the groomers here for the last few months, I get her nails dremeled down so they look nice 4 times I have brought her here for her nails to be done and 4 times they have made her cry because they went to close to the quik and they made her bleed once.
After the 4^th time, after making her cry and bleed I told my husband flat out we are going back to the vancouver petsmart where they have never made her cry or bleed. This experiance at the portland petsmart has left my little jack russell so traumitized that she flat out refuses to go behind the gate to the grooming area for portland and vancouver, and I feel so bad for that she should never be scared when she wasn’t before.
Today we had to get her nails done in portland, we went back to the groomers that had caused her pain and we told the woman that was going to do her nails to please becareful because everytime we brought her there she was hurt or they made her bleed, and to please take care not to hurt her.
The woman was very good to my little girl, and I really happy about that, she saw first hand how afraid my little jack russell was to behind the counter to her station, the woman to very good care to trim the nails first then round them out with the dremel tool, she did not hurt my little dog and that is what pleased me a lot th at the woman took care not to hurt my little dog, my husband was standing there watching the entire time.
I am giving 3 stars just because of how they traumitized my little dog in the past, and its going to take a lot of work to make it so she isn’t frightened about getting her nails done.